BlackBerry®

Yes You Can Connect Employees' Personal Smartphones

Discover why connecting employees' personal smartphones may suddenly make sense

Any IT person with a pulse knows that employees are flooding IT departments with requests to connect their personal smartphones to the company IT infrastructure. Notwithstanding the real productivity benefits from connected employees, until now many IT departments have turned down all such requests as a matter of policy. They calculated that the security and control risks outweighed the benefits from collaboration.

But the equation has suddenly changed with the introduction of the free BlackBerry® Enterprise Server Express, which ends the compromise around security, manageability, and cost—enabling organizations to confidently connect employee-owned BlackBerry® smartphones. Read on to discover what you need to know to connect employees' personal BlackBerry smartphones and how BlackBerry Enterprise Server Express can help.

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Free Seminar to Explore Connecting Employees' Personal Smartphones

A frank discussion on the rewards and risks of this growing trend

“By 2011, we believe more than 50 percent of employees at most organizations will be carrying a smartphone and want to connect it to the corporate infrastructure,” says Brian Reed of BoxTone. How many will be in your office?

Join Research In Motion (RIM) for an important afternoon seminar to explore how connecting employees' personal smartphones can drive
productivity while also controlling costs, security, and compliance issues.

RSVP now by choosing your city:

Guide to Installing BlackBerry Enterprise Server Express

Tips, options, and essential resources

Planning to install the new BlackBerry Enterprise Server Express? Before you start, read this handy installation guide. It includes steps, insider tips, essential resources, configuration options, and more.

Click here for the guide »

WES 2010—An Insider's Planning Guide

WES 2010 is approaching quickly so it is time to start planning your itinerary. What with keynote speakers, the Solutions Showcase, parties, training, hands on labs, and of course the breakout sessions, the schedule will be packed. So open up your calendar because it is time to make a plan.

Help me plan »

17,000 IT Books Now Available on Your Smartphone

Introducing the new Kindle for BlackBerry app from Amazon.com

Our first impressions of the new Kindle for BlackBerry app are excellent. This free app from Amazon.com gives you access to more than 448,000 books, including more than 17,000 IT titles. (The app is currently available in the US only.) Purchased books can also be read on a Kindle reader, a computer, or other Kindle-compatible devices. And best of all, you can read on the go, at any time, right from your BlackBerry smartphone.

When reading, the text is clear and easy to read, and you can add bookmarks to keep your place. You can search for books by keyword and by category. New York Times® and Kindle Top Sellers lists are also available. Try sampling the first chapter of any book free before you buy it. Purchasing a book is fast using the 1-Click® button.

Get Kindle for BlackBerry »

Admin Tips: The New Jobs Feature and ID Enterprise Activation Issues

This month we have two informative admin tips. The first explains why you should use the new Jobs feature introduced in BlackBerry® Enterprise Server v5.0. The second tip explains how to identify and troubleshoot enterprise activation issues.

Get the tips »

Support Links:

Official BlackBerry® Support Community Forums Plug into a worldwide knowledge-sharing community and connect with other BlackBerry users to troubleshoot, ask questions, share product reviews and more. Follow us on Twitter @BlackBerryHelp
BlackBerry® Technical Support Services Receive 24x7 technical support and software maintenance direct from the manufacturer with an annual support subscription from Research In Motion (RIM).
BlackBerry® Training Improve efficiency and productivity in your organization with advanced BlackBerry Training courses—for both BlackBerry Enterprise Server administrators and BlackBerry smartphone users.
BlackBerry® Professional Services Optimally deploy wireless technology within your organization with expertise and guidance from a dedicated team of professional services consultants from RIM.
BlackBerry Technical Solution Center Your portal for the latest troubleshooting, knowledge base articles and Technical Support Services information.
RSS Sign up for RSS Feeds from the BlackBerry Technical Solution Center to receive the latest support articles, alerts and software release notes.

Latest BlackBerry Smartphones

Support Forums

The BlackBerry® Support Community Forums are a great place for your BlackBerry device users to get help—and a place for you to connect with other IT administrators. Do you have questions about BlackBerry Enterprise Solutions? Are you looking for support on devices or accessories? Visit the BlackBerry Support Community Forums.

Choose the BlackBerry Smartphone that Fits Your Lifestyle

Get help finding the perfect BlackBerry® solution. Click here to get started »

*Offers subject to change without notice. Please check offer details for more information. Void where prohibited. Check with service provider for availability, roaming arrangements and service plans. Certain features outlined in this document require a minimum version of BlackBerry® Enterprise Server software, BlackBerry® Desktop Software, BlackBerry® Device Software and/or BlackBerry devices and may require additional development or third party products and/or services for access to corporate applications. Prior to subscribing to or implementing any third party products and services, it is your responsibility to ensure that the airtime service provider you are working with has agreed to support all of the features of the third party products and services. Installation and use of third party products and services with Research In Motion's ("RIM") products and services may require one or more patent, trademark or copyright licenses in order to avoid infringement of the intellectual property rights of others. You are solely responsible for determining whether such third party licenses are required and are responsible for acquiring any such licenses. To the extent that such intellectual property licenses may be required, RIM expressly recommends that you do not install or use these products and services until all such applicable licenses have been acquired by you or on your behalf. Your use of third party software shall be governed by and subject to you agreeing to the terms of separate software licenses, if any, for those products or services. Any third party products or services that are provided with RIM products and services are provided "as is." RIM makes no representation, warranty or guarantee whatsoever in relation to the third party products or services and RIM assumes no liability whatsoever in relation to the third party products and services, even if RIM has been advised of the possibility of such damages or can anticipate such damages.

The above information regarding third party products and services is provided in BlackBerry Connection for your information. Since third parties provide the information to Research In Motion Limited ("RIM") and RIM relies on the information without performing any independent investigations, RIM makes no warranty or guarantee concerning the features, reliability, or pricing of the third party products or services, or their compatibility with any RIM products.

©2010 Research In Motion Limited. All Rights Reserved. BlackBerry®, RIM®, Research In Motion®, SureType®, SurePress™ and related trademarks, names and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world.

BlackBerry®

IT Edition March 2010

Yes You Can Connect Employees' Personal Smartphones

Discover why connecting employees' personal smartphones may suddenly make sense

Free Seminar to Explore Connecting Employees' Personal Smartphones

A frank discussion on the rewards and risks of this growing trend