Press Release

December 1, 2004

SingTel offers BlackBerry Internet Service for SMEs and individuals

Waterloo, ON and Singapore - Small and medium-sized enterprises (SMEs) and retail customers can now subscribe to the BlackBerry Internet Service™ from SingTel.  The service operates on SingTel’s GPRS (General Packet Radio Service) network to deliver email to customers automatically.

For individuals and smaller businesses, BlackBerry Internet Service™ allows users to access up to ten corporate and/or personal email accounts (including Microsoft Exchange, IBM Lotus Domino and many popular ISP email accounts) from a single device.

 Mr. Paul Kitchin, SingTel’s Vice President, Consumer Marketing, said: “Email is one of the most preferred communications tools around today[1].   Increasingly, the demand is for access to email even when a user is away from his office or home PC.”

“Most SMEs here often outsource their IT functions and they might not have the space or resources to put in an additional server to integrate with their corporate email and have these pushed wirelessly to them.   BlackBerry Internet Service from SingTel is thus a safe, efficient and convenient way for them to manage their email on the go.  They need not have to worry about missing an important email from a client, and they can be kept in the loop of business developments via email at all times.”

“For individuals who love being able to access their email for personal purposes, it is also a cost-effective way of making sure they do not miss out on a message from their contacts or friends wherever they are.”

“There are many advantages to ‘always on’ wireless email access and SingTel is pleased that our SME and individual customers can now share in the growing wireless email market.”

The BlackBerry® handheld also functions as a mobile phone, a personal organizer and offers wireless Internet access capabilities.

In December 2004, SingTel will be offering its customers the new BlackBerry 7290™ handheld.   It boasts Bluetooth® support for hands-free voice communications and comes with 32MB of memory for application and data storage and an enhanced screen and keyboard.  The quad-band handheld also allows users to roam among North America, Europe and Asia Pacific*.

The BlackBerry 7290 also embraces the powerful features of the BlackBerry 7200 Series, including a compact and ergonomic handheld design, high-resolution color screen that supports over 65,000 colors, easy-to-use QWERTY keyboard, thumb-operated navigation trackwheel, excellent battery performance, plus integrated support for corporate and personal email, phone, text messaging, PIM, Internet and intranet applications.

Mr. Kitchin said: “Our customers can look forward to SingTel’s robust GPRS network and strong international roaming capabilities for support when they subscribe to our BlackBerry service.   Currently, we offer GPRS roaming to over 100 networks in more than 90 destinations worldwide.”

SingTel also offers the BlackBerry Enterprise Solution™ for corporate customers.  The take-up for the service has been very encouraging since its launch in July this year.

Corporate customers who also wish to subscribe to BlackBerry Internet Service   can approach their SingTel Corporate Account Manager or call 1800 733 7788 for more details.

Developed by Research In Motion (RIM) (Nasdaq: RIMM; TSX: RIM), BlackBerry is deployed by thousands of corporations worldwide.  The company recently announced that it has exceeded two million active wireless subscribers worldwide.

* Check with SingTel for international roaming services.

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