Tips for IT Administrators
Recent additions to the BlackBerry® Technical Solution Center include how to export user statistics, support DST changes in 2008 (for Australia, Brazil, Israel and Argentina), and using Bluetooth® to set up dial-up networking.
BlackBerry® Enterprise Server v4.1 provides the ability to export your user statistics should you need them for reporting purposes. The following fields are exported by default, regardless of the columns displayed in BlackBerry® Desktop Manager.
- Display Name
- Enabled State
- Sent from Device
- Pending to Device
- Expired Filtered
- Mailbox DN
The following columns are displayed by default in the User tab.
- Last Connect Time
- Group Name
- Server Name
To export statistics for multiple BlackBerry® smartphone users, hold the ALT key and select the desired BlackBerry smartphone user accounts.
If information other than that in the default fields is required, it will be necessary to use a script to extract the required information from the BlackBerry Configuration Database.
In 2008 Daylight Saving Time (DST) will change for the following time zones.
Adelaide Camberra, Sydney Hobart
|1st Sunday in October at 2am||1st Sunday in April at 3am|
|Brazil||Manaus||2nd Sunday in October at 12am||4rd Sunday of February at 12am|
|Israel||no change||1st Sunday of October at 2am|
|Argentina||Georgetown||1st Sunday in October at 1am||3rd Sunday in March at 12am|
To prepare BlackBerry® Enterprise Server to support these changes click on the link below for the instructions specific to your network environment:
The BlackBerry smartphone can be used as a tethered modem to connect a computer to the Internet, using Bluetooth® wireless technology. This technical article explains how to do so step by step and then connect to the Internet. The steps are summarized as:
- Set the Bluetooth wireless technology to Discoverable mode on your BlackBerry smartphone.
- Pair your BlackBerry smartphone with your computer.
- Set up the Internet Access Point Name (APN) (one time only).
- Configure dial-up networking (one time only).
- Connect to the Internet using dial-up networking
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