Press Release

May 22, 2000

XcelleNet Forges Technology Alliances with Key Handheld Industry Leaders

Partnerships with Microsoft Corp., Research In Motion, Symbian, Symbol Technologies and Membership in Palm Inc.'s Solution Provider Program Will Focus on Design and Development of New Standards-based Mobile Device Management Solutions

Atlanta,GA - XcelleNet, Inc., the leading provider of management solutions for the mobile enterprise, today announced strategic technology alliances and partnerships with key industry-leading mobile device and wireless communications organizations. These agreements with Microsoft, Research In Motion, Limited (RIM), Symbian and Symbol Technologies, in addition to membership in Palm, Inc.'s Solution Provider Program, are part of XcelleNet's commitment to developing new and powerful standards-based solutions for managing smart mobile devices such as laptop computers, handhelds, smartphones and interactive pagers.

XcelleNet's new Afaria™ solution (see separate release — XcelleNet's Afaria Brings Manageability to the Handheld Explosion) will address the systems management needs of the emerging smart mobile device market.

Handheld devices are used to collect and transport information that is critical to the every-day operation of the company. Keeping applications current and healthy on those devices with solutions like XcelleNet's Afaria is essential to day-to-day operations.

"As the model for doing e-business becomes ever more focused on smart mobile capabilities, XcelleNet is positioned to provide the most comprehensive array of management solutions across the broadest range of operating platforms," said Joan E. Herbig, CEO of XcelleNet. "Through collaboration with each of these outstanding organizations, XcelleNet is contributing toward a common goal in efforts to enhance mobile device management and interoperability standards for enterprises."

Today's announcements include membership in Palm, Inc.'s Solution Provider Program, Microsoft's Mobile Solutions Partner Program, Research In Motion's (RIM) Developer Alliance, the Symbian Developer Network and the Symbol Software Developer's program. These programs range in scope to include development and co-op marketing support.

"Enterprises are increasingly embracing handheld devices to extend the benefit of email and other mission critical applications to mobile users," said Mark Guibert, director of marketing at Research In Motion. "As enterprise application integration and widespread handheld deployment occur within large corporations, the usefulness of management solutions like Afaria will continue to grow."

"Handheld devices are used to collect and transport information that is critical to the every-day operation of the company," said John Muller, director, channel business development of Symbol Technologies. "Keeping applications current and healthy on those devices with solutions like XcelleNet's Afaria is essential to day-to-day operations."

XcelleNet is also establishing OEM partnerships to extend the reach of the Afaria technology into complementary market solutions. XcelleNet recently announced an OEM partnership with PUMATECH (NASDAQ: PUMA) who chose Afaria's mobile device management technology to augment its market-leading mobile synchronization solution.

"PUMATECH is excited about teaming with XcelleNet to provide a complete solution for delivering leading-edge synchronization and handheld management to a wide range of mobile devices," said Tom Hunt, vice president of marketing at PUMATECH. "Afaria reflects the tremendous synergy that exists between PUMATECH and XcelleNet, and will enable companies to maximize their investment in handheld devices such as Palm organizers, pagers, and phones. As the leading provider of the essential software infrastructure for the ubiquitous mobile Internet, PUMATECH is providing Afaria users with the ability to stay up-to-the-minute, wherever they happen to be."

XcelleNet's Afaria

XcelleNet's Afaria family of management solutions for the mobile enterprise enables IT managers to reduce the support needs and TCO for mobile and wireless devices. Based on XcelleNet's award-winning technology for the management of laptop computers, Afaria products provide critical components for the tracking, control, maintenance and application distribution IT managers rely on to fix problems before they occur. Afaria solutions support a wide-range of mobile platforms including Palm OS, PocketPC, Symbian, Symbol and RIM BlackBerry as well as Windows.

About Microsoft

Founded in 1975, Microsoft (NASDAQ: MSFT) is the worldwide leader in software, services and Internet technologies for personal and business computing. The company offers a wide range of products and services designed to empower people through great software — any time, any place and on any device.

About Symbol Technologies, Inc.

Symbol Technologies, Inc., (NYSE: SBL) winner of this year's National Medal of Technology, is a global leader in wireless and Internet-based mobile data transaction systems and services. Symbol provides its customers unique value with innovative solutions utilizing application-specific information appliances, data and voice wireless networks, and bar code and data capture scanning. Symbol and its global network of business partners provide LAN and WAN mobility solutions from the enterprise to e-commerce for industries including retail, transportation and distribution logistics, manufacturing, parcel and postal delivery, healthcare, education, and hospitality. Symbol's broad range of information appliances is in use by business and consumers from the factory, to the office, to the home. Information is available from Symbol at http://www.symbol.com/ and 1-800-722-6234.

About Research In Motion, Ltd.

Research In Motion Limited is a leading designer, manufacturer and marketer of innovative wireless solutions for the mobile communications market. Through development and integration of hardware, software and services, RIM provides solutions for seamless access to time-sensitive information including email, messaging, Internet and intranet-based applications. RIM technology also enables a broad array of third party developers and manufacturers in North America and around the world to enhance their products and services with wireless connectivity. RIM's portfolio of award-winning products includes the RIM Wireless Handheld™ product line, BlackBerry™ wireless email solution, wireless personal computer card adapters, embedded radio-modems and software development tools. Founded in 1984 and based in Waterloo, Ontario, RIM is listed on the Nasdaq Stock Market (NASDAQ: RIMM) and the Toronto Stock Exchange (TSE: RIM). Investors may contact investor_relations@rim.net. Customers may contact info@rim.net or info@blackberry.net. Web sites: http://www.rim.net and http://www.blackberry.net/.

About Symbian

Symbian owns, licenses, develops and supports leading software, user interfaces, application frameworks and development tools for wireless information devices such as communicators and smartphones. Symbian aims to promote standards for the interoperability of wireless information devices with wireless networks, content services, and messaging and enterprise wide solutions. With headquarters in London, Symbian has offices in Tokyo and Kanazawa, Japan; Ronneby, Sweden; Cambridge, UK and San Francisco Bay Area, USA. Symbian is owned by Ericsson, Matsushita, Motorola, Nokia and Psion. Symbian's Web site can be found at http://www.symbian.com/.

About XcelleNet

XcelleNet is a leading provider of management solutions for the mobile enterprise. The explosive growth of the mobile economy, and the race to implement Internet-enabled mobile applications has created a new challenge for IT: management of smart mobile devices, including laptop computers, handhelds, smartphones and interactive pagers. XcelleNet's Afaria family of solutions enables enterprises to manage these mobile devices and the business-critical applications on these devices. XcelleNet's RemoteWare™ is a world-class retail polling and management solution for remote PCs and Point of Sale devices. A pioneer in remote and mobile device management with 2,300 customers worldwide, XcelleNet serves a broad range of industries, including healthcare, insurance, retail, manufacturing and pharmaceutical. XcelleNet solutions reduce total cost of ownership, accelerate end-user productivity and enable the management of applications and content to a desired configuration from a central location.

XcelleNet and RemoteWare are trademarks of XcelleNet, Inc. Afaria is a trademark of Afaria, Inc. XcelleNet and Afaria make no claims of ownership to all of other products and company names mentioned herein which may be the trademarks or registered trademarks of their respective owners.