http://www.blackberry.com/btsc Latest published articles from the BlackBerry Technical Solution Center en-us 60 Sun, 22 Nov 2009 23:55:04 EST · BlackBerry® Messenger · BlackBerry® Device Software versions 4.0 to 4.5 BlackBerry Messenger version 2.0 To add a contact to the BlackBerry Messenger Contacts list, complete the... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB04663&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB04663 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry® Messenger version 5.0 The following is a subset of new or updated features found in BlackBerry Messenger version 5.0. For more information on the features of BlackBerry... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19738&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19738 Mon, 16 Nov 2009 00:00:00 EST · BlackBerry smartphone · BlackBerry Instant Messaging for IBM® Lotus® Sametime® version 2.5 What BlackBerry® Device software versions support BlackBerry Instant... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB20121&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB20121 Fri, 13 Nov 2009 00:00:00 EST · BlackBerry® Messenger · BlackBerry smartphones If not already installed on the BlackBerry smartphone at time of purchase, the BlackBerry® Messenger service must... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB12559&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB12559 Wed, 11 Nov 2009 00:00:00 EST · BlackBerry® Smartphone 8100 Pearl · BlackBerry Messenger 4.2 · BlackBerry Device Software 4.0 - 4.7 The BlackBerry smartphone user cannot receive instant messages using BlackBerry... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB10038&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB10038 Mon, 09 Nov 2009 00:00:00 EST · BlackBerry® Messenger 5.0 When restoring your contact list in BlackBerry Messenger 5.0, you will receive a confirmation email. This email is used to validate the email... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19664&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19664 Tue, 03 Nov 2009 00:00:00 EST · BlackBerry® Desktop Manager · BlackBerry® Device Software version 4.0 to 4.7 · BlackBerry® Messenger version 2.0 to 5.0 · BlackBerry smartphone The BlackBerry... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB10151&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB10151 Mon, 26 Oct 2009 00:00:00 EDT · BlackBerry® Messenger 5.0 · Issue Number: 368508 When viewing your contact list and/or a contact profile, avatars are not displayed for contacts that have uploaded one to... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19815&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19815 Mon, 19 Oct 2009 00:00:00 EDT · BlackBerry® Messenger 5.0 When installing BlackBerry Messenger 5.0, installation competes successfully, but no BlackBerry Messenger icon can be found. No error message... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19843&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19843 Thu, 15 Oct 2009 00:00:00 EDT Navigating groups within BlackBerry Messenger 5.0 · BlackBerry® Messenger 5.0 BlackBerry smartphone users can navigate the BlackBerry Groups within BlackBerry Messenger 5.0 by using the following features. Group Activities:   Activity... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19663&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19663 Wed, 07 Oct 2009 00:00:00 EDT · BlackBerry Messenger If you receive an invitation to a BlackBerry Group in your message list you may notice that the link to join the group may not be selectable or... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19694&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19694 Wed, 07 Oct 2009 00:00:00 EDT · BlackBerry® Messenger version 5.0 If you are backing up your BlackBerry Messenger version 5.0 data locally or remotely and... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19660&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19660 Wed, 07 Oct 2009 00:00:00 EDT · BlackBerry® Messenger 5.0 When using adding contacts to the BlackBerry Messenger 5.0 contact list or to a group in BlackBerry Messenger 5.0, it is possible to add them... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19661&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19661 Wed, 07 Oct 2009 00:00:00 EDT · BlackBerry Messenger When a BlackBerry Messenger version 5.0 user starts a conference, any other... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19695&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19695 Wed, 07 Oct 2009 00:00:00 EDT · BlackBerry® Messenger 5.0 When rejoining a BlackBerry group in BlackBerry Messenger 5.0, the following message might be... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19794&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19794 Wed, 07 Oct 2009 00:00:00 EDT · BlackBerry® Messenger · BlackBerry® Device Software versions 4.0 and 4.1 · BlackBerry smartphones Messages sent to a contact in BlackBerry Messenger have a status of delivered (D),... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB13676&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB13676 Wed, 07 Oct 2009 00:00:00 EDT · BlackBerry® Messenger 5.0   The following is a list of indicators found within BlackBerry groups in BlackBerry Messenger 5.0 Indicator Description The message is pending delivery... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19793&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19793 Wed, 07 Oct 2009 00:00:00 EDT · BlackBerry® Messenger 5.0 With the new BlackBerry Messenger 5.0, SMS messages are integrated allowing you to receive them in the new interface, and extend features some of the... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19732&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19732 Wed, 07 Oct 2009 00:00:00 EDT Integrating BlackBerry Messenger 5.0 with SMS conversations · BlackBerry® Messenger 5.0 BlackBerry Messenger 5.0 is able to provide users with a standard interface for sending and receiving SMS messages. When using BlackBerry Messenger 5.0,... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19662&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19662 Wed, 07 Oct 2009 00:00:00 EDT · BlackBerry Messenger BlackBerry Messenger version 5.0 has several new features that will only be visible to other users of BlackBerry... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19699&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19699 Wed, 07 Oct 2009 00:00:00 EDT · BlackBerry® Desktop Manager · BlackBerry® Messenger · BlackBerry smartphones The BlackBerry smartphone user is unable to start BlackBerry Messenger on a BlackBerry... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB12294&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB12294 Fri, 02 Oct 2009 00:00:00 EDT · BlackBerry® Messenger · BlackBerry smartphones When a BlackBerry smartphone user adds a new contact in BlackBerry Messenger, the BlackBerry smartphone holds the request in a... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB12319&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB12319 Tue, 22 Sep 2009 00:00:00 EDT · BlackBerry® Messenger · BlackBerry® Pearl™ 8100 smartphone Even though you decline or remove an add... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB11161&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB11161 Fri, 04 Sep 2009 00:00:00 EDT · BlackBerry® Enterprise Server version 4.1 · BlackBerry® Client for use with Microsoft® Live Communications Server · BlackBerry smartphone To install and distribute... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB15690&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB15690 Fri, 04 Sep 2009 00:00:00 EDT · BlackBerry® Enterprise Server version 4.1 for Microsoft® Exchange · BlackBerry® Client for use with Microsoft® Office Live Communications Server 2005 · BlackBerry® Client... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB04939&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB04939 Mon, 27 Jul 2009 00:00:00 EDT · BlackBerry® Messenger 4.5 When sending an audio file using BlackBerry Messenger, the following message appears: The file you selected is too large. Please select a file smaller than 15Kb... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB16186&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB16186 Mon, 27 Jul 2009 00:00:00 EDT · BlackBerry® Internet Service · BlackBerry® Messenger · Gmail® integrated email account **Please note that Gmail is known as Google Mail™ in some... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB15837&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB15837 Fri, 08 May 2009 00:00:00 EDT · BlackBerry® Messenger · BlackBerry smartphones Within a BlackBerry Messenger conversation, the following status indicators display: · D - indicates that the message has been... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB16296&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB16296 Wed, 15 Apr 2009 00:00:00 EDT · BlackBerry® Messenger · BlackBerry smartphones When the BlackBerry smartphone user adds a contact to BlackBerry Messenger using a personal identification number (PIN), the... http://www.blackberry.com/btsc/dynamickc.do?externalId=KB12362&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB12362 Wed, 21 Jan 2009 00:00:00 EST