http://www.blackberry.com/btsc Latest published articles from the BlackBerry Technical Solution Center en-us 60 Sun, 22 Nov 2009 02:25:55 EST · BlackBerry® Enterprise Server · BlackBerry® Device Software version 4.1.0.344 to 4.1.0.385 (excluding version 4.1.0.347) and 4.2.0.74 and later This update replaces the update from KB19415. If... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19980&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19980 Fri, 20 Nov 2009 00:00:00 EST · BlackBerry® Device Software 4.5 and later · Issue Number: 453249 When the language on the BlackBerry smartphone is set to... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB20179&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB20179 Fri, 20 Nov 2009 00:00:00 EST · BlackBerry® 8520 smartphone · BlackBerry Device Software 4.6.1.272 · Issue Number: 456721 The available fields for contacts on the... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB20190&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB20190 Fri, 20 Nov 2009 00:00:00 EST · Facebook® for BlackBerry® smartphones version 1.7.0.22 Facebook® for BlackBerry® smartphones version 1.7.0.22 offers the ability to post a URL to Facebook using the BlackBerry... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19994&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19994 Thu, 19 Nov 2009 00:00:00 EST · BlackBerry® Device Software 4.6 and higher The Instant Messaging folder will appear on the Home screen of some BlackBerry smartphones that are running BlackBerry Device Software 4.6 or... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB16018&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB16018 Wed, 18 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server for Microsoft® Exchange version 4.1 · SDR208639 The following log lines are printed in the BlackBerry... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB18525&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB18525 Wed, 18 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server software version 4.0 and later for Novell® GroupWise® · SDR48170 After installing the BlackBerry Enterprise Server and attempting to add the first BlackBerry... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB03557&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB03557 Wed, 18 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server · Microsoft® SQL Server® · IBM® Lotus®... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19725&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19725 Wed, 18 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Transporter version 5.0 · SDR338275 When migrating a BlackBerry® smartphone user, if the wireless... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB18283&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB18283 Wed, 18 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 5.0 for IBM® Lotus® Domino® · BlackBerry® Enterprise Server version 5.0 for Microsoft®... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19920&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19920 Wed, 18 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server software version 4.0 and later for IBM® Lotus® Domino® · Microsoft® SQL... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB12096&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB12096 Wed, 18 Nov 2009 00:00:00 EST · BlackBerry® smartphone Email messages do not appear on the BlackBerry smartphone, but the message indicator number increases. The... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB13391&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB13391 Wed, 18 Nov 2009 00:00:00 EST · BlackBerry® Device Software version 4.5 · BlackBerry® Smart Card Reader · SDR296087 · SDR285035 When attempt to send new or reply... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB17994&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB17994 Wed, 18 Nov 2009 00:00:00 EST · BlackBerry® smartphones · BlackBerry® Enterprise Server · SDR197438 Remotely wiping an installed microSD media card in a BlackBerry smartphone. An installed... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB17776&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB17776 Wed, 18 Nov 2009 00:00:00 EST · BlackBerry® Desktop Software 5.0 · SDR311529 BlackBerry Desktop Redirector has been removed from the BlackBerry Desktop Manager 5.0 installation process. To... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19369&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19369 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Desktop Software · Windows® While installing the BlackBerry Desktop Software, the following error appears:... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB03928&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB03928 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Device Software version 5.0 Applications that were previously installed are removed after... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19913&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19913 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Desktop Manager version 4.7 and 5.0 · BlackBerry smartphones · Web-based application loader tool The loader.exe file in BlackBerry Desktop Manager... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB17215&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB17215 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Bold™ 9700 smartphone · BlackBerry® Device Software version 5.0 and later · Issue Number: 403248 After restoring previously... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB20150&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB20150 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Device Software version 4.0 to 4.7 · BlackBerry® Enterprise Server version 4.0 to 5.0 for Microsoft® Exchange · BlackBerry® Enterprise... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB10939&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB10939 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Device Software version 4.3 to 5.0 · BlackBerry® Desktop Software version 4.7 to 5.0.1 To reset a BlackBerry smartphone to factory defaults, complete the following... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB18998&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB18998 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 4.1 SP1 to 5.0 · BlackBerry Collaboration Service · BlackBerry® Mobile Data System (BlackBerry MDS) Connection Service · SDR88315 · SDR87472... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB05338&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB05338 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Device Software 4.2 When you browse to some web sites, an hourglass appears and freezes the BlackBerry smartphone. The... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB14729&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB14729 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 5.0 for Microsoft® Exchange · BlackBerry® 8800 Series When the BlackBerry Administration Service is... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB18402&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB18402 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Internet Service for T-Mobile® A service book may need to be sent to the BlackBerry smartphone for one of the following reasons: ·... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB04621&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB04621 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Device Software version 4.2.2 · Supported Bluetooth® enabled headsets The Bluetooth Stereo Audio Profile is supported in BlackBerry Device Software 4.2.2.... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB13930&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB13930 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 5.0 After a BlackBerry Enterprise Server instance has been removed from the domain and the... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19096&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19096 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server for Microsoft® Exchange · BlackBerry® Professional Software for Microsoft® Exchange When the BlackBerry Dispatcher, BlackBerry... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB00075&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB00075 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry smartphone When the phone application is open only missed calls are showing in the Phone Call Log. The Phone Call Log database is corrupt on the... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19697&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19697 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Desktop Software 4.5 and later · BlackBerry smartphone Note: This article has animated images. If the animations stop, click the Refresh or Reload... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB16291&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB16291 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Device Software version 4.6 and 4.7 Create a meeting invitation 1) In the calendar, press the Menu key. 2) Click New. 3) Type the... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19080&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19080 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Device Software 4.2.1 to 4.7.1 · BlackBerry® Internet Service To change the Confirm Delivery option, complete the following steps: 1) From the... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB12835&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB12835 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 4.1 and 5.0 BlackBerry smartphone personal identification number (PIN) messages and Short Message Service... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB05024&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB05024 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 5.0 · BlackBerry® Web Desktop Manager · SDR 334752 When a user who does not have an active... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB18410&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB18410 Tue, 17 Nov 2009 00:00:00 EST BlackBerry® Enterprise Server Versions 4.1 to 5.0 for Microsoft® Exchange When installing a Maintenance Release (MR) on BlackBerry Enterprise Server... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19129&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19129 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Desktop Software with Roxio® Media Manager · Windows® XP When you click the Media Manager icon in BlackBerry® Desktop Manager it does not open while the... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19247&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19247 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry smartphone This operation is currently not possible. Cookies cannot be viewed or exported on the BlackBerry smartphone. The only cookie-related operation that... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB17442&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB17442 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Desktop Manager · BlackBerry smartphone If the BlackBerry smartphone is set to synchronize organizer data... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB10898&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB10898 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® smartphones Several BlackBerry smartphones have received certification from the United States Federal Communications Commission (FCC) stating that they meet the Hearing Aid... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB04540&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB04540 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 4.1 · BlackBerry smartphone When an IT policy with Disable BlackBerry Maps is set to True, the user... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB17632&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB17632 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server versions 4.0 to 5.0 for Microsoft® Exchange · BlackBerry® Enterprise Server versions 4.0 to 4.1 for Novell® GroupWise® · BlackBerry smartphones... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB10373&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB10373 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 5.0.0 · SDR251193 · SDR347538 · ISN449254 In BlackBerry Enterprise Server version 5.0.0,... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19436&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19436 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 5.0 for Microsoft® Exchange · Windows Server® 2008 After installing the Desktop Experience on... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19467&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19467 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Desktop Manager Switch Device Wizard synchronizes only future calendar appointments when switching from a... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB15879&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB15879 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server for IBM® Lotus® Domino® version 4.x When the BlackBerry Enterprise Server is configured to connect to the... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB04260&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB04260 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Web Desktop Manager version 1.0 and version 1.0.1 · BlackBerry® Enterprise Server   When using application loader within BlackBerry Web Desktop Manager,... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB15082&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB15082 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Device Software version 4.5 and earlier · SDR186090 After opening the Browser application, then clicking Options > Browser Configuration, the setting to change the Start... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB17549&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB17549 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server · BlackBerry smartphone BlackBerry smartphone user information is not displayed when attempting to view it within the BlackBerry... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB18851&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB18851 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Storm™ 9530 smartphone · BlackBerry® Storm™ 9550 smartphone · BlackBerry® Device Software version 5.0 When... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19961&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB19961 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Desktop Software version 3.5 to 5.0 ·... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB02247&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB02247 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Storm™ 9500 smartphone · BlackBerry® Device Software version 4.7 · SDR300539 When selecting the Contacts button in the upper-right corner of... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB17638&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB17638 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 4.1 · IBM® Lotus® Sametime® version 1.2, 2.1, and 2.2 When setting up a software configuration, if multiple... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB17588&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB17588 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 5.0 for IBM® Lotus®... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19529&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19529 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Desktop Software version 4.1 to 5.0.1 To turn on advanced logging for the Migration Wizard or Switch Device Wizard, complete the following tasks:... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB05269&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB05269 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Desktop Manager · BlackBerry smartphone · BlackBerry® Enterprise Server   After switching from Desktop... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB18940&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB18940 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 5.0 for Microsoft® Exchange · BlackBerry® Enterprise Server Resource Kit version 5.0 for Microsoft® Exchange · SDR362999 When trying... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB18745&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB18745 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server 4.1.6 MR 3 for Microsoft® Exchange · Microsoft® Exchange 2003 SP2 · Windows® 2003 SP2 BlackBerry Enterprise Server users are displayed as an alias on... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB17317&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB17317 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Desktop Software version 4.3 to 5.0 · BlackBerry smartphones When attempting to synchronize calendar entries between the computer and the BlackBerry smartphone, the... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB16153&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB16153 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® smartphones The following table outlines the information stored in databases on the BlackBerry smartphone: Database Functionality Address Book Stores the contents of the Address Book.... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB03974&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB03974 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® smartphones  The Help Me! screen on the BlackBerry smartphone will display the following information: · Vendor ID · Platform · App Version · PIN · IMEI · MEID ·... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19117&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19117 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Desktop Software · Microsoft® Outlook® You receive the following error while configuring... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB02410&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB02410 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® smartphones Some or all of the keys on the BlackBerry smartphone keyboard, the trackball, trackwheel, or trackpad are not functioning properly. Complete the... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB10995&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB10995 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server software version 4.0 to 5.0 When attempting to browse using the BlackBerry® Browser on the BlackBerry smartphone, the following error message appears: 400 Bad Request The BlackBerry®... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB13784&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB13784 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 4.0 · Microsoft® SQL Server® 2000 and Desktop Engine (MSDE) · Windows® 2000 and 2003 When you migrate... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB04124&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB04124 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Desktop Manager version 1.0 · Mac OS® The most current version of the BlackBerry Desktop Manager can be downloaded here... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB18771&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB18771 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 5.0 · Issue Number 369148 After installing the BlackBerry Enterprise Server software, the BlackBerry Dispatcher... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19816&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19816 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Bold™ 9000 smartphone · BlackBerry® Desktop Manager version 4.7 · BlackBerry® smartphone While... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB13875&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB13875 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server for Microsoft® Exchange version 5.0 · Windows Server® 2008 After an installation of BlackBerry Enterprise... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19142&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19142 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 5.0 · Microsoft Windows Server 2003 · Microsoft Windows Server 2008 With BlackBerry Enterprise Server software version 5.0.0,... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB18474&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB18474 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® smartphone The BlackBerry smartphone displays JVM Error 517. The file system on the BlackBerry smartphone has become corrupted. The BlackBerry® Device Software must be... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB10875&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB10875 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Device Software When attempting to perform a web-based BlackBerry Device Software update, the... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB16072&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB16072 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Desktop Manager When uninstalling or upgrading to a new version of BlackBerry Desktop Manager, the following... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB04272&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB04272 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® smartphones The BlackBerry smartphone stops responding and the following error message appears: JVM error 545 The BlackBerry® Device Software is corrupted. Install the... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB12077&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB12077 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Device Software version 4.6.0 to 4.7.1 ·... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19375&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19375 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Desktop Software version 4.1 to 5.0 · BlackBerry smartphone · Windows® 98 to Windows® Vista When a BlackBerry smartphone synchronization fails,... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB01451&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB01451 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Desktop Manager version 1.0 · BlackBerry® smartphones If a BlackBerry smartphone is displaying a JVM... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19767&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19767 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Desktop Software During the installation of BlackBerry Desktop Software, the following error is received: Error 1714 The older version of BlackBerry... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB14465&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB14465 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® smartphones The notification area of the BlackBerry smartphone shows a globe icon. The globe indicator appears when a saved web page has been updated or altered.  To clear the... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB10441&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB10441 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Desktop Software · BlackBerry smartphone To force the detection of the BlackBerry smartphone using the Application Loader tool, complete one of... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB10144&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB10144 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server software version 4.0 · IBM® Lotus® Domino® The MemoPad and Address Book applications can be synchronized... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB04323&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB04323 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enteprise Server version 5.0 · SDR296184 Configuration settings for attachment conversion in BlackBerry Enterprise Server software version... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB17499&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB17499 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 5.0 for IBM® Lotus® Domino® · SDR366662 · SDR369878 The administrator is unable to refresh the user list from the company... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19092&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19092 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® smartphone · BlackBerry® Enterprise Server BlackBerry smartphone users are unable to receive email but are able to send email from an address associated with a BlackBerry... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19382&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19382 Mon, 16 Nov 2009 00:00:00 EST . BlackBerry® Enterprise Server . Draft State... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19849&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB19849 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® smartphones When making a phone call from the BlackBerry smartphone, the call log does not show that you have made the call. Also any new incoming... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19879&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19879 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 4.0 or higher - BlackBerry Smartphones cannot open attachments - BlackBerry smarthones display "Attachment Server is... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB12679&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB12679 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 4.1 SP6 MR7 · SDR174343 When trying to apply Maintenance Release 7 for BlackBerry Enterprise Server version... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19336&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19336 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 5.0 for IBM® Lotus® Domino®  When performing a specific search in trying to create... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19648&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19648 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server software version 4.1 Service Pack 4 (4.1.4) for Microsoft® Exchange · SDR150139 When... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB14990&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB14990 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server software version 4.1 Service Pack 4 to Service Pack 6 for IBM® Lotus®... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB16033&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB16033 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server · BlackBerry® Mobile Data Stystem (BlackBerry MDS) Connection Service · SDR38462 When setting the BlackBerry Enterprise Server logs to auto delete after a set number of days, the MDS... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB17667&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB17667 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 4.1 SP2 to 4.1 SP6 for Novell® GroupWise® · SOAP... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB18245&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB18245 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 2.1 to 5.0 for Microsoft® Exchange Warning: The following procedure requires modifying the computer registry.  This can cause substantial... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB10285&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB10285 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Internet Service · BlackBerry smartphones · Microsoft® Outlook® 97, 2000, 2003, and 2007 Some email messages that are received on... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB03820&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB03820 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server for Microsoft® Exchange · SDR157040 The wireless calendar is not automatically enabled when a BlackBerry smartphone with... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB14983&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB14983 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Internet Service · BlackBerry smartphone HTML or Rich Text messages that are received on the BlackBerry smartphone... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB18132&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB18132 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Desktop Manager · BlackBerry smartphone · Microsoft® Outlook® · Yahoo!® Mail calendar When synchronizing the Calendar via the BlackBerry Desktop... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB18694&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB18694 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 5.0 for Microsoft® Exchange · Microsoft® Outlook® Public folder synchronization can be enabled in the... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19111&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19111 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server for Microsoft® Exchange · BlackBerry® Enterprise Server for Novell® GroupWise® · BlackBerry smartphone... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB11172&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB11172 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® smartphones System requirements for stored file encryption on BlackBerry smartphones Internal files External files Java® based BlackBerry smartphones... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB16088&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB16088 Mon, 16 Nov 2009 00:00:00 EST