Press Release

January 24, 2002

unplugin Enhances BlackBerry with Enterprise Software

Now You can Access your Domino/Lotus Notes Enterprise Data

RIM's revolutionary BlackBerry device enables mobile workers to access email, scheduling, and other features, making it easier to manage and prioritize your work anywhere, anytime. The unplugin Knowledge Access Suite™ (uKAS™) compliments the BlackBerry wireless email experience by providing access to critical information within emails including file attachments, web link content, and Notes document link content. When installed securely behind the enterprise firewall, uKAS™ enables collaboration beyond email by offering mobile users access to data from the enterprise network. And the uKAS™ is Domino/Lotus Notes ready and deployed in Fortune 500 firms now!

unplugin uKAS™

The uKAS™ enhances the BlackBerry wireless email experience and provides secure wireless access to business critical information residing on the corporate network. Using the unplugin Knowledge Navigator, mobile users can rapidly navigate available enterprise data stores and use simple forms to create and submit requests for information contained within the data store. User requests are encrypted and transmitted over wireless networks. Once behind the firewall, the requests are decrypted and processed by the unplugin Knowledge Access Server. The unplugin Knowledge Access Server locates the requested information, transforms it for optimal viewing, and packages it for efficient transport over the appropriate wireless medium. BlackBerry mobile users can access data from the enterprise network including:

• Notes Address Book
• Notes Databases
• LDAP Directories
• NT File System
• SQL Databases
• SQL Stored Procedures
• Exchange Global Address List
• Exchange Public Folders

uKAS also enhances the powerful BlackBerry wireless email solution by allowing mobile users to:

• View attachments of virtually any file type
• Retrieve URL and Notes doclinks embedded in emails
• Send emails and documents to nearby fax machines for printing.

UKAS™ offers immediate return on investment by enhancing the wireless email experience for every BlackBerry user and providing immediate access to enterprise data. The uKAS™ infrastructure can scale to support thousands of users, and the XML-based Dynamic Forms and Workflow tools within uKAS™ can be used to extend enterprise applications to wireless users.

Solution Benefits

unplugin provides an innovative suite of products and services that enable enterprises to extend the reach of their systems and data to wireless devices. The unplugin Knowledge Access Server allows enterprises to extend corporate data, applications, and time sensitive information to employees, clients, and partners by providing a connection to BlackBerry devices over multiple wireless networks. The unplugin Knowledge Navigator client allows mobile users to access relevant enterprise data using wireless devices, and enables enterprise applications to push critical notifications to their mobile workforce. Benefits of the unplugin suite of products and services include:

• Instant mobile access to standard data stores without additional investment
• Secure solution including server behind corporate firewall and end-to-end encrypted requests/responses
• Simplified enterprise-wide implementation and management of wireless systems
• Rapid implementation of wireless solutions
• Immediately complete the BlackBerry email experience
• Rapid access to meaningful knowledge for wireless device user

unplugin Key features

unplugin Knowledge Navigator Client:

• Navigate lists of available data stores
• Rapidly create requests using pre-defined forms
• Tracks status of submitted requests
• Copy responses to wireless device's local data store
• Choose which attachments to view or which files to retrieve from Message client

unplugin Knowledge Access Server:

• Authenticate users
• Process user requests
• Define data stores available for mobile users
• Create and distribute request forms
• Connect to wide variety of enterprise data stores
• Execute unplugin services

BlackBerry Wireless Email Solution

BlackBerry™ is the leading wireless email solution for mobile professionals. It's the only totally integrated package that includes software, airtime and your choice of wireless handhelds to provide easy access to your email wherever you go.

Key features of:

• Advanced wireless handhelds - slim and lightweight with large screen, thumb-operated keyboard and trackwheel; embedded wireless modem (no external antenna needed), plus integrated email and organizer software.
• Single mailbox integration with corporate email systems - allows users to keep their existing email address and manage one single mailbox. Users can read, originate, forward, reply, delete or file messages using the BlackBerry handheld.
• End-to-end security - email is encrypted using Triple DES and remains encrypted at all points between the PC (or server) and wireless handheld; meets strict corporate security guidelines for company-confidential information.

BlackBerry Enterprise Server - enterprise server software provides centralized management and control with a scalable architecture.