Press Release

August 19, 2003

Onset Joins Interface Software's InterAction® Partner Program to Provide BlackBerry® Access to CRM Data

Partnership Lets Mobile Attorneys Get Quick and Easy Mobile Access to Relationship Intelligence Using METAmessage for Wireless - Legal

BOCA RATON, FL - (MARKET WIRE) - LawNet 2003 - Onset Technology, a leading developer of enterprise access software for wireless handheld devices, announced today that it has joined Interface Software's partner program. The partnership will enhance METAmessage® solutions for Research In Motion (NASDAQ: RIMM); (TSX: RIM) BlackBerry deployments -- solutions that let mobile attorneys access Interface Software's InterAction® CRM solution, spell-check outgoing messages, and use document management and time-and-billing applications practically anywhere, anytime.

"InterAction is the leader in CRM for law firms," said Drew Freeman, Onset's vice president of business development. "As Interface Software partners, we can develop the most powerful access solutions for mobile attorneys, increasing substantially both their service level and the ROI from their BlackBerry handhelds."

Interface Software is the leading provider of CRM solutions enabling professional services firms to create the Relationship Intelligence they need to generate new business and enhance client service. Its flagship product, InterAction, is a flexible and uniquely designed platform that delivers this Relationship Intelligence throughout the organization, quickly, efficiently and cost-effectively.

"Onset is well established in the legal sector and has demonstrated a strong commitment to quality and service," said Mitchell Grossbach, Interface Software's vice president of business development. "By partnering with strategic companies such as Onset, we continue to strengthen the depth and breadth of products and services available to InterAction customers."

METAmessage, used by over 150 law firms (40+ in the "AmLaw 100") and over 1000 enterprise customers, is a complete, out-of-the-box solution for BlackBerry handheld access to the enterprise. Users can interact directly with a range of enterprise data systems including document management/time-and-billing/CRM programs, enterprise applications, and internally developed databases. The user simply opens a form on the handheld and either requests information from or adds information to the data source. Users can also get documents to send, read, or print; access the Web, without opening a browser, for driving directions, flight information, Google searches, and more; and, read email attachments and Web pages and print them anywhere, including network printers.

About Onset Technology

Founded in 1997, Onset Technology is the developer of METAmessage® for Wireless -- a unique software solution that gives business users access to virtually any data on their enterprise network using just a wireless email device such as RIM's BlackBerry® handheld. The software is broadly compatible with virtually all wireless devices and servers including those from strategic partners AT&T, Ericsson, Microsoft, and RIM. For more information, visit www.onsettechnology.com

METAmessage® is a trademark of Onset Technology. InterAction® is a registered trademark of Interface Software. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties of and trademarks and registered trademarks of Research In Motion Limited.