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<title>BlackBerry Technical Solution Center - BlackBerry® Desktop Software Version 4.2</title>
<link>http://www.blackberry.com/btsc</link>
<description>Latest published articles from the BlackBerry Technical Solution Center </description>
<language>en-us</language>
<ttl>60</ttl>
<pubDate>Mon, 23 Nov 2009 04:30:30 EST</pubDate>
<item>
<title>
   BlackBerry Desktop Manager abruptly closes when opened from Windows Vista
  </title>
<description>&amp;middot; BlackBerry&amp;reg; Desktop Manager 4.2 &amp;middot; Windows Vista&amp;trade; Warning: The following procedure involves modifying the computer registry. This can cause substantial damage to the...</description>
<link>
        http://www.blackberry.com/btsc/dynamickc.do?externalId=KB13194&amp;sliceID=1&amp;command=show&amp;forward=nonthreadedKC&amp;kcId=KB13194</link>
<pubDate>Mon, 16 Nov 2009 00:00:00 EST</pubDate>
</item>
<item>
<title>
   HTML options disabled on the BlackBerry smartphone automatically by BlackBerry Desktop Manager
  </title>
<description>&amp;middot; BlackBerry&amp;reg; Desktop Manager 4.2 &amp;middot; BlackBerry&amp;reg; Device Software 4.5 to 4.7 After connecting a HTML-capable BlackBerry smartphone to BlackBerry...</description>
<link>
        http://www.blackberry.com/btsc/dynamickc.do?externalId=KB18723&amp;sliceID=1&amp;command=show&amp;forward=nonthreadedKC&amp;kcId=KB18723</link>
<pubDate>Mon, 16 Nov 2009 00:00:00 EST</pubDate>
</item>
<item>
<title>
   Runtime Error! "C:\program Files\Roxio\Media Manager 9\Mediamanager9.exe"
  </title>
<description>&amp;middot; BlackBerry&amp;reg; Desktop Manager version 4.2.2 &amp;middot; Windows&amp;reg; XP The following error message&amp;nbsp;appears in BlackBerry Desktop Manager when you open the&amp;nbsp;Media Manager: Run Time...</description>
<link>
        http://www.blackberry.com/btsc/dynamickc.do?externalId=KB13916&amp;sliceID=1&amp;command=show&amp;forward=nonthreadedKC&amp;kcId=KB13916</link>
<pubDate>Wed, 11 Nov 2009 00:00:00 EST</pubDate>
</item>
<item>
<title>
   BlackBerry Desktop Manager continuously prompting for a MAPI profile when first started after computer restart or login
  </title>
<description>&amp;middot; BlackBerry Desktop Software &amp;middot; BlackBerry smartphones When BlackBerry&amp;reg; Desktop Manager is started after either...</description>
<link>
        http://www.blackberry.com/btsc/dynamickc.do?externalId=KB12658&amp;sliceID=1&amp;command=show&amp;forward=nonthreadedKC&amp;kcId=KB12658</link>
<pubDate>Mon, 09 Nov 2009 00:00:00 EST</pubDate>
</item>
<item>
<title>
   Unable to detect a BlackBerry smartphone when using the Switch Device Wizard
  </title>
<description>&amp;middot; BlackBerry&amp;reg;&amp;nbsp;Desktop Manager 4.2 The Switch Device Wizard in the BlackBerry Desktop Manager cannot to detect the BlackBerry smartphone&amp;nbsp;you&amp;nbsp;want to switch to....</description>
<link>
        http://www.blackberry.com/btsc/dynamickc.do?externalId=KB13749&amp;sliceID=1&amp;command=show&amp;forward=nonthreadedKC&amp;kcId=KB13749</link>
<pubDate>Mon, 09 Nov 2009 00:00:00 EST</pubDate>
</item>
<item>
<title>
   Reminder notifications for calendar entries may not display on the BlackBerry smartphone
  </title>
<description>&amp;middot; BlackBerry&amp;reg; 8830 World Edition smartphone &amp;middot; BlackBerry&amp;reg; Curve&amp;trade; 8300 smartphone &amp;middot; BlackBerry&amp;reg; Desktop Manager &amp;middot; BlackBerry&amp;reg; Device Software 4.2.2 &amp;middot;...</description>
<link>
        http://www.blackberry.com/btsc/dynamickc.do?externalId=KB13420&amp;sliceID=1&amp;command=show&amp;forward=nonthreadedKC&amp;kcId=KB13420</link>
<pubDate>Mon, 09 Nov 2009 00:00:00 EST</pubDate>
</item>
<item>
<title>
   Disconnecting the BlackBerry smartphone during the Web Loader process returns a "JVM 205" error
  </title>
<description>&amp;middot; BlackBerry&amp;reg; Device Software 4.2&amp;nbsp;Service Pack 2 (4.2.2)&amp;nbsp; &amp;middot; Calendar Patch Web Loader tool &amp;middot; BlackBerry&amp;reg; 8830 World Edition smartphone &amp;middot;...</description>
<link>
        http://www.blackberry.com/btsc/dynamickc.do?externalId=KB13708&amp;sliceID=1&amp;command=show&amp;forward=nonthreadedKC&amp;kcId=KB13708</link>
<pubDate>Mon, 09 Nov 2009 00:00:00 EST</pubDate>
</item>
<item>
<title>
   BlackBerry Desktop Manager shows Disconnected after a BlackBerry device is paired with the computer via a Bluetooth connection
  </title>
<description>&amp;middot; BlackBerry&amp;reg; devices enabled&amp;nbsp;with Bluetooth&amp;reg; wireless technology &amp;middot; BlackBerry&amp;reg; Desktop Manager version 4.1 and...</description>
<link>
        http://www.blackberry.com/btsc/dynamickc.do?externalId=KB10827&amp;sliceID=1&amp;command=show&amp;forward=nonthreadedKC&amp;kcId=KB10827</link>
<pubDate>Mon, 09 Nov 2009 00:00:00 EST</pubDate>
</item>
<item>
<title>
   Enable and disable wireless organizer data synchronization
  </title>
<description>&amp;middot; BlackBerry&amp;reg; Desktop Software version 4.0&amp;nbsp;to&amp;nbsp;5.0 &amp;middot; BlackBerry&amp;reg; Device Software version&amp;nbsp;4.0&amp;nbsp;to 4.7&amp;nbsp; &amp;middot; BlackBerry&amp;reg; Enterprise Server version 4.0&amp;nbsp;to 4.1 &amp;middot; BlackBerry smartphone...</description>
<link>
        http://www.blackberry.com/btsc/dynamickc.do?externalId=KB04976&amp;sliceID=1&amp;command=show&amp;forward=nonthreadedKC&amp;kcId=KB04976</link>
<pubDate>Mon, 09 Nov 2009 00:00:00 EST</pubDate>
</item>
<item>
<title>
   BlackBerry Desktop Manager does not detect the Palm software when using the Switch Device Wizard
  </title>
<description>&amp;middot; BlackBerry&amp;reg; Desktop Software version 4.2 to 4.7 &amp;middot; Palm&amp;reg; software The BlackBerry&amp;reg; Desktop Manager does not detect the Palm software on the...</description>
<link>
        http://www.blackberry.com/btsc/dynamickc.do?externalId=KB10722&amp;sliceID=1&amp;command=show&amp;forward=nonthreadedKC&amp;kcId=KB10722</link>
<pubDate>Thu, 15 Oct 2009 00:00:00 EDT</pubDate>
</item>
<item>
<title>
   What are BlackBerry Enterprise Server requirements for .wav file attachments
  </title>
<description>&amp;middot; BlackBerry&amp;reg; Device Software 4.2 to 4.7 &amp;middot; BlackBerry&amp;reg; Enterprise Server version 4.0 SP6&amp;nbsp;to 5.0 &amp;middot; BlackBerry smartphone To send and receive .wav files, the...</description>
<link>
        http://www.blackberry.com/btsc/dynamickc.do?externalId=KB05446&amp;sliceID=1&amp;command=show&amp;forward=nonthreadedKC&amp;kcId=KB05446</link>
<pubDate>Mon, 05 Oct 2009 00:00:00 EDT</pubDate>
</item>
<item>
<title>
   How to synchronize Yahoo! organizer data with your BlackBerry smartphone
  </title>
<description>&amp;middot; BlackBerry&amp;reg; Desktop Software versions 4.2.2 to&amp;nbsp;5.0 &amp;middot; BlackBerry&amp;reg; Internet Service &amp;middot; Yahoo!&amp;reg; Mail To synchronize Yahoo! Mail address book, calendar, notepad, and...</description>
<link>
        http://www.blackberry.com/btsc/dynamickc.do?externalId=KB13031&amp;sliceID=1&amp;command=show&amp;forward=nonthreadedKC&amp;kcId=KB13031</link>
<pubDate>Fri, 02 Oct 2009 00:00:00 EDT</pubDate>
</item>
<item>
<title>
   When connecting a BlackBerry smartphone to a computer, the following message appears: "A Communication error occurred when attempting to establish connection to the device. Please reconnect the device to initiate a new connection."
  </title>
<description>&amp;middot;...</description>
<link>
        http://www.blackberry.com/btsc/dynamickc.do?externalId=KB19239&amp;sliceID=1&amp;command=show&amp;forward=nonthreadedKC&amp;kcId=KB19239</link>
<pubDate>Fri, 11 Sep 2009 00:00:00 EDT</pubDate>
</item>
<item>
<title>
   "Runtime Error R6025" encountered during the installation of BlackBerry Desktop Manager with Roxio Media Manager
  </title>
<description>&amp;middot; BlackBerry&amp;reg; Desktop Manager version 4.2.2 &amp;middot; Roxio&amp;reg; Media Manager for BlackBerry&amp;reg; smartphones The following error occurs...</description>
<link>
        http://www.blackberry.com/btsc/dynamickc.do?externalId=KB13990&amp;sliceID=1&amp;command=show&amp;forward=nonthreadedKC&amp;kcId=KB13990</link>
<pubDate>Tue, 08 Sep 2009 00:00:00 EDT</pubDate>
</item>
<item>
<title>
   How to install or remove Roxio Media Manager for BlackBerry smartphones
  </title>
<description>&amp;middot; BlackBerry&amp;reg; Desktop Software &amp;middot; Roxio&amp;reg; Media Manager for BlackBerry&amp;reg; smartphones BlackBerry Desktop Software includes the Roxio Media Manager for BlackBerry...</description>
<link>
        http://www.blackberry.com/btsc/dynamickc.do?externalId=KB12926&amp;sliceID=1&amp;command=show&amp;forward=nonthreadedKC&amp;kcId=KB12926</link>
<pubDate>Mon, 07 Sep 2009 00:00:00 EDT</pubDate>
</item>
<item>
<title>
   Error message when transferring contacts from the Palm Treo to the BlackBerry device
  </title>
<description>&amp;middot; BlackBerry&amp;reg; device &amp;middot; BlackBerry Desktop Manager 4.2 &amp;middot; Palm&amp;reg; Desktop &amp;middot; Palm Treo&amp;trade; The BlackBerry device user receives the following error message when...</description>
<link>
        http://www.blackberry.com/btsc/dynamickc.do?externalId=KB12351&amp;sliceID=1&amp;command=show&amp;forward=nonthreadedKC&amp;kcId=KB12351</link>
<pubDate>Fri, 04 Sep 2009 00:00:00 EDT</pubDate>
</item>
<item>
<title>
   Perform a wired organizer data synchronization and database backup
  </title>
<description>&amp;middot; BlackBerry&amp;reg; Desktop Software 4.0, 4.1, 4.2, 4.3&amp;nbsp; &amp;middot; BlackBerry&amp;reg;&amp;nbsp;Device Software 4.0, 4.1, 4.2, 4.3&amp;nbsp; &amp;middot; BlackBerry&amp;reg; Enterprise Server&amp;nbsp;version 4.0 for Microsoft&amp;reg; Exchange &amp;middot;...</description>
<link>
        http://www.blackberry.com/btsc/dynamickc.do?externalId=KB03315&amp;sliceID=1&amp;command=show&amp;forward=nonthreadedKC&amp;kcId=KB03315</link>
<pubDate>Sun, 30 Aug 2009 00:00:00 EDT</pubDate>
</item>
<item>
<title>
   "Error opening installation log file verify that the specified log file exist and is writable" during installation of BlackBerry Desktop Manager
  </title>
<description>&amp;middot; BlackBerry&amp;reg; Desktop Manager version 4.1 and later &amp;middot; BlackBerry smartphone &amp;middot; Windows Vista&amp;trade;...</description>
<link>
        http://www.blackberry.com/btsc/dynamickc.do?externalId=KB05261&amp;sliceID=1&amp;command=show&amp;forward=nonthreadedKC&amp;kcId=KB05261</link>
<pubDate>Wed, 08 Jul 2009 00:00:00 EDT</pubDate>
</item>
<item>
<title>
   BlackBerry smartphone does not appear in Devices view in Roxio Media Manager
  </title>
<description>The BlackBerry smartphone does not appear in the Devices view in the Roxio Media Manager application. An old version of Roxio Easy CD and DVD Creator&amp;nbsp;is installed....</description>
<link>
        http://www.blackberry.com/btsc/dynamickc.do?externalId=KB14138&amp;sliceID=2&amp;command=show&amp;forward=nonthreadedKC&amp;kcId=KB14138</link>
<pubDate>Thu, 11 Dec 2008 00:00:00 EST</pubDate>
</item>
<item>
<title>
   Installing BlackBerry Device Manager or BlackBerry USB and Modem Drivers removes BlackBerry Desktop Manager
  </title>
<description>BlackBerry&amp;reg; Desktop Manager and Roxio&amp;reg; Media Manager for BlackBerry&amp;reg; smartphones are removed if BlackBerry&amp;reg; Device Manager or the...</description>
<link>
        http://www.blackberry.com/btsc/dynamickc.do?externalId=KB13591&amp;sliceID=2&amp;command=show&amp;forward=nonthreadedKC&amp;kcId=KB13591</link>
<pubDate>Mon, 11 May 2009 00:00:00 EDT</pubDate>
</item>
<item>
<title>
   The Synchronize icon is missing from BlackBerry Desktop Manager
  </title>
<description>*Note:* The registration of the synchronize.dll file relies on the mapi32.dll file being located in the system path. The most common location for this file is in the...</description>
<link>
        http://www.blackberry.com/btsc/dynamickc.do?externalId=KB13652&amp;sliceID=1&amp;command=show&amp;forward=nonthreadedKC&amp;kcId=KB13652</link>
<pubDate>Fri, 06 Mar 2009 00:00:00 EST</pubDate>
</item>
<item>
<title>
   Unable to complete request when synchronizing with Novell GroupWise
  </title>
<description>When attempting to synchronize the BlackBerry device with Novell GroupWise, the following error is displayed: Unable to complete request. A personal information management...</description>
<link>
        http://www.blackberry.com/btsc/dynamickc.do?externalId=KB11171&amp;sliceID=2&amp;command=show&amp;forward=nonthreadedKC&amp;kcId=KB11171</link>
<pubDate>Fri, 13 Feb 2009 00:00:00 EST</pubDate>
</item>
<item>
<title>
   What is the difference between Roxio Easy Media Creator retail version and Roxio for BlackBerry media manager
  </title>
<description>BlackBerry Desktop Software 4.2.2 includes a media manager tool that is a BlackBerry-specific version of the Sonic Solutions...</description>
<link>
        http://www.blackberry.com/btsc/dynamickc.do?externalId=KB12801&amp;sliceID=2&amp;command=show&amp;forward=nonthreadedKC&amp;kcId=KB12801</link>
<pubDate>Sat, 06 Dec 2008 00:00:00 EST</pubDate>
</item>
<item>
<title>
   Preparing to Install message appears in BlackBerry Desktop Manager
  </title>
<description>When opening BlackBerry Desktop Manager, the program briefly displays the message *Preparing To Install*, and then closes automatically. The BlackBerry Desktop&amp;nbsp;Software is...</description>
<link>
        http://www.blackberry.com/btsc/dynamickc.do?externalId=KB11142&amp;sliceID=2&amp;command=show&amp;forward=nonthreadedKC&amp;kcId=KB11142</link>
<pubDate>Fri, 13 Feb 2009 00:00:00 EST</pubDate>
</item>
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