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BlackBerry Internet Service

BlackBerry Internet Service™ is a component of the BlackBerry Internet Solution™, which allows you to integrate your BlackBerry device with up to 10 supported business or personal email accounts, send and receive instant messages, and browse web content while on the go. You get "push" delivery of messages, mobile access to email attachments and images in popular formats, as well as convenient access to HTML and WAP pages*.

What’s New with BlackBerry Internet Service Email v2.0**?

BlackBerry Internet Service v2.0 introduces updates in technology and functionality with the email feature – called BlackBerry Internet Service Email.

  • Set-up is easy – Setting up your BlackBerry device to send and receive email from your work and personal email accounts is quick and easy. And it’s just a few clicks away. You can do it online at your computer, or right from the device. In no time, you’ll be exchanging email with your friends, family and colleagues, from virtually anywhere you go. Learn more at BlackBerry Internet Service Email Setup.
  • Open attachments on the go – View popular attachment formats including JPEG, BMP, TIFF, Microsoft® Word, Excel and PowerPoint®, Corel® WordPerfect® and Adobe® PDF. Whether it’s a key file from work or a photo from a friend, you’ve got access when you want it. And now, you can review PowerPoint presentations in an easy-to-use slideshow format.
  • Create a unique BlackBerry email address – Could you use an extra email account? Or an address you can reserve for close contacts? You have the option to choose a unique BlackBerry email address. Messages sent to this address are received and stored right on your BlackBerry device, so you never need to use a desktop computer to manage the account.
  • Manage your email accounts from just about anywhere You can add up to 10 business and/or personal email accounts easily and configure each one individually. With multiple ‘Sent From’ email addresses, you choose the account you want to reply or compose from and each email account will have a separate inbox on the BlackBerry device. And there are no email storage quotas to manage for email accounts that are integrated with your BlackBerry device***– auto-aging means the mailbox never gets full.

    Plus, you can manage all your email accounts directly from your BlackBerry device: your desktop account is updated whenever you send, delete or read a message on your BlackBerry device†. You save time because you don’t have to manage your accounts in two places: read a message on your BlackBerry device and it’s marked as read when you return to your computer.

BlackBerry Internet Service Instant Messaging

Instant messaging applications on BlackBerry devices* are designed to keep you in touch with your instant messaging community of contacts when connected to the wireless network††.

Enjoy many features familiar to you in the desktop version of your instant messaging software, including contact list management, presence awareness, notifications and emoticons.

BlackBerry now supports the following instant messaging platforms:

Take the Web with You

With the BlackBerry Internet Service Browser, you get Internet access on the go.

  • Surf HTML content
  • Bookmark your favourite web pages
  • Find the information you need using search engines
  • Enjoy a familiar browsing experience with support for full color images and JavaScript

System Requirements

The BlackBerry Internet Service website is a web interface that allows you to access your BlackBerry Internet Service account on an Internet-enabled PC to configure email filters and other BlackBerry settings. The following components are required to allow you to log in to the BlackBerry Internet Service website:

  • Internet-enabled PC
  • Internet Browser: Microsoft® Internet Explorer version 5.01, 5.5, or 6.0 or Netscape® Communicator version 4.08 to 4.58 with JavaScript enabled. Note: Netscape Communicator version 6 (and higher) is not supported
  • Operating System: Microsoft Windows® 98, Windows NT (version 4), Windows 2000, Windows XP or Mac® OS® 9.0 or 10.0

To find your BlackBerry Internet Service website URL, please see the documentation that came with your device, or check our BlackBerry Internet Service support page.

Logging In and Other Support

Access our Knowledge Base Articles for help with BlackBerry Internet Service.

Find Out More