BlackBerry Mobile Voice System Gives You One Phone Number, One Mailbox
BlackBerry® Mobile Voice System (BlackBerry MVS) helps mobile workers reach new levels of responsiveness, by consolidating multiple phone numbers and voice mailboxes, and extending enterprise phone functions to BlackBerry® smartphones.
According to research firm Gartner, up to 75% of telephone calls go to voicemail,(¹) creating a frustrating, yet often avoidable, time-lag in communications between your mobile employees and their customers, prospects and co-workers.
With BlackBerry MVS, mobile users can give out a single phone number that will ring simultaneously at their desk phone and on their smartphone, allowing them to be more responsive to their customers and colleagues when they’re away from the office.
BlackBerry MVS lets users enjoy the productivity benefits of enterprise voice communications on their BlackBerry smartphone, in a similar fashion to how they use enterprise email on the go.
It helps users manage incoming calls by giving them the opportunity to: 1) first answer calls made to their enterprise number on their BlackBerry smartphone; or, 2) allow unanswered calls to go to a single corporate voicemail. Users spend less time managing messages as a result.
Salespeople can connect with busy prospects the moment they're ready
For salespeople, being available to take incoming calls from key prospects is critical, but not always possible when callers dial their office number and get routed to office voicemail. If a busy, hard-to-reach senior executive phones a salesperson at your company but ends up reaching voicemail, the opportunity to advance the sale is lost, perhaps for good.
With BlackBerry MVS, that incoming call will ring on the salesperson’s BlackBerry smartphone, increasing the likelihood that the call is answered, and allowing the salesperson to address the client’s needs promptly.
Service professionals can track billable hours with ease
Service professionals like lawyers and accountants who track their time may forget to log each and every phone call with their busy schedules. With BlackBerry MVS enabled, all voice traffic in your enterprise goes through the corporate PBX – including calls from BlackBerry smartphones and other mobile phones.
By taking advantage of PBX reporting tools, mobile calls can now be tracked in addition to desk phone calls, relieving your service professionals and their assistants of the burden of remembering the duration of all phone conversations or reconciling calls on a carrier phone bill several weeks after the fact.
Financial, insurance, and public corporations can better adhere to compliance regulations
Call recording and tracking gives financial and public companies audit capabilities for better adherence to compliance regulations like Sarbanes-Oxley.
Enterprise Phone Features – From Virtually Anywhere
Using intuitive menu commands on BlackBerry smartphones, mobile workers can access many of the same voice features they use on their desk phones, such as initiating a conference call, call transferring, and dialing 4-digit enterprise extensions. The easy-to-use menu commands on the BlackBerry smartphone make it easier to take advantage of those time-saving enterprise phone commands and stay productive and responsive when away from their desk.
Is BlackBerry MVS Right For Your Organization?
Get BlackBerry MVS for only $3,999 per server and $3,999 installation fees*.
Click here to learn more about BlackBerry MVS.
(¹) Gartner: The Knowledge Worker Investment Paradox and Sage Research, TechTalk.