http://www.blackberry.com/btsc Latest published articles from the BlackBerry Technical Solution Center en-us 60 Mon, 23 Nov 2009 05:51:57 EST · BlackBerry® 8520 smartphone · BlackBerry Device Software 4.6.1.272 · Issue Number: 456721 The available fields for contacts on the... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB20190&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB20190 Fri, 20 Nov 2009 00:00:00 EST · BlackBerry® Desktop Software 5.0 · SDR311529 BlackBerry Desktop Redirector has been removed from the BlackBerry Desktop Manager 5.0 installation process. To... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19369&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19369 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Desktop Software · Windows® While installing the BlackBerry Desktop Software, the following error appears:... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB03928&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB03928 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Desktop Manager version 4.7 and 5.0 · BlackBerry smartphones · Web-based application loader tool The loader.exe file in BlackBerry Desktop Manager... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB17215&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB17215 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Desktop Software with Roxio® Media Manager · Windows® XP When you click the Media Manager icon in BlackBerry® Desktop Manager it does not open while the... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19247&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19247 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Desktop Software 4.5 and later · BlackBerry smartphone Note: This article has animated images. If the animations stop, click the Refresh or Reload... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB16291&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB16291 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Device Software version 4.3 to 5.0 · BlackBerry® Desktop Software version 4.7 to 5.0.1 To reset a BlackBerry smartphone to factory defaults, complete the following... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB18998&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB18998 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Desktop Software version 4.1 to 5.0.1 To turn on advanced logging for the Migration Wizard or Switch Device Wizard, complete the following tasks:... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB05269&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB05269 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Desktop Manager · BlackBerry smartphone If the BlackBerry smartphone is set to synchronize organizer data... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB10898&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB10898 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Desktop Software version 3.5 to 5.0 ·... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB02247&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB02247 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Desktop Manager Switch Device Wizard synchronizes only future calendar appointments when switching from a... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB15879&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB15879 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Desktop Manager · BlackBerry smartphone · BlackBerry® Enterprise Server   After switching from Desktop... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB18940&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB18940 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Desktop Software version 4.3 to 5.0 · BlackBerry smartphones When attempting to synchronize calendar entries between the computer and the BlackBerry smartphone, the... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB16153&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB16153 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Desktop Software · Microsoft® Outlook® You receive the following error while configuring... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB02410&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB02410 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Desktop Manager When uninstalling or upgrading to a new version of BlackBerry Desktop Manager, the following... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB04272&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB04272 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Desktop Manager version 1.0 · Mac OS® The most current version of the BlackBerry Desktop Manager can be downloaded here... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB18771&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB18771 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Desktop Manager 4.2 · Windows Vista™ Warning: The following procedure involves modifying the computer registry. This can cause substantial damage to the... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB13194&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB13194 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Desktop Manager 4.2 · BlackBerry® Device Software 4.5 to 4.7 After connecting a HTML-capable BlackBerry smartphone to BlackBerry... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB18723&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB18723 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Desktop Software version 4.1 to 5.0 · BlackBerry smartphone · Windows® 98 to Windows® Vista When a BlackBerry smartphone synchronization fails,... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB01451&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB01451 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Desktop Software version 4.3 to 5.0 · BlackBerry smartphones To restore all the data from a backup file to a BlackBerry smartphone, complete the following... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB10339&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB10339 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Desktop Manager version 1.0 · BlackBerry® smartphones If a BlackBerry smartphone is displaying a JVM... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19767&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19767 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® smartphone · BlackBerry® Desktop Manager version 4.7 To take a screenshot of the active display on a BlackBerry smartphone, perform the following steps: 1)... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB18982&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB18982 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Desktop Manager version 4.7 and 5.0 · BlackBerry smartphones · Microsoft® Outlook® The following displays when trying to synchronize... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB18701&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB18701 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry Desktop Manager Version 1.0 · Mac OS · BlackBerry Pearl 8100 When... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB20081&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB20081 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Desktop Manager version 4.0 to 5.0 · BlackBerry smartphone When... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB02696&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB02696 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Desktop Software version 4.7 · Windows Vista™... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19484&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19484 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Desktop Software During the installation of BlackBerry Desktop Software, the following error is received: Error 1714 The older version of BlackBerry... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB14465&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB14465 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server software version 4.1 Service Pack 2 (4.1.2) ·... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB15581&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB15581 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Desktop Manager · BlackBerry® Curve™ 8330 smartphone for Sprint BlackBerry smartphone user is... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19466&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19466 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Desktop Manager · BlackBerry® Device Software · Windows® XP The following error... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB11061&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB11061 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Desktop Manager · BlackBerry smartphone · Microsoft® Outlook® · Yahoo!® Mail calendar When synchronizing the Calendar via the BlackBerry Desktop... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB18694&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB18694 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry Desktop Manager version 1.0 · Mac OS X 10.5.5 and later To switch BlackBerry smartphones using BlackBerry Desktop Manager for Mac, the old... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19870&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19870 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Desktop Manager · BlackBerry smartphone When the BlackBerry smartphone is connected to the computer, BlackBerry Desktop Manager does not detect the BlackBerry... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB00125&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB00125 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Desktop Manager version 4.2 to 5.0 · BlackBerry® Device Software version 4.2 to... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB10340&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB10340 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Desktop Software · BlackBerry® smartphone · Microsoft®... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB15812&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB15812 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Desktop Software · BlackBerry smartphone To force the detection of the BlackBerry smartphone using the Application Loader tool, complete one of... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB10144&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB10144 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Desktop Manager for Mac version 1.0 · BlackBerry smartphone When running a synchronization with the Mac computer... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB20036&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB20036 Sun, 15 Nov 2009 00:00:00 EST · BlackBerry® Desktop Software When attempting to uninstall BlackBerry Desktop Software using the Add or Remove... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB10220&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB10220 Sat, 14 Nov 2009 00:00:00 EST · BlackBerry® Desktop Software 3.5 to 5.0 · BlackBerry® smartphones · Windows Vista™ and Windows® XP Troubleshooting any issues with the BlackBerry smartphone connecting to a... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB02640&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB02640 Fri, 13 Nov 2009 00:00:00 EST · BlackBerry® Desktop Software 4.2 to 5.0 · BlackBerry® smartphones · Microsoft® Outlook® Configure the calendar to synchronize specific calendar entries between the... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB05347&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB05347 Fri, 13 Nov 2009 00:00:00 EST · BlackBerry® Bold™ 9000 smartphone · BlackBerry® Desktop Manager 4.6 · Microsoft® Outlook® 2003 While synchronizing the calendar, synchronization stops and produces the following error:   "Desktop... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB18043&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB18043 Fri, 13 Nov 2009 00:00:00 EST · BlackBerry® Desktop Manager · BlackBerry® Device Software version 4.1 to 4.3 · BlackBerry® 8820 smartphone · BlackBerry® Curve™ 8310 smartphone · BlackBerry® Curve™ 8320... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB17274&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB17274 Fri, 13 Nov 2009 00:00:00 EST · BlackBerry® Bold™ 9000 smartphone · BlackBerry® Device Software version 4.6 · BlackBerry® Desktop Software ·... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB17342&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB17342 Fri, 13 Nov 2009 00:00:00 EST · BlackBerry® Desktop Manager · BlackBerry® Enterprise Server version 4.0 to 4.1 for Microsoft® Exchange · BlackBerry smartphone Most past Calendar appointments are not... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB11352&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB11352 Thu, 12 Nov 2009 00:00:00 EST · BlackBerry® Desktop Manager · BlackBerry® smartphone   When attempting to synchronize contacts over the wireless network, not all contacts are... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB17529&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB17529 Thu, 12 Nov 2009 00:00:00 EST · BlackBerry® Desktop Software 4.2 SP2 to  BlackBerry Desktop Software 4.7 Background When you transfer media files between your computer and your BlackBerry smartphone, the Roxio®... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB12936&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB12936 Thu, 12 Nov 2009 00:00:00 EST · BlackBerry® Desktop Manager · BlackBerry smartphones · Palm® Desktop Software version 4.0.1, 4.1, 4.1.2, 4.1.4, 4.1.4E, and 6.0.1 · Palm OS® powered devices · Windows Mobile® powered devices The Switch Device... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB05421&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB05421 Thu, 12 Nov 2009 00:00:00 EST · BlackBerry® Desktop Manager 4.1 · Microsoft® Outlook® 2007 · BlackBerry smartphone The BlackBerry smartphone user cannot synchronize the... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB12806&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB12806 Thu, 12 Nov 2009 00:00:00 EST · BlackBerry® Desktop Software version 4.2 to 5.0 · BlackBerry® Device Software version 3.7 and later · BlackBerry smartphone · Windows® XP Professional in domain environments... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB04289&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB04289 Thu, 12 Nov 2009 00:00:00 EST · BlackBerry® Desktop Software version 4.1 and later · BlackBerry® Device Software version 3.6 and later · BlackBerry smartphone The application... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB04510&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB04510 Thu, 12 Nov 2009 00:00:00 EST · BlackBerry® Desktop Manager · BlackBerry smartphone When backing up a BlackBerry smartphone database in BlackBerry Desktop... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB16280&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB16280 Wed, 11 Nov 2009 00:00:00 EST · BlackBerry® Device Software version 4.2 to 4.7 · BlackBerry smartphones · MicroSD media card A microSD media card is a removable flash memory data storage device.... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB05461&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB05461 Wed, 11 Nov 2009 00:00:00 EST · BlackBerry® Desktop Software · BlackBerry® Tour™ 9630 smartphone The BlackBerry Tour 9630 is not recognized by BlackBerry® Desktop Manager. Windows® does not... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB18830&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB18830 Wed, 11 Nov 2009 00:00:00 EST · BlackBerry® Desktop Manager version 4.2.2 · Windows® XP The following error message appears in BlackBerry Desktop Manager when you open the Media Manager: Run Time... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB13916&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB13916 Wed, 11 Nov 2009 00:00:00 EST · BlackBerry® Desktop Manager · BlackBerry smartphone BlackBerry Desktop Manager may not be able to connect to a BlackBerry... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19386&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19386 Wed, 11 Nov 2009 00:00:00 EST · BlackBerry® Desktop Manager version 4.0 and later · BlackBerry® Device Software version 4.0 and later Intellisync® completes the... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB10178&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB10178 Wed, 11 Nov 2009 00:00:00 EST · BlackBerry® Desktop Manager version 4.1 and earlier · BlackBerry smartphone · Microsoft® Outlook® Duplicate entries appear in the address book on the... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB02255&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB02255 Wed, 11 Nov 2009 00:00:00 EST · BlackBerry® Desktop Software · BlackBerry smartphone The following error message is displayed when the BlackBerry smartphone... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB01799&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB01799 Wed, 11 Nov 2009 00:00:00 EST · BlackBerry® Desktop Software 3.6 to 4.1 · Microsoft® Exchange 5.5 and 2000 · Microsoft Outlook® 2000 and XP   When you... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB03339&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB03339 Wed, 11 Nov 2009 00:00:00 EST · BlackBerry® Desktop Software with Roxio® Media Manager · Microsoft® Windows Vista™ When you click the Media Manager icon in BlackBerry Desktop Manager it... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB17393&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB17393 Wed, 11 Nov 2009 00:00:00 EST · BlackBerry® Desktop Manager version 4.2 to 5.0 · BlackBerry® Device Software version 4.2 to 5.0 · BlackBerry smartphones Note: Files larger than 2.86 MB cannot be... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB05456&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB05456 Wed, 11 Nov 2009 00:00:00 EST · BlackBerry® Desktop Manager · BlackBerry® Device Software version 4.3 to 4.7 · BlackBerry smartphones · BlackBerry® Internet Service · SDR157176 · SDR153476 ·... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB16063&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB16063 Wed, 11 Nov 2009 00:00:00 EST · BlackBerry® Desktop Manager version 4.3 · BlackBerry® Pearl™ 8100 Series · Novell® GroupWise® version 7.0.1 Error... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB18782&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB18782 Wed, 11 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 4.0 to 4.1 for Microsoft® Exchange · BlackBerry® Enterprise Server version 4.0 to 4.1 for IBM® Lotus® Domino® ·... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB04297&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB04297 Wed, 11 Nov 2009 00:00:00 EST · BlackBerry Enterprise Server 4.0 to 4.1 SP6 · BlackBerry Desktop Software · BlackBerry® smarthphone · BlackBerry Device Software 4.0 · Microsoft® Outlook® The... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB12608&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB12608 Wed, 11 Nov 2009 00:00:00 EST · BlackBerry® Desktop Manager version 1.0 · BlackBerry smartphones · Mac OS® BlackBerry Desktop Manager version 1.0 is unable to detect... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19954&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19954 Wed, 11 Nov 2009 00:00:00 EST · BlackBerry® Desktop Software version 3.6 to 4.0 · Java® based BlackBerry smartphones  · Microsoft® Outlook® · Microsoft® Outlook® Express · IBM®... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB03938&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB03938 Tue, 10 Nov 2009 00:00:00 EST · BlackBerry® smartphones · BlackBerry® Desktop Software version 4.2 to 5.0 · MicroSD media card While your BlackBerry smartphone is connected to your computer through a USB connection, mass storage mode allows you... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB11879&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB11879 Tue, 10 Nov 2009 00:00:00 EST · BlackBerry® Desktop Redirector   Note: BlackBerry Desktop Redirector is only compatible with Microsoft® Exchange. To install the BlackBerry Desktop Redirector, complete the following steps: 1)... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB15039&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB15039 Tue, 10 Nov 2009 00:00:00 EST · BlackBerry® Desktop Software 4.7 to 5.0 · BlackBerry® Device Software 4.0 to 5.0 · BlackBerry® Enterprise Server If a BlackBerry smartphone user is being removed from a BlackBerry... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB14202&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB14202 Mon, 09 Nov 2009 00:00:00 EST · BlackBerry® Desktop Manager version 4.3 to 4.7 · BlackBerry smartphone · Yahoo! Notepad · SDR360781... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB18722&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB18722 Mon, 09 Nov 2009 00:00:00 EST · BlackBerry® Desktop Software · BlackBerry smartphones When the BlackBerry smartphone user attempts to synchronize organizer... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB00024&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB00024 Mon, 09 Nov 2009 00:00:00 EST · BlackBerry® Desktop Manager version 5.0 · BlackBerry smartphones · Windows® XP or Windows Vista™ 64bit · SDR328127... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB18222&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB18222 Mon, 09 Nov 2009 00:00:00 EST · BlackBerry® Desktop Software version 4.0 to 5.0 · BlackBerry® Device Software version 4.0 to 4.7  · BlackBerry® Enterprise Server version 4.0 to 4.1 · BlackBerry smartphone... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB04976&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB04976 Mon, 09 Nov 2009 00:00:00 EST · BlackBerry® Desktop Manager version 4.0 to 5.0 · BlackBerry smartphone Verify that the application to be installed on the BlackBerry smartphone is... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB15172&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB15172 Mon, 09 Nov 2009 00:00:00 EST · BlackBerry® Desktop Manager version 4.2 to 5.0 · Windows® 2000 · Windows® XP · Windows Vista™ · Windows 7 When clicking Configure... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB13801&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB13801 Mon, 09 Nov 2009 00:00:00 EST · BlackBerry® devices enabled with Bluetooth® wireless technology · BlackBerry® Desktop Manager version 4.1 and... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB10827&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB10827 Mon, 09 Nov 2009 00:00:00 EST · BlackBerry® Desktop Manager 4.2 The Switch Device Wizard in the BlackBerry Desktop Manager cannot to detect the BlackBerry smartphone you want to switch to.... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB13749&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB13749 Mon, 09 Nov 2009 00:00:00 EST · BlackBerry® 8830 World Edition smartphone · BlackBerry® Curve™ 8300 smartphone · BlackBerry® Desktop Manager · BlackBerry® Device Software 4.2.2 ·... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB13420&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB13420 Mon, 09 Nov 2009 00:00:00 EST · BlackBerry Desktop Software · BlackBerry smartphones When BlackBerry® Desktop Manager is started after either... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB12658&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB12658 Mon, 09 Nov 2009 00:00:00 EST · BlackBerry® Device Software 4.2 Service Pack 2 (4.2.2)  · Calendar Patch Web Loader tool · BlackBerry® 8830 World Edition smartphone ·... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB13708&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB13708 Mon, 09 Nov 2009 00:00:00 EST · BlackBerry® Desktop Manager version 1.0 · Mac OS You can use the BlackBerry Desktop Manager to synchronize your... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19148&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19148 Mon, 09 Nov 2009 00:00:00 EST · BlackBerry® Desktop Software version 4.5 to 5.0 · Roxio® Media Manager When trying to open the Roxio Media Manager application through the BlackBerry Desktop Manager the... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB17046&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB17046 Mon, 09 Nov 2009 00:00:00 EST · BlackBerry® Desktop Manager · Microsoft® Exchange · Microsoft® Outlook®   When trying to open BlackBerry Desktop Redirector, the following error... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB18039&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB18039 Mon, 09 Nov 2009 00:00:00 EST Sometimes the BlackBerry smartphone is not correctly detected by BlackBerry Desktop Manager and thus it is not able to detect... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB05342&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB05342 Mon, 09 Nov 2009 00:00:00 EST · BlackBerry® Desktop Manager · BlackBerry® smartphone The Synchronization icon in the BlackBerry Desktop Manager freezes or does not... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB13596&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB13596 Mon, 09 Nov 2009 00:00:00 EST · BlackBerry® Curve™ 8300 Series · BlackBerry® Desktop Manager 5.0 · Windows® XP When performing a backup using the BlackBerry... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19119&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19119 Mon, 09 Nov 2009 00:00:00 EST · BlackBerrydevices · BlackBerry® Desktop Manager version 4.2 to 5.0 When attempting to send Short Message Service (SMS)... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB13378&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB13378 Mon, 09 Nov 2009 00:00:00 EST · BlackBerry® Desktop Manager version 4.2 to 4.7 · BlackBerry® Device Software version 4.2 to 4.7 · Roxio® Media Manager for... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB11724&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB11724 Mon, 09 Nov 2009 00:00:00 EST · BlackBerry® Desktop Manager version 4.2.1 to 5.0 · BlackBerry smartphones with media card support · MicroSD media cards Unable to view the contents of the media... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB12239&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB12239 Mon, 09 Nov 2009 00:00:00 EST · BlackBerry® smartphones · BlackBerry® Desktop Manager BlackBerry Desktop Manager does not accept the correct BlackBerry smartphone password. If the... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB11105&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB11105 Mon, 09 Nov 2009 00:00:00 EST · BlackBerry® Desktop Software version 4.7 · Microsoft® Outlook® 2007 When configuring synchronization options in... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB18695&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB18695 Mon, 09 Nov 2009 00:00:00 EST · BlackBerry® Desktop Redirector · BlackBerry® Enterprise Server · BlackBerry smartphones An email message beginning with network@etp may be received from a sender for one of the following reasons: ·... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB10289&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB10289 Mon, 09 Nov 2009 00:00:00 EST · BlackBerry® Desktop Software Note: BlackBerry® Desktop Manager version 4.1 is supported on  Microsoft® Windows® 98, Microsoft® Windows® ME, Microsoft® Windows® 2000, Microsoft® Windows®... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB03924&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB03924 Mon, 09 Nov 2009 00:00:00 EST · BlackBerry® Desktop Manager version 4.0 to 5.0 · Windows® XP and Windows Vista™ To prevent BlackBerry Desktop Manager from starting automatically when... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB14346&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB14346 Mon, 09 Nov 2009 00:00:00 EST · BlackBerry® Desktop Software · Microsoft® Outlook® versions 2000, 2002, 2003 and 2007 For instructions on creating a Microsoft Outlook Messaging Application Programming Interface (MAPI)... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB02083&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB02083 Mon, 09 Nov 2009 00:00:00 EST · BlackBerry® Desktop Manager · BlackBerry smartphones The BlackBerry smartphone is connected to a computer using a docking station, but BlackBerry... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB10071&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB10071 Mon, 09 Nov 2009 00:00:00 EST · BlackBerry® Desktop Software version 4.1 or later · Microsoft® Windows® XP · SDR66764 The Standard Modem device, used for internet protocol (IP) modem functionality,... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB03981&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB03981 Mon, 09 Nov 2009 00:00:00 EST · BlackBerry® Browser · BlackBerry® Desktop Software version 3.6 to 5.0 · BlackBerry smartphones To force a request for a fresh web page from the Internet Protocol (IP) proxy, you can clear the BlackBerry... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB03865&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB03865 Mon, 09 Nov 2009 00:00:00 EST · BlackBerry® Desktop Manager · BlackBerry smartphone When the BlackBerry smartphone is connected to the computer and BlackBerry Desktop Manager is... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB11151&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB11151 Mon, 09 Nov 2009 00:00:00 EST