This edition of BlackBerry Connection™ presents you with:

  • News and Information
    • Introducing the Redesigned BlackBerry Enterprise Resource Center
    • Preview BlackBerry Enterprise Server v4.1 at Connect With The Experts
    • BlackBerry Enterprise Server v4.0 Administrator Training Now Available in Canada
    • Improving the Bottom Line - BlackBerry Success Stories
    • BlackBerry Webcasts to Help Mobilize the Enterprise
    • White Paper: Extended Connectivity for the Enterprise
  • Solution Profiles
    • DTE InHand for BlackBerry
    • Personalize Your BlackBerry Device
  • Upcoming Events
    • Mark Your Calendar for the Wireless Enterprise Symposium 2006
    • Connect With The Experts Technical Seminar Series City Listing
  • Recent Announcements



News and Information

Introducing the Redesigned BlackBerry Enterprise Resource Center

Whether you're beginning an evaluation program or ready to mobilize applications beyond email, the BlackBerry® Enterprise Resource Center provides centralized, self-serve access to the latest BlackBerry webcasts, white papers, reference documents and more

The redesigned site makes it easier than ever to find what you're looking for—now you can refine your searches according to your email platform, vertical market, stage of deployment, job function and more.

Site Highlights include:

  • Improved Navigation
  • Enhanced Search Functionality
  • Expanded Event Highlights
  • Site wide At-A-Glance Event Calendar
  • Updated Member Zone

Bookmark the BlackBerry Enterprise Resource Center site today.


Preview BlackBerry Enterprise Server v4.1 at Connect With The Experts

The Connect With The Experts technical seminar series is bringing BlackBerry experts, carriers and BlackBerry solution partners to a location near you. Join them for technically-focused day-long seminars and get answers to your toughest questions about developing, deploying and managing BlackBerry solutions that mobilize enterprise applications and information.  For more information visit http://www.blackberry.com/go/expert


BlackBerry Enterprise Server v4.0 Administrator Training Now Available in Canada

We are pleased to announce that the BlackBerry Enterprise Server™ software v4.0 Advanced Administration course is now available to Canadian residents. Sessions will be held in Toronto, Ottawa and Vancouver throughout September and October 2005.  Please visit http://www.blackberry.com/go/courseregistration to register today.

If you cannot attend one of our Open Courses, you can schedule a trainer to come to your company location.  For more information, please contact learning@blackberry.net


Improving the Bottom Line - BlackBerry Success Stories

BlackBerry customer case studies demonstrate how real-world organizations are experiencing measurable return on investment and reducing total cost of ownership with the help of BlackBerry and partner applications.

Click here to view more BlackBerry success stories.

Has your organization experienced success with BlackBerry? We'd like to hear about it. Please use this online form to tell us your story.


BlackBerry Webcasts to Help Mobilize the Enterprise

Learn how the BlackBerry Enterprise Solution™ can help reduce operating costs, increase revenue, improve decision-making and enhance communication within your organization.

Spotlight:

Sneak Peak - BlackBerry Enterprise Server v4.1 and BlackBerry Mobile Data System v4.1
This webcast will highlight the features and benefits of the next significant BlackBerry Enterprise Server release, BlackBerry Enterprise Server v4.1. Topics include: Role Based Administration and Group Administration; Enterprise Instant Messaging; and BlackBerry Mobile Data System (MDS) v4.1.

Taking BlackBerry Beyond Email Series
Attend this technical webcast series if your colleagues have asked for wireless access to their business tools or if you're interested using BlackBerry to leverage applications beyond email but aren't sure where to start. It will teach you how to extend enterprise applications to BlackBerry and deliver measurable business value.

Upcoming and On-demand Webcasts Include:

Sell Smarter and Close Faster.  Boost Sales Productivity Worldwide with Apresta Wireless Solutions for BlackBerry
Apresta™ for BlackBerry provides real-time access to customer information. With a single, consolidated view of real-time data from SFA, ERP and SCM, sales professionals can be more effective, close more sales and drive bottom-line revenue.  Hosted by Selling Power®, September 22, 2005.

Disaster Recovery Design Principles for BlackBerry Enterprise Solution v4.0
This session will present several failure mode scenarios that will teach you how to minimize downtime, including BlackBerry Enterprise Server failure, messaging server failure, total site loss, as well as backup requirements for the BlackBerry environment.

Measuring ROI of Applications on BlackBerry
Utilize results from the 2005 BlackBerry Corporate Applications ROI Study (by Ipsos Reid) to make a solid case for mobile technology investment. This discussion will include: cost savings and cost recovery, complete with typical payback periods - as experienced by BlackBerry customers.

Mobilizing Government Applications - BlackBerry for Government Inspections
Wireless field service applications for BlackBerry allow field-based employees to receive and react to important customer, inventory and dispatch information on-the-fly. Find out how the City of Nanaimo deployed BlackBerry to improve customer service and increase operational efficiencies by automating its housing inspection process.

Visit the BlackBerry Enterprise Resource Center for a complete listing of upcoming and on-demand webcasts.


White Paper: Extended Connectivity for the Enterprise
The BlackBerry wireless platform delivers a complete, end-to-end, secure solution for the enterprise to extend applications to the mobile workforce. Read the full white paper.



Solution Profiles

DTE InHand for BlackBerry

DTE® InHand™ for BlackBerry allows attorneys to record validated time entries from BlackBerry devices without having to enter additional data on a desktop computer. Time-keepers can precisely log hours according to client and matter configurations and have complete time entries automatically and wirelessly transferred into the DTE Enterprise to be queued for integration into the firm's billing system. DTE InHand fully supports the law firm's Client, Matter, Task and Narrative codes, including as many as six dynamic user-defined fields. DTE InHand requires no upfront capital expenditures, only a small user fee is charged when a BlackBerry device user accesses the application.

For more information, visit http://www.aps-soft.com

Product Highlights

  • Completely wireless time entry, with no need to plug in and synchronize
  • User's validation data resides directly on the BlackBerry device resulting in a fast and responsive user interface
  • Users can wirelessly search and download from the DTE Enterprise database to select firm-wide validation information
  • Codes allow for quick narrative entries
  • Pre-programmed hot keys and function keys on the BlackBerry trackwheel simplify navigation

Personalize Your BlackBerry Device

Get essential mobile software for BlackBerry devices, including games and productivity tools. Whether it's for work or for play, find just the right thing at the Software Store for BlackBerry Powered by Handango: http://www.handango.com/blackberry

Take advantage of a 15% discount off anything in the BlackBerry Software Store by entering the code BBCONNECT during checkout (Valid for one visit once per person, expires September 10, 2005).

Click here to explore the online BlackBerry Partner Solutions Directory to see the latest services and applications being offered by BlackBerry Alliance Members.



Upcoming Events

Mark Your Calendar for the Wireless Enterprise Symposium 2006

Join the thousands of attendees from around the world who make the Wireless Enterprise Symposium the foundation of their wireless initiatives. You'll find all the information, tools, technologies and partners you need to drive your wireless project or application deployment to completion.

 

The Wireless Enterprise Symposium 2006
Orlando, Florida
May 16-18, 2006
Gaylord Palms Resort & Convention Center

Stay on top of the latest event information, including keynote speakers, breakout sessions, special events and registration information by completing the Keep Me Posted online form.


Connect With The Experts Technical Seminar Series City Listings

BlackBerry experts, wireless operators and BlackBerry solution providers are coming to a city near you. These technically-focused day-long seminars will put you in touch with people who are capable of answering your toughest questions about developing, deploying and managing BlackBerry solutions that mobilize enterprise applications and information. This year, the Connect With The Experts technical series will be stopping at the following cities:

Chicago: September 7 & 8
Houston: September 13
Dallas: September 15
Atlanta: September 20
Fort Lauderdale: September 22
San Francisco: September 26
Seattle: September 28
Toronto: October 5 & 6
Boston: October 17
London, England: October 18

Philadelphia: October 24
Denver: November 1
Frankfurt, Germany: November 2
Los Angeles: November 3
Paris, France: November 8
Madrid, Spain: November 15
Washington DC: November 16 & 17
New York: November 21
Ottawa: November 23

Registration fee is US $299 per city. Cost includes seminar material, breakfast, lunch and a cocktail reception following the sessions.

Register now, space is limited!



Recent Announcements

Click here for a complete listing of BlackBerry press releases.



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* Check with service provider for availability, roaming arrangements and service plans. Certain features outlined in this document require a minimum version of BlackBerry Enterprise Server Software, BlackBerry Desktop Software, BlackBerry device software and/or BlackBerry devices and may require additional development or third party products and/or services for access to corporate applications. Prior to subscribing to or implementing any third party products and services, it is your responsibility to ensure that the airtime service provider you are working with has agreed to support all of the features of the third party products and services. Installation and use of third party products and services with Research In Motion's ("RIM") products and services may require one or more patent, trademark or copyright licenses in order to avoid infringement of the intellectual property rights of others. You are solely responsible for determining whether such third party licenses are required and are responsible for acquiring any such licenses. To the extent that such intellectual property licenses may be required, RIM expressly recommends that you do not install or use these products and services until all such applicable licenses have been acquired by you or on your behalf. Your use of third party software shall be governed by and subject to you agreeing to the terms of separate software licenses, if any, for those products or services. Any third party products or services that are provided with RIM's products and services are provided "as is". RIM makes no representation, warranty or guarantee whatsoever in relation to the third party products or services and RIM assumes no liability whatsoever in relation to the third party products and services even if RIM has been advised of the possibility of such damages or can anticipate such damages. 

The above information regarding third party products and services is provided in BlackBerry Connection for your information. Since third parties provide the information to Research In Motion Limited ("RIM") and RIM relies on the information without performing any independent investigations, RIM makes no warranty or guarantee concerning the features, reliability, or pricing of the third party products or services, or their compatibility with any RIM products.

© 2005 Research In Motion Limited. All rights reserved. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties and trademarks of Research In Motion Limited. RIM, Research In Motion, ‘Always On, Always Connected’ and BlackBerry are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries. All other brands, product names, company names, trademarks and service marks are the properties of their respective owners. The specifications and features contained in this document are subject to change without notice.