BlackBerry Technical Solution Center - BlackBerry Enterprise Server for IBM Lotus Domino http://www.blackberry.com/btsc Latest published articles from the BlackBerry Technical Solution Center en-us 60 Tue, 09 Feb 2010 21:43:21 EST Unable to remove High Availability Server components from the BlackBerry Administration Service · BlackBerry® Enterprise Server version 5.0 for Microsoft® Exchange · BlackBerry® Enterprise Server version 5.0 for IBM® Lotus® Domino® ·... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB18795&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB18795 Tue, 09 Feb 2010 00:00:00 EST Meeting cancelation opened and accepted on BlackBerry is not synchronized to Lotus Notes calendar. · BlackBerry® Enterprise Server for IBM® Lotus® Domino® software version 2.1 to 5.0 · SDR196011 Cancelled meetings that have been accepted on... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB16282&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB16282 Tue, 09 Feb 2010 00:00:00 EST Unable to push BlackbBerry Client for IBM Lotus Sametime Messaging to the BlackBerry smartphone · BlackBerry® Enterprise Server for IBM® Lotus® Domino® · BlackBerry® smartphone When pushing the BlackBerry® Client for IBM® Lotus® Sametime®... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB15998&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB15998 Tue, 09 Feb 2010 00:00:00 EST How to configure DIIOP for BlackBerry Web Desktop Manager in an IBM Lotus Domino environment · BlackBerry® Enterprise Server version 4.1 to 5.0 for IBM® Lotus® Domino® · BlackBerry® Web Desktop Manager version 1.0 BlackBerry Web Desktop... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB16155&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB16155 Tue, 09 Feb 2010 00:00:00 EST "Returned FAILED" appears in the BlackBerry Enterprise Server Mail Agent (MAGT) log · BlackBerry® Enterprise Server for IBM® Lotus® Domino® · BlackBerry® Enterprise Server for Microsoft® Exchange The following message appears in the... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB11481&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB11481 Fri, 05 Feb 2010 00:00:00 EST How to turn on or off rich content and inline images for BlackBerry smartphone users · BlackBerry® Enterprise Server version 4.1 SP6 for IBM® Lotus® Domino® · BlackBerry® Enterprise Server version 4.1 SP6 for Microsoft® Exchange ·... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB15931&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB15931 Fri, 05 Feb 2010 00:00:00 EST "Unable to set unread table, notification was rejected (You are not authorized to perform that operation 0x0246)" message is displayed in BlackBerry Messaging Agent log · BlackBerry® Enterprise Server for IBM® Lotus® Domino® version 4.0 to... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB17487&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB17487 Fri, 05 Feb 2010 00:00:00 EST How to move a BlackBerry smartphone user between two BlackBerry Enterprise Servers that do not share the same database · BlackBerry® Enterprise Server version 4.0 to 4.1 · BlackBerry smartphones To move a BlackBerry smartphone user from one... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB03915&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB03915 Fri, 05 Feb 2010 00:00:00 EST How to permanently remove a BlackBerry smartphone user account · BlackBerry® Enterprise Server version 2.1 to 5.0 for IBM® Lotus® Domino® · IBM® Lotus® Domino® Background When a user account is deleted from the BlackBerry Enterprise Server... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB02211&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB02211 Fri, 05 Feb 2010 00:00:00 EST Email messages cannot be deleted after refreshing the IBM Lotus Domino mail file template · BlackBerry® Device Software version 4.2 to 4.2.1 · BlackBerry® Enterprise Server version 4.0 to 4.1 SP3 for IBM® Lotus® Domino® · Issue Number... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB11860&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB11860 Thu, 04 Feb 2010 00:00:00 EST Enable wireless synchronization when there are duplicate desktop address books and wireless synchronization shows 'Not Available' · BlackBerry® Enterprise Server version 4.1 · BlackBerry® Device Software 4.5 to 4.7 · BlackBerry® smartphone... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19435&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19435 Thu, 04 Feb 2010 00:00:00 EST The BlackBerry Administration Service reports an error in the browser window when accessing the login screen · BlackBerry® Enterprise Server version 5.0 for IBM® Lotus® Domino® · BlackBerry® Enterprise Server version 5.0 for Microsoft®... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19920&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19920 Tue, 02 Feb 2010 00:00:00 EST "IT policy was rejected so enterprise activation has been cancelled" message appears when activating a BlackBerry smartphone · BlackBerry® Enterprise Server version 4.0 to 5.0 for IBM® Lotus® Domino® · BlackBerry® Enterprise Server version... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB14328&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB14328 Tue, 02 Feb 2010 00:00:00 EST Missing IT Policy Rules in the BlackBerry Administration Service · BlackBerry® Enterprise Server version 5.0 for IBM® Lotus® Domino® · BlackBerry® Enterprise Server version 5.0 for Microsoft® Exchange The following IT Policy rules are... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19395&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19395 Tue, 02 Feb 2010 00:00:00 EST BlackBerry Messaging Agent delayed in picking up new mail and calendar items · BlackBerry Enterpirse Server version 5.0 for IBM Lotus Domino · IBM Lotus Domino version 8.0 and 8.0.2 In IBM Lotus Domino version 8.0.0 to 8.0.2, the BlackBerry... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB18171&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB18171 Tue, 02 Feb 2010 00:00:00 EST Using PrepopulatePIMForiNotesUsers and AllowUnsyncedINotes registry keys for IBM Lotus iNotes users · BlackBerry® Enterprise Server for IBM® Lotus® Domino® version 4.1 The following two registry keys, affect population of personal... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB20346&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB20346 Tue, 02 Feb 2010 00:00:00 EST How to remove a decommissioned BlackBerry Enterprise Server from BlackBerry Manager · BlackBerry® Enterprise Server version 4.1 for IBM® Lotus® Domino® · BlackBerry® Enterprise Server version 4.1 for Microsoft® Exchange® · Microsoft® SQL... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB14322&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB14322 Tue, 26 Jan 2010 00:00:00 EST How to set up Pull Authorization to grant or restrict access to specific web sites on the BlackBerry Browser · BlackBerry® Enterprise Server versions 4.0 to 5.0 SP1 for IBM® Lotus® Domino® · BlackBerry® Enterprise Server versions 4.0 to 5.0... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB10342&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB10342 Tue, 26 Jan 2010 00:00:00 EST "Cannot add evaluation license key to non-evaluation license key." is displayed when adding a new Client Access License in the BlackBerry Administration Service · BlackBerry® Enterprise Server version 5.0 One of the following errors is... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB18409&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB18409 Tue, 26 Jan 2010 00:00:00 EST How to format the user import CSV file when importing users from the BlackBerry Administration Service · BlackBerry® Enterprise Server version 5.0 · BlackBerry Administration Service The BlackBerry Administration Service uses a .csv file to... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19858&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19858 Mon, 25 Jan 2010 00:00:00 EST BlackBerry Enterprise Transporter migration fails with an error "SWITCH_SERVICE failed" · BlackBerry® Enterprise Server version 5.0 · BlackBerry Enterprise Transporter · Issue Number 484418 During a BlackBerry Enterprise Transporter... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB20483&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB20483 Mon, 25 Jan 2010 00:00:00 EST "Keystore was tampered with, or password was incorrect" error appears in the BlackBerry Administration Service - Application Server logs and the BlackBerry Administration Service cannot be accessed · BlackBerry® Enterprise Server version... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB18260&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB18260 Wed, 27 Jan 2010 00:00:00 EST Moving users from a BlackBerry Enterprise Server Exchange Domain to a BlackBerry Enterprise Server IBM Lotus Domino Domain · BlackBerry® Enterprise Server for IBM® Lotus® Domino® · BlackBerry® Enterprise Server for Microsoft® Exchange Use... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB17845&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB17845 Sat, 23 Jan 2010 00:00:00 EST How to rebuild the folder structure for the BlackBerry state database and BlackBerry smartphone · BlackBerry® Enterprise Server version 4.0 and 4.1 for IBM® Lotus® Domino® · BlackBerry smartphone Complete the following steps to rebuild the... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB11664&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB11664 Fri, 22 Jan 2010 00:00:00 EST Filed email messages are moved back to the inbox when wireless reconciliation occurs · BlackBerry® Enterprise Server for IBM® Lotus® Domino® software version 5.0 A BlackBerry smartphone user files email messages into folders using their... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19189&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19189 Wed, 20 Jan 2010 00:00:00 EST Configure BlackBerry Administration Service High Availability nodes to communicate via TCPPING instead of UDP in BlackBerry Enterprise Server 5.0.0 · BlackBerry® Enterprise Server version 5.0.0 · SDR251193 · SDR347538 · ISN449254 In... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19436&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19436 Mon, 18 Jan 2010 00:00:00 EST User PIM information does not populate after upgrading the BlackBerry Enterprise Server to 5.0 Service Pack 1 · BlackBerry® Enterprise Server version 5.0 SP1 for IBM® Lotus® Domino® · Issue Number: 444920 After upgrading to BlackBerry... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB20552&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB20552 Thu, 14 Jan 2010 00:00:00 EST How to add users from a different Domino Domain or address book within BlackBerry Administration Service · BlackBerry® Enterprise Server version 5.0 for IBM® Lotus® Domino®   A user's mailbox may not show up when trying to add it to the... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB18295&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB18295 Thu, 14 Jan 2010 00:00:00 EST Address Book contacts disappear following the BlackBerry Enterprise Server 5.0.1 Upgrade · BlackBerry® Enterprise Server version 5.0.1 Bundle 72 for Microsoft® Exchange · BlackBerry® Enterprise Server version 5.0.1 Bundle 72 for IBM® Lotus®... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB20277&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB20277 Thu, 14 Jan 2010 00:00:00 EST Unable to install the BlackBerry Enterprise Server using Terminal Services in Application Mode · BlackBerry® Enterprise Server for Microsoft® Exchange software version 4.0 to version 5.0 · BlackBerry® Enterprise Server for IBM® Lotus®... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB12073&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB12073 Wed, 13 Jan 2010 00:00:00 EST How to enable State Database pruning · BlackBerry® Enterprise Server for IBM® Lotus® Domino® version 4.1 By default, BlackBerry state database pruning is enabled on the BlackBerry Enterprise Server, but for various reasons may be turned off... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB05219&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB05219 Wed, 13 Jan 2010 00:00:00 EST How to configure the BlackBerry MDS Connection Service in BlackBerry Enterprise Server version 5.0 to connect to a proxy server · BlackBerry® Enterprise Server for Microsoft® Exchange software version 5.0 · BlackBerry® Enterprise Server for... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB18680&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB18680 Wed, 13 Jan 2010 00:00:00 EST BlackBerry Enterprise Server central processing unit utilization spikes to 100% · BlackBerry® Device Software version 4.5 · BlackBerry® Enterprise Server version 4.1 SP6 for IBM® Lotus® Domino® · BlackBerry® Enterprise Server version 4.1... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB16097&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB16097 Mon, 11 Jan 2010 00:00:00 EST "Access Denied: Insecure SSL Request" Error message appears on BlackBerry smartphone. · BlackBerry® Client for IBM® Lotus® Connections · BlackBerry® Enterprise Server versions 4.1.6 and earlier  When attempting to access a website using the... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB15117&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB15117 Fri, 08 Jan 2010 00:00:00 EST How to merge unknown or Desktop address book databases on the BlackBerry smartphone using BlackBerry Desktop Manager · BlackBerry® Enterprise Server versions 4.1 SP2 to SP4 · BlackBerry® Device Software versions 4.5 to 5.0 · SDR 180573 ·... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19704&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19704 Fri, 08 Jan 2010 00:00:00 EST "Error writing to Database" error message is displayed after the LDAP portion of the BlackBerry Enterprise Server 5.0 installation · BlackBerry® Enterprise Server version 5.0 for Microsoft® Exchange · BlackBerry® Enterprise Server version... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB18197&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB18197 Wed, 06 Jan 2010 00:00:00 EST Troubleshooting enterprise activation issues in an IBM® Lotus® Domino® environment · BlackBerry® Enterprise Server for IBM® Lotus® Domino® · BlackBerry smartphones  Steps for troubleshooting enterprise activation issues on BlackBerry... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB20220&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB20220 Thu, 14 Jan 2010 00:00:00 EST List of IT Policies and Sub Policies · BlackBerry® Enterprise Server for IBM® Lotus® Domino® version 4.1 SP6 IT Policy enables you to satisfy your organization's security policy requirements. You can assign IT policies that can be applied... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB20236&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB20236 Mon, 04 Jan 2010 00:00:00 EST How to move the BlackBerry Configuration Database to a new Microsoft SQL Server instance · BlackBerry® Enterprise Server version 2.1 to 4.1 for IBM® Lotus® Domino®  · BlackBerry® Enterprise Server version 2.1 to 5.0 for Microsoft® Exchange... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB03112&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB03112 Wed, 23 Dec 2009 00:00:00 EST How to deploy BlackBerry Instant Messaging Connector for IBM Lotus Sametime · BlackBerry® Enterprise Server version 4.1 for IBM® Lotus® Domino® · BlackBerry Instant Messaging Connector for IBM® Lotus® Sametime® 3.0 to 8.5 Background IBM... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB05302&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB05302 Wed, 23 Dec 2009 00:00:00 EST "Lotus Notes account is not configured on the BlackBerry Enterprise Server" error is displayed when attempting to configure BlackBerry Desktop Manager synchronization · BlackBerry® Enterprise Server for IBM® Lotus® Domino® · BlackBerry®... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB04152&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB04152 Tue, 22 Dec 2009 00:00:00 EST bbmgrw32.exe error message appears every minute in the IBM Lotus Domino console · BlackBerry® Enterprise Server for IBM® Lotus® Domino® The BlackBerry Manager closed unexpectedly and the following error message is generated every minute on... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB13512&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB13512 Mon, 21 Dec 2009 00:00:00 EST Unable to update to BlackBerry Enterprise Server version 4.1 Service Pack 7 from BlackBerry Enterprise Server version 4.1 Service Pack 6 MR8 · BlackBerry® Enterprise Server for IBM® Lotus® Domino® 4.1.6 MR8 · BlackBerry® Enterprise Server... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB20383&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB20383 Thu, 17 Dec 2009 00:00:00 EST How to turn on email message header logging for the BlackBerry MDS · BlackBerry® Enterprise Server · BlackBerry® Mobile Data Service if using BlackBerry Enterprise Server version 2.2 through 4.0 · BlackBerry® Mobile Data System if using... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB03275&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB03275 Wed, 16 Dec 2009 00:00:00 EST Selecting Regenerate Encryption Key from the BlackBerry smartphone disables the user. · BlackBerry® Enterprise Server 4.1 SP5 for IBM® Lotus® Domino® · SDR192721 The Enterprise Service Policy allows the administrator to control which... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB15833&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB15833 Tue, 15 Dec 2009 00:00:00 EST "IT Policy Rejected. Please wipe handheld and try again." error received during Enterprise Activation · BlackBerry® Enterprise Server version 4.0 for Microsoft® Exchange · BlackBerry® Enterprise Server version 4.0 for IBM® Lotus® Domino® ·... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB04533&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB04533 Mon, 14 Dec 2009 00:00:00 EST How to perform a cutover to another BlackBerry Enterprise Server instance in an IBM Lotus Domino environment · BlackBerry® Enterprise Server version 4.0 and 4.1 for IBM® Lotus® Domino® Background Before completing the installation... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB04261&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB04261 Mon, 14 Dec 2009 00:00:00 EST When trying to use the BlackBerry User Administrator tool an error message is displayed: "Error Code: -25. (Server doesn't exist)." · BlackBerry® Enterprise Server version 4.0 to 5.0 for IBM® Lotus® Domino® · BlackBerry User Administrator... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB15233&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB15233 Mon, 14 Dec 2009 00:00:00 EST Enabling IBM Lotus Notes Out of Office from the BlackBerry smartphone causes agent error · BlackBerry® Enterprise Server for IBM® Lotus® Domino® · SDR357014 Enabling the IBM® Lotus Notes® Out Of Office agent originally from the BlackBerry... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19328&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19328 Tue, 08 Dec 2009 00:00:00 EST How to Enable wireless data synchronization support for local IBM Lotus Domino Web Access accounts · BlackBerry® Enterprise Server version 4.0 to 5.0  for IBM® Lotus® Domino® With BlackBerry Enterprise Server version 4.0 SP2 to 5.0, you can... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB15247&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB15247 Mon, 07 Dec 2009 00:00:00 EST How to perform BlackBerry Manager pre-installation tasks on a remote computer for administration of BlackBerry Enterprise Server for IBM Lotus Domino · BlackBerry® Enterprise Server versions 4.0 to 4.1 for IBM® Lotus® Domino® · Microsoft®... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB12277&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB12277 Mon, 07 Dec 2009 00:00:00 EST BlackBerry Enterprise Server for IBM Lotus Domino crashes or hangs · BlackBerry® Enterprise Server for IBM® Lotus® Domino® The BlackBerry Enterprise Server crashes or hangs. If IBM Lotus Domino is crashing or hanging, an NSD file will help... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB11459&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB11459 Mon, 07 Dec 2009 00:00:00 EST How to upgrade or downgrade BlackBerry Enterprise Server for IBM Lotus Domino using an in-place process · BlackBerry® Enterprise Server for IBM® Lotus® Domino® version 4.0 and 4.1 The following instructions are a review of the Installation... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB14567&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB14567 Mon, 07 Dec 2009 00:00:00 EST FastCheckForDuplicate results in slow respond thread · BlackBerry® Enterprise Server 4.1.5, 4.1.6, 4.1.6 MR1 - MR3 · IBM® Lotus® Domino® R7 / R8 iNotes® MAGT might report ***No Response*** on certain threads that is working on iNotes user... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB17516&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB17516 Mon, 07 Dec 2009 00:00:00 EST RepeatInstanceDates field is out of sync with StartDateTime and EndDateTime fields in Lotus Notes · BlackBerry® Enterprise Server for IBM® Lotus® Domino® · SDR345407 Calendar entries within Lotus Notes may become corrupted leading to... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB20300&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB20300 Thu, 03 Dec 2009 00:00:00 EST Minimum Domino Access Control List permissions for the BlackBerry Enterprise Server · BlackBerry® Enterprise Server version 2.0 to 5.0 for IBM® Lotus® Domino® Every IBM Lotus Domino messaging and collaboration server database, including... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB01469&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB01469 Wed, 02 Dec 2009 00:00:00 EST How to adjust the BlackBerry Controller settings to force a restart in case of a severly hung thread with blackout settings BlackBerry® Enterprise Server version 4.1 to 5.0 for IBM® Lotus® Domino® BlackBerry® Enterprise Server version 4.1... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB15824&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB15824 Wed, 02 Dec 2009 00:00:00 EST BlackBerry Enterprise Server version 5.0 Service Pack 1 support for IBM Lotus Notes ID Vault · BlackBerry® Enterprise Server for IBM® Lotus® Domino® version 5.0 SP1 · IBM Lotus Domino version 8.5 SP1 If the organization's environment... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19797&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19797 Mon, 30 Nov 2009 00:00:00 EST How to change from temporary to permanent license and Server Routing Protocol authentication for IBM Lotus Domino · BlackBerry® Enterprise Server version 2.2 for IBM® Lotus® Domino® To change the BlackBerry Enterprise Server temporary... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB03171&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB03171 Mon, 30 Nov 2009 00:00:00 EST BlackBerry Enterprise Server version 5.0 Service Pack 1 support for IBM Lotus Domino out-of-office service · BlackBerry® Enterprise Server for IBM® Lotus® Domino® version 5.0 SP1 · Lotus Domino version 8.5.1 BlackBerry Enterprise Server... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19799&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19799 Mon, 30 Nov 2009 00:00:00 EST Visual C++ Runtime Error when opening BlackBerry Manager · BlackBerry® Enterprise Server version 4.1 for IBM® Lotus® Domino® · BlackBerry® Enterprise Server version 4.1 for Microsoft® Exchange · Microsoft® .NET Framework 1.0 to 2.0 When... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB05018&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB05018 Mon, 30 Nov 2009 00:00:00 EST System Error 1069 occurs when starting BlackBerry Enterprise Server services · BlackBerry® Enterprise Server · BlackBerry® Professional Software · BlackBerry® Enterprise Server Resource Kit  · IBM® Lotus® Domino® · Microsoft® Exchange ·... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB04045&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB04045 Fri, 27 Nov 2009 00:00:00 EST Filed messages are appearing back in the Inbox after filing them from the BlackBerry smartphone · BlackBerry® Enterprise Server version 5.0 · IBM® Lotus Notes® · SDR370522 A BlackBerry smartphone user files a message on the BlackBerry... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19130&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19130 Thu, 26 Nov 2009 00:00:00 EST How to import IT policy rules definitions for eBay value added application · BlackBerry® Enterprise Server software version 4.0 and later The BlackBerry Enterprise Server does not require updates to support the new IT policy rules... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB20087&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB20087 Wed, 25 Nov 2009 00:00:00 EST How to import the Notes ID in to the mail database for IBM Lotus Notes native encryption support · BlackBerry® Desktop Manager version 4.1 to 5.0 · BlackBerry® Device Software version 4.1 to 4.7  · BlackBerry® Enterprise Server version 4.1... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB05489&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB05489 Tue, 24 Nov 2009 00:00:00 EST "Please Contact Your System Administrator" error appears during enterprise activation process · BlackBerry® Enterprise Server version 4.1 for IBM® Lotus® Domino® · BlackBerry® Enterprise Server version 4.1 for Microsoft® Exchange ·... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB04982&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB04982 Mon, 23 Nov 2009 00:00:00 EST How to prepare the BlackBerry Enterprise Server for multiple IBM Lotus Domino domains · BlackBerry® Enterprise Server versions 4.0 and 4.1 for IBM® Lotus® Domino® Before installing BlackBerry Enterprise Server software, make sure that the... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB05221&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB05221 Mon, 23 Nov 2009 00:00:00 EST PIM Sync field resets to default value after making changes to BlackBerry smartphone user's properties · BlackBerry® Enterprise Server version 4.1 SP5 to 5.0 for IBM® Lotus® Domino®   After making changes to the personal information... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB15595&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB15595 Mon, 23 Nov 2009 00:00:00 EST How to enable DebugLogLevel 15 in the registry for the Blackberry Enterprise Server · BlackBerry® Enterprise Server version 4.0 - 4.1 for IBM® Lotus® Domino® · BlackBerry® Enterprise Server version 4.0 - 4.1 for Microsoft® Exchange Warning:... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB13997&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB13997 Mon, 23 Nov 2009 00:00:00 EST What are the required permissions in the Microsoft SQL Server to create and manage the BlackBerry Configuration Database · BlackBerry® Enterprise Server version 3.6 to 5.0 for IBM® Lotus® Domino® · BlackBerry® Enterprise Server version 3.6... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB03633&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB03633 Mon, 23 Nov 2009 00:00:00 EST Export BlackBerry smartphone user information to a file · BlackBerry® Enterprise Server versions 4.0 to 5.0 · IBM® Lotus® Domino® · Novell® GroupWise® · Microsoft® Exchange BlackBerry Enterprise Server version 4.0 1) Open the BlackBerry... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB11477&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB11477 Mon, 23 Nov 2009 00:00:00 EST Configure a remote SQL Server hosting the BlackBerry Configuration Database to authenticate services running as the Local System account · BlackBerry® Enterprise Server software version 4.0 and later for IBM® Lotus® Domino® · Microsoft® SQL... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB12096&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB12096 Mon, 18 Jan 2010 00:00:00 EST The IBM Lotus Domino console or BlackBerry Messaging Agent log has Structured Query Language login errors and the BlackBerry Messaging Agent/"bes task" won't start · BlackBerry® Enterprise Server · Microsoft® SQL Server® · IBM® Lotus®... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19725&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19725 Wed, 18 Nov 2009 00:00:00 EST How to remotely wipe an installed microSD media card in a BlackBerry smartphone · BlackBerry® smartphones · BlackBerry® Enterprise Server · SDR197438 Remotely wiping an installed microSD media card in a BlackBerry smartphone. An installed... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB17776&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB17776 Wed, 18 Nov 2009 00:00:00 EST BlackBerry smartphone is activated without notice when connected to BlackBerry Web Desktop Manager 5.0 · BlackBerry® Enterprise Server version 5.0 · BlackBerry® Web Desktop Manager · SDR 334752 When a user who does not have an active... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB18410&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB18410 Tue, 17 Nov 2009 00:00:00 EST Server Routing Protocol status shows as disconnected in the BlackBerry Administration Service due to leading or trailing whitespace in the Server Routing Protocol information · BlackBerry® Enterprise Server version 5.0 for IBM® Lotus®... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19529&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19529 Tue, 17 Nov 2009 00:00:00 EST Configure the BlackBerry Messaging Agent to authenticate with Microsoft SQL Authentication credentials · BlackBerry® Enterprise Server for IBM® Lotus® Domino® version 4.x When the BlackBerry Enterprise Server is configured to connect to the... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB04260&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB04260 Tue, 17 Nov 2009 00:00:00 EST Troubleshooting wireless email reconciliation for BlackBerry Enterprise Server · BlackBerry® Device Software version 4.0 to 4.7 · BlackBerry® Enterprise Server version 4.0 to 5.0 for Microsoft® Exchange · BlackBerry® Enterprise... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB10939&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB10939 Tue, 17 Nov 2009 00:00:00 EST Error when trying to deploy multiple instances of the IBM Lotus Sametime application · BlackBerry® Enterprise Server version 4.1 · IBM® Lotus® Sametime® version 1.2, 2.1, and 2.2 When setting up a software configuration, if multiple... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB17588&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB17588 Tue, 17 Nov 2009 00:00:00 EST The BlackBerry Mailstore service is unable to access the Domino directory · BlackBerry® Enterprise Server version 5.0 for IBM® Lotus® Domino® · SDR366662 · SDR369878 The administrator is unable to refresh the user list from the company... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19092&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19092 Mon, 16 Nov 2009 00:00:00 EST Procedure on BlackBerry Enterprise Server when upgrading IBM Lotus Domino Server · BlackBerry® Enterprise Server for IBM® Lotus® Domino® When the IBM Lotus Domino Server is upgraded, the BlackBerry Enterprise Server does not need to be... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB12289&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB12289 Mon, 16 Nov 2009 00:00:00 EST Relative Path fields for PIM Sync are blank when one or more BlackBerry smartphone users are moved to a Group in BlackBerry Manager · BlackBerry® Enterprise Server software version 4.1 Service Pack 4 to Service Pack 6 for IBM® Lotus®... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB16033&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB16033 Mon, 16 Nov 2009 00:00:00 EST Unable to create a new BlackBerry smartphone user on a BlackBerry Enterprise Server version 5.0 for IBM Lotus Domino · BlackBerry® Enterprise Server version 5.0 for IBM® Lotus® Domino®  When performing a specific search in trying to create... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19648&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19648 Mon, 16 Nov 2009 00:00:00 EST Assertion failed: Deleted Memory handle which we did not allocate · BlackBerry® Enterprise Server version 5.0 · BlackBerry® Enterprise Server 4.1.6 Service Pack 6 · SDR360739 The BlackBerry Alert log has the following log lines:- [30000]... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19692&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19692 Mon, 16 Nov 2009 00:00:00 EST Configure PIM Synchronization Settings on a BlackBerry Enterprise Server for IBM Lotus Domino · BlackBerry® Enterprise Server software version 4.0 · IBM® Lotus® Domino® The MemoPad and Address Book applications can be synchronized... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB04323&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB04323 Mon, 16 Nov 2009 00:00:00 EST How to troubleshoot activation issues with BlackBerry Enterprise Server for IBM Lotus Domino environment · BlackBerry® Enterprise Server version 4.0 to 5.0 for IBM® Lotus® Domino® · BlackBerry® smartphone When a BlackBerry smartphone user... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB10384&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB10384 Mon, 16 Nov 2009 00:00:00 EST Microsoft SQL Server account requirements to add users to BlackBerry Manager · BlackBerry® Enterprise Server version 4.1 to 5.0 · Microsoft® SQL Server® 2000 and 2005 BlackBerry Enterprise Server administrators want to provide limited... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB18163&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB18163 Mon, 16 Nov 2009 00:00:00 EST Dispatcher, Synchronization, and Policy services will not start · BlackBerry® Enterprise Server for IBM® Lotus® Domino® version 4.0  and 4.1 · BlackBerry® Enterprise Server for Microsoft® Exchange version 4.0 and 4.1 ·   The Dispatcher,... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB10661&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB10661 Mon, 16 Nov 2009 00:00:00 EST New Native Notes Encryption features in BlackBerry Enterprise Server 5.0 · BlackBerry® Enterprise Server 5.0 for IBM® Lotus® Domino® By default, when using BlackBerry Enterprise Server version 4.1 or later for IBM Lotus Domino in an... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB18097&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB18097 Mon, 16 Nov 2009 00:00:00 EST Email deleted on BlackBerry Smartphone does not delete in IBM Lotus Notes · BlackBerry® Enterprise Server version 4.0 - 4.1 · IBM® Lotus® Domino® 6.5.1 - 8.5 Wireless email reconciliation does not occur for a BlackBerry device user.... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB10268&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB10268 Mon, 16 Nov 2009 00:00:00 EST APB messages generated and "File cannot be created 0x0108" reported in MAGT Log. · BlackBerry® Enterprise Server for IBM® Lotus® Domino® · IBM Lotus Domino Server v6.5.6 Fix Pack 2 and Prior During the MIME to CD Conversion of certain... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB15944&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB15944 Mon, 16 Nov 2009 00:00:00 EST Unable to change Folder Redirection settings from BlackBerry Manager · BlackBerry® Enterprise Server version 4.1 SP2, SP3, and SP4 for IBM® Lotus® Domino®  · BlackBerry smartphones · SDR87708 · SDR130230  The administrator is unable to turn... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB10621&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB10621 Fri, 13 Nov 2009 00:00:00 EST Event ID (10394): Call to NIFFindByName failed (Entry not found in index 0x0404) · BlackBerry® Enterprise Server software version 4.1 for IBM® Lotus® Domino® The following error message is displayed in the BlackBerry® Enterprise Server MAGT... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB10727&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB10727 Fri, 13 Nov 2009 00:00:00 EST Duplicate messages received on BlackBerry smartphone IBM® Lotus® Domino® version 8.0 SP1 BlackBerry® Enterprise Server version 4.1 SP5 SDR 200037 BlackBerry smartphone users receive duplicate messages on their BlackBerry smartphones. The... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB15953&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB15953 Thu, 12 Nov 2009 00:00:00 EST How to enable wireless contact list and memo list synchronization in an IBM Lotus Domino environment · BlackBerry® Enterprise Server version 4.0 to 5.0 for IBM® Lotus® Domino® · BlackBerry smartphone · BlackBerry® Device Software version... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB04521&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB04521 Thu, 12 Nov 2009 00:00:00 EST Sending an email message to a BlackBerry smartphone in an IBM Lotus Domino environment · BlackBerry® Enterprise Server for IBM® Lotus® Domino® The Domino mail files, domino tasks and BlackBerry Server components work together to provide a... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19377&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19377 Wed, 11 Nov 2009 00:00:00 EST BlackBerry smartphone users are not functional after restarting the BlackBerry Enterprise Server · BlackBerry® Enterprise Server version 4.1 for IBM® Lotus® Domino® · SDR277847 After starting the BlackBerry Enterprise Server, the BlackBerry... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB17173&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB17173 Wed, 11 Nov 2009 00:00:00 EST Configure BlackBerry Enterprise Server proxy settings using Proxy Auto Configuration (PAC) script · BlackBerry® Enterprise Server version 4.0 to 4.1 for Microsoft® Exchange · BlackBerry® Enterprise Server version 4.0 to 4.1 for IBM® Lotus®... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB10880&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB10880 Wed, 11 Nov 2009 00:00:00 EST How to open the server copy of the address book on Lotus Domino Server · BlackBerry® Enterprise Server for IBM® Lotus® Domino® The following steps will explain how to open the IBM Lotus Domino server copy of a user's address book. 1.  Open... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19226&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19226 Mon, 09 Nov 2009 00:00:00 EST Calendar entries are not updated consistently on the BlackBerry smartphone · BlackBerry® Enterprise Server version 4.1 and 5.0 for IBM® Lotus® Domino® · Issue Number: 252022 If existing or new calendar entry has updates/notifications (such... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19401&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19401 Mon, 09 Nov 2009 00:00:00 EST