http://www.blackberry.com/btsc Latest published articles from the BlackBerry Technical Solution Center en-us 60 Sun, 22 Nov 2009 02:46:17 EST · BlackBerry® Enterprise Server · BlackBerry® Device Software version 4.1.0.344 to 4.1.0.385 (excluding version 4.1.0.347) and 4.2.0.74 and later This update replaces the update from KB19415. If... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19980&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19980 Fri, 20 Nov 2009 00:00:00 EST · BlackBerry® 8520 smartphone · BlackBerry Device Software 4.6.1.272 · Issue Number: 456721 The available fields for contacts on the... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB20190&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB20190 Fri, 20 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 5.0 for IBM® Lotus® Domino® · BlackBerry® Enterprise Server version 5.0 for Microsoft®... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19920&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19920 Wed, 18 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server for Microsoft® Exchange version 4.1 · SDR208639 The following log lines are printed in the BlackBerry... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB18525&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB18525 Wed, 18 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server · Microsoft® SQL Server® · IBM® Lotus®... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19725&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19725 Wed, 18 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server software version 4.0 and later for IBM® Lotus® Domino® · Microsoft® SQL... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB12096&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB12096 Wed, 18 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server software version 4.0 and later for Novell® GroupWise® · SDR48170 After installing the BlackBerry Enterprise Server and attempting to add the first BlackBerry... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB03557&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB03557 Wed, 18 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Transporter version 5.0 · SDR338275 When migrating a BlackBerry® smartphone user, if the wireless... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB18283&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB18283 Wed, 18 Nov 2009 00:00:00 EST · BlackBerry® smartphones · BlackBerry® Enterprise Server · SDR197438 Remotely wiping an installed microSD media card in a BlackBerry smartphone. An installed... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB17776&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB17776 Wed, 18 Nov 2009 00:00:00 EST · BlackBerry® Device Software version 4.0 to 4.7 · BlackBerry® Enterprise Server version 4.0 to 5.0 for Microsoft® Exchange · BlackBerry® Enterprise... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB10939&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB10939 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 4.1 · IBM® Lotus® Sametime® version 1.2, 2.1, and 2.2 When setting up a software configuration, if multiple... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB17588&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB17588 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 5.0 for IBM® Lotus®... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19529&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19529 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server versions 4.0 to 5.0 for Microsoft® Exchange · BlackBerry® Enterprise Server versions 4.0 to 4.1 for Novell® GroupWise® · BlackBerry smartphones... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB10373&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB10373 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 5.0 · BlackBerry® Web Desktop Manager · SDR 334752 When a user who does not have an active... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB18410&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB18410 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 5.0.0 · SDR251193 · SDR347538 · ISN449254 In BlackBerry Enterprise Server version 5.0.0,... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19436&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19436 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server for Microsoft® Exchange · BlackBerry® Professional Software for Microsoft® Exchange When the BlackBerry Dispatcher, BlackBerry... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB00075&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB00075 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 5.0 After a BlackBerry Enterprise Server instance has been removed from the domain and the... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19096&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19096 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server for IBM® Lotus® Domino® version 4.x When the BlackBerry Enterprise Server is configured to connect to the... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB04260&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB04260 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 4.1 SP1 to 5.0 · BlackBerry Collaboration Service · BlackBerry® Mobile Data System (BlackBerry MDS) Connection Service · SDR88315 · SDR87472... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB05338&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB05338 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 5.0 for Microsoft® Exchange · BlackBerry® Enterprise Server Resource Kit version 5.0 for Microsoft® Exchange · SDR362999 When trying... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB18745&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB18745 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 5.0 for Microsoft® Exchange · BlackBerry® 8800 Series When the BlackBerry Administration Service is... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB18402&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB18402 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server · BlackBerry smartphone BlackBerry smartphone user information is not displayed when attempting to view it within the BlackBerry... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB18851&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB18851 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Web Desktop Manager version 1.0 and version 1.0.1 · BlackBerry® Enterprise Server   When using application loader within BlackBerry Web Desktop Manager,... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB15082&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB15082 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 5.0 for Microsoft® Exchange · Windows Server® 2008 After installing the Desktop Experience on... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19467&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19467 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 4.1 and 5.0 BlackBerry smartphone personal identification number (PIN) messages and Short Message Service... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB05024&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB05024 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 4.1 · BlackBerry smartphone When an IT policy with Disable BlackBerry Maps is set to True, the user... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB17632&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB17632 Tue, 17 Nov 2009 00:00:00 EST BlackBerry® Enterprise Server Versions 4.1 to 5.0 for Microsoft® Exchange When installing a Maintenance Release (MR) on BlackBerry Enterprise Server... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19129&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19129 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Desktop Manager · BlackBerry smartphone · BlackBerry® Enterprise Server   After switching from Desktop... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB18940&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB18940 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server 4.1.6 MR 3 for Microsoft® Exchange · Microsoft® Exchange 2003 SP2 · Windows® 2003 SP2 BlackBerry Enterprise Server users are displayed as an alias on... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB17317&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB17317 Tue, 17 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 4.0 · Microsoft® SQL Server® 2000 and Desktop Engine (MSDE) · Windows® 2000 and 2003 When you migrate... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB04124&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB04124 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server software version 4.0 to 5.0 When attempting to browse using the BlackBerry® Browser on the BlackBerry smartphone, the following error message appears: 400 Bad Request The BlackBerry®... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB13784&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB13784 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 5.0 · Microsoft Windows Server 2003 · Microsoft Windows Server 2008 With BlackBerry Enterprise Server software version 5.0.0,... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB18474&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB18474 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server for Microsoft® Exchange version 5.0 · Windows Server® 2008 After an installation of BlackBerry Enterprise... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19142&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19142 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 5.0 · Issue Number 369148 After installing the BlackBerry Enterprise Server software, the BlackBerry Dispatcher... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19816&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19816 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 4.1 to 5.0 · Microsoft® SQL Server® 2000 and 2005 BlackBerry Enterprise Server administrators want to provide limited... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB18163&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB18163 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry Enterprise Server® version 4.1 · BlackBerry® Client for IBM® Lotus® Sametime® · BlackBerry® Client for use with Microsoft® Office Live Communications... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB04977&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB04977 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 4.1 SP6 MR7 · SDR174343 When trying to apply Maintenance Release 7 for BlackBerry Enterprise Server version... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19336&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19336 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server for Microsoft® Exchange · BlackBerry® Professional Software for Microsoft® Exchange · Microsoft® SQL Server® The following permissions... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB02276&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB02276 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server for Microsoft® Exchange · BlackBerry® Enterprise Server for Novell® GroupWise® · BlackBerry smartphone... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB11172&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB11172 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB18779&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB18779 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 5.0 for IBM® Lotus® Domino®  When performing a specific search in trying to create... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19648&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19648 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 4.0 or higher - BlackBerry Smartphones cannot open attachments - BlackBerry smarthones display "Attachment Server is... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB12679&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB12679 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 4.1 for Microsoft® Exchange To remove a BlackBerry smartphone user from a static mailbox... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19297&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19297 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 4.0 to 5.0 · BlackBerry smartphone When the BlackBerry smartphone user... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB03956&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB03956 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server versions 4.0 and 4.1 · Microsoft® SQL Server® 2005 and 2000 · Microsoft® SQL Server® 2005 Express · Microsoft SQL Server Desktop... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB10278&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB10278 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 4.0 SP7, 4.1 SP4 to 4.1 SP6, 5.0 ·... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19551&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19551 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 5.0 for IBM® Lotus® Domino® · Issue Number 370522 A BlackBerry smartphone user files email messages into folders... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19189&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19189 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server for Microsoft® Exchange · BlackBerry® Professional Software Although the BlackBerry... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB00798&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB00798 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 4.1 SP3 to SP6 for Novell® GroupWise® · BlackBerry smartphone · SDR128963 Contact deletions made in... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB18066&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB18066 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server Express · BlackBerry® Enterprise Server - Small Business Edition · Microsoft®... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB12314&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB12314 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Device Software 4.5, 4.6 or 4.7 · BlackBerry® Enterprise Server version 4.1 SP 6  for Microsoft® Exchange · Microsoft® Exchange... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB16464&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB16464 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 4.1 for Microsoft® Exchange · BlackBerry smartphone When attempting to open an HTML message which has an... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB18310&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB18310 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enteprise Server Resource Kit · BlackBerry® Enterprise Server User Administration... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB15376&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB15376 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server  version 4.1 · SDR167355 If the Activation Password Timeout value is allowed to... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB15249&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB15249 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server software version 4.0 · IBM® Lotus® Domino® The MemoPad and Address Book applications can be synchronized... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB04323&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB04323 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server for IBM® Lotus® Domino® version 4.0  and 4.1 · BlackBerry® Enterprise Server for Microsoft® Exchange version 4.0 and 4.1 ·   The Dispatcher,... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB10661&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB10661 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 5.0 for Microsoft® Exchange · Microsoft® Outlook® Public folder synchronization can be enabled in the... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19111&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19111 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 4.0 - 4.1 · IBM® Lotus® Domino® 6.5.1 - 8.5 Wireless email reconciliation does not occur for a BlackBerry device user.... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB10268&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB10268 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server for Microsoft® Exchange · SDR157040 The wireless calendar is not automatically enabled when a BlackBerry smartphone with... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB14983&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB14983 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 4.0 to 4.1 for Microsoft® Exchange · BlackBerry® Enterprise Server version 4.0 to 4.1 for IBM® Lotus® Domino® ·... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB12073&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB12073 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 4.1 for Microsoft® Exchange This is a role based administration issue. During the first launch of the Microsoft... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB11210&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB11210 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 2.1 to 5.0 for Microsoft® Exchange Warning: The following procedure requires modifying the computer registry.  This can cause substantial... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB10285&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB10285 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server software version 4.0 · BlackBerry® Mobile Data Service · SDR79156 The following entries are displayed in the MDAT log indicating that the receiving queue is reaching... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB14632&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB14632 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 4.1 SP2 to 4.1 SP6 for Novell® GroupWise® · SOAP... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB18245&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB18245 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterpirse Server version 5.0 for IBM® Lotus® Domino® · IBM Lotus Domino version 8.0 and 8.0.2 In a IBM Lotus Domino version 8.0.0 to... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB18171&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB18171 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server software version 4.1 Service Pack 2 (4.1.2) ·... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB15581&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB15581 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 4.1 for Microsoft® Exchange Email messages are received on the BlackBerry smartphone, but they do not... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB13863&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB13863 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 4.0 to 5.0 for Microsoft® Exchange · BlackBerry smartphone · Microsoft® Exchange 2000 to 2007 The... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB04485&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB04485 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server BlackBerry Manager can be installed on a Citrix® server for administration purposes.  Only one BlackBerry Manager may be installed on the Citrix... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB13226&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB13226 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 5.0 · BlackBerry® Enterprise Server 4.1.6 Service Pack 6 · SDR360739 The BlackBerry Alert log has the following log lines:- [30000]... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19692&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19692 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 4.1 SP5 to 5.0 · BlackBerry® Device Software version 4.5 to 4.7 In BlackBerry Enterprise... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB15003&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB15003 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server · BlackBerry® Mobile Data Stystem (BlackBerry MDS) Connection Service · SDR38462 When setting the BlackBerry Enterprise Server logs to auto delete after a set number of days, the MDS... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB17667&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB17667 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server software version 4.1 Service Pack 4 to Service Pack 6 for IBM® Lotus®... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB16033&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB16033 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server for IBM® Lotus® Domino® When the IBM Lotus Domino Server is upgraded, the BlackBerry Enterprise Server does not need to be... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB12289&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB12289 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 3.6 to 5.0 for Microsoft® Exchange · Microsoft® Outlook® Installing Microsoft Outlook on the same computer as... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB10493&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB10493 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enteprise Server version 5.0 · SDR296184 Configuration settings for attachment conversion in BlackBerry Enterprise Server software version... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB17499&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB17499 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 5.0 for IBM® Lotus® Domino® · SDR366662 · SDR369878 The administrator is unable to refresh the user list from the company... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19092&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19092 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® smartphone · BlackBerry® Enterprise Server BlackBerry smartphone users are unable to receive email but are able to send email from an address associated with a BlackBerry... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19382&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19382 Mon, 16 Nov 2009 00:00:00 EST . BlackBerry® Enterprise Server . Draft State... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19849&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB19849 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server software version 4.1 Service Pack 4 (4.1.4) for Microsoft® Exchange · SDR150139 When... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB14990&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB14990 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB18396&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB18396 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 4.1 SP5 to 5.0 MR2 · BlackBerry® Device Software 4.5 to 4.7 · BlackBerry smartphones The following requirements must be met... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB15626&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB15626 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server · BlackBerry® Desktop Software · BlackBerry smartphones Wireless calendar synchronization does not work correctly. This issue can be caused by one of... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB01343&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB01343 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server for IBM® Lotus® Domino® · IBM Lotus Domino Server v6.5.6 Fix Pack 2 and Prior During the MIME to CD Conversion of certain... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB15944&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB15944 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server Resource Kit version 5.0 MR2 The BlackBerry User Administration Service can be used to export a list of all IT... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB17422&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB17422 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 4.0 to 5.0 for IBM® Lotus® Domino® · BlackBerry® smartphone When a BlackBerry smartphone user... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB10384&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB10384 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 2.0 to 5.0 for Microsoft® Exchange · BlackBerry smartphones To run the handheldcleanup.exe tool, complete the following... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB00140&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB00140 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server · BlackBerry smartphones When sending a message from a BlackBerry smartphone the line "Sent from my BlackBerry... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB18065&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB18065 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server 5.0 for IBM® Lotus® Domino® By default, when using BlackBerry Enterprise Server version 4.1 or later for IBM Lotus Domino in an... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB18097&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB18097 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server · BlackBerry® Internet Service · BlackBerry smartphone You do not have the option to reply to or forward an email message on your BlackBerry smartphone. This issue... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB02272&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB02272 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server · BlackBerry smartphones · SDR101354 While performing the enterprise activation process on your BlackBerry smartphone,... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB10009&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB10009 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server versions 4.0, 4.1 and 5.0 · BlackBerry smartphones You can send the Erase Data and Disable Handheld command to a BlackBerry smartphone over the wireless network... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB04529&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB04529 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 4.1 SP2 for Novell® GroupWise® · SDR115343 The Address Book is not synchronized after the BlackBerry smartphone is... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB11823&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB11823 Fri, 13 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 4.1 · Novell® GroupWise® If the BlackBerry Enterprise Server is restarted, or BlackBerry Enterprise Server services are restarted or stop... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB11273&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB11273 Fri, 13 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server software version 4.1 for IBM® Lotus® Domino® The following error message is displayed in the BlackBerry® Enterprise Server MAGT... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB10727&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB10727 Fri, 13 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 4.1 SP3 and later · BlackBerry® Device Software version 4.1.0.344 to 4.1.0.385 (excluding version 4.1.0.347) and 4.2 and later As a result of the cancellation of Daylight... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19415&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19415 Fri, 13 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 4.1 SP2, SP3, and SP4 for IBM® Lotus® Domino®  · BlackBerry smartphones · SDR87708 · SDR130230  The administrator is unable to turn... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB10621&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB10621 Fri, 13 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 5.0 · Issue ID: 430214 · Issue ID: 430224 · Issue ID: 430269 BlackBerry smartphone users... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB20128&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB20128 Fri, 13 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 5.0 · BlackBerry® Device Software version 4.2.2 and earlier · SDR328790 When assigning an unlisted application control... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB18149&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB18149 Fri, 13 Nov 2009 00:00:00 EST · BlackBerry® Enterprise Server version 5.0 · SDR312881 While trying to authenticate to... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB17949&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB17949 Thu, 12 Nov 2009 00:00:00 EST