Tips for IT Administrators

BlackBerry Connection > IT Edition > Tips for IT Administrators

Recent additions to the BlackBerry® Technical Solution Centre Knowledge base:

How to prevent a BlackBerry® smartphone from being used as a modem

Add BlackBerry smartphone users to a group in BlackBerry Manager

How to move the BlackBerry Configuration Database to a new Microsoft SQL Server or instance

BlackBerry Services on Corporate Aircraft
Organizations can extend specific BlackBerry® Enterprise Solution services to employees traveling on corporate aircraft by setting up a connection between the BlackBerry® Router (on the BlackBerry® Enterprise Server version 4.0 and above) and a computer on the aircraft (the "Connection").
Download the documentation >>

Support Links:

BlackBerry® Technical Support Services Receive 24x7 technical support and software maintenance direct from the manufacturer with an annual support subscription from Research In Motion (RIM).
BlackBerry Training Improve efficiency and productivity in your organization with advanced BlackBerry Training courses – for both BlackBerry Enterprise Server administrators and BlackBerry smartphone users.
RIM Professional Services Optimally deploy wireless technology within your organization with expertise and guidance from a dedicated team of professional services consultants from RIM.
BlackBerry Technical Solutions Center Your portal for the latest troubleshooting, knowledge base articles and Technical Support Services information.

CONTENTS:

IT Edition

What Tops the Agenda for Wireless and Mobility in IT Departments?

Why Attend WES 2008?

BlackBerry Enterprise Server v4.1 SP5

BlackBerry Client for IBM Lotus Connections

Tips for IT Administrators

BlackBerry Technical Seminar 2007 Wrap Up!

Mobile ESPN Answers the Sports Fan's Call

ON BLACKBERRY.COM:

NOT YET SUBSCRIBED?
GET YOUR OWN COPY!
Not subscribed to BlackBerry Connection? Get the latest news, offers, interviews and seminars sent direct to your inbox.
Sign up >>

BLACKBERRY OWNER STORIES
Ask someone why they love their BlackBerry — view videos & stories from BlackBerry owners.
Learn more >>

BlackBerry Trade Up Program

Already have a BlackBerry smartphone? Turning it into a brand new, sleek BlackBerry smartphone is smarter and more affordable than ever.

BlackBerry Case Studies >>

Support & Services >>

BlackBerry Smartphones >>

* Offers subject to change without notice. Please check offer details for more information. Void where prohibited. Check with service provider for availability, roaming arrangements and service plans. Certain features outlined in this document require a minimum version of BlackBerry Enterprise Server software, BlackBerry Desktop Software, BlackBerry Device Software and/or BlackBerry devices and may require additional development or third party products and/or services for access to corporate applications. Prior to subscribing to or implementing any third party products and services, it is your responsibility to ensure that the airtime service provider you are working with has agreed to support all of the features of the third party products and services. Installation and use of third party products and services with Research In Motion's ("RIM") products and services may require one or more patent, trademark or copyright licenses in order to avoid infringement of the intellectual property rights of others. You are solely responsible for determining whether such third party licenses are required and are responsible for acquiring any such licenses. To the extent that such intellectual property licenses may be required, RIM expressly recommends that you do not install or use these products and services until all such applicable licenses have been acquired by you or on your behalf. Your use of third party software shall be governed by and subject to you agreeing to the terms of separate software licenses, if any, for those products or services. Any third party products or services that are provided with RIM products and services are provided "as is." RIM makes no representation, warranty or guarantee whatsoever in relation to the third party products or services and RIM assumes no liability whatsoever in relation to the third party products and services, even if RIM has been advised of the possibility of such damages or can anticipate such damages.

The above information regarding third party products and services is provided in BlackBerry Connection for your information. Since third parties provide the information to Research In Motion Limited ("RIM") and RIM relies on the information without performing any independent investigations, RIM makes no warranty or guarantee concerning the features, reliability, or pricing of the third party products or services, or their compatibility with any RIM products.

© 2008 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties of Research In Motion Limited. RIM, BlackBerry, "Always On, Always Connected" and the "envelope in motion" symbol are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries.