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March 4, 2002
Xerox mDoc Software Brings New Power to BlackBerry Customers
Research In Motion, Xerox Agreement Offers Customers Solution for Wireless Document Access, Delivery
Comdex - Chicago, IL - Customers using BlackBerry Wireless Handhelds™ can now do more with their email. Xerox Corporation (NYSE: XRX) and Research In Motion Limited (Nasdaq: RIMM; TSE: RIM) have a solution that couples Xerox mDoc 3.0 software with BlackBerry™ wireless email features to give users access to documents residing on an enterprise server, including the ability to personalize email attachments such as forms and contracts. The solution also allows users to email, fax or print these documents on the go.
Xerox and RIM will demonstrate the solution at Comdex Spring in Chicago this week, showing visitors how the products bring mobile applications to the next level.
For example, sales representatives on the road can access critical documents such as contracts and invoices, personalize them with specific customer information, and then print the documents, dramatically improving their response time and strengthening customer relationships.
As part of the alliance agreement, the companies also will co-market the products in North America and Europe through integrated sales and marketing efforts.
"The combination of our BlackBerry wireless solution with Xerox's mDoc 3.0 applications enables mobile professionals to access important information and documents when and where they need it most," said Mark Guibert, vice president, brand management at Research In Motion. "This productivity solution from Xerox and RIM demonstrates the extensibility of the BlackBerry architecture for wireless enterprise applications."
The mDoc/BlackBerry solution already is successfully being used by about 200 Xerox office solutions sales specialists in North America, with more to come. For example, each specialist can use the BlackBerry handheld to access and deliver sales and marketing collaterals, as well as specific customer documents therefore improving responsiveness with customers.
"This relationship between Xerox and RIM represents Xerox's commitment to improve the technology available to the mobile workforce," said Gil Hatch, president, Office Systems Group. "Xerox's own team is already able to increase response times and boost sales productivity."
The mDoc 3.0 software is immediately available through Xerox's direct sales force. In addition to fax and printing support, mDoc 3.0's other enhancements include ability to view text of email attachments, access corporate documents from additional document repositories and utilize customizable forms.
About Xerox Corporation
Xerox Corporation makes the digital work world work better with an array of innovative document solutions, services and systems designed for offices and production-printing environments. It also offers associated supplies, software and support.
About Research In Motion
Research In Motion Limited is a leading designer, manufacturer and marketer of innovative wireless solutions for the mobile communications market. Through development and integration of hardware, software and services, RIM provides solutions for seamless access to time-sensitive information including email, messaging, Internet and intranet-based applications. RIM technology also enables a broad array of third-party developers and manufacturers around the world to enhance their products and services with wireless connectivity. RIM's portfolio of award-winning products includes the RIM Wireless Handheld™ product line, the BlackBerry™ wireless solution, embedded radio-modems and software development tools. Founded in 1984 and based in Waterloo, Ontario RIM operates offices in Canada, the United States and England. RIM is listed on the Nasdaq Stock Market (Nasdaq: RIMM) and the Toronto Stock Exchange (TSE: RIM). For more information, visit www.rim.net.
For more information on Xerox, visit www.xerox.com/news. XEROX®, The Document Company® and the digital X® are trademarks of XEROX CORPORATION.
Research In Motion, RIM and BlackBerry are trademarks of Research In Motion Limited. Research In Motion and RIM are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries.
Forward-looking statements in this news release are made pursuant to the "safe harbor" provisions of the United States Private Securities Litigation Reform Act of 1995. Investors are cautioned that such forward-looking statements involve risks and uncertainties, including, without limitation, risks relating to possible product defects and product liability, risks related to international sales and potential foreign currency exchange fluctuations, continued acceptance of RIM's products, increased levels of competition, technological changes, dependence on intellectual property rights and other risks detailed from time to time in RIM's periodic reports filed with the United States Securities and Exchange Commission and other regulatory authorities.