Guide to IT Policies for BlackBerry Enterprise Server Express
What's in, what's out, and how to make them work for your organization
IT policies may be the best thing since sliced bread. With them you can control the behavior of the BlackBerry® smartphones in your organization. By configuring IT policies, you can, for example, prevent users from connecting to Bluetooth® devices. Or you can require strong passwords that expire every 30 days. So with the recent introduction of BlackBerry® Enterprise Server Express, here is a look at IT policies in action.
How to Test Whether Your Organization Is Secure Enough
Use this checklist to lock down your organization
Are you sure your organization's data is protected? With all the security features built into the BlackBerry® Enterprise Server and the new BlackBerry Enterprise Server Express you would think the answer to be, "plenty sure." But just as an unlocked house keeps only honest men out, all the security features in the world cannot help you if you do not turn the locks.
How then can you be sure you are secure enough? Match your BlackBerry Enterprise Server security settings against this checklist. Chances are you will find at least one item to address, so it will pay off quickly.
New! The LinkedIn for BlackBerry App Is Here
The popular professional networking site is a natural for BlackBerry smartphones
The highly anticipated LinkedIn® for BlackBerry app is now available in BlackBerry App World™. Send messages right from your Messages folder, check network updates, view profiles, and add new contacts—all of the popular features are included. Bring your professional network with you on your BlackBerry smartphone!
Notice: BlackBerry Enterprise Server v4.1 Certification Exams are Retiring on Sept. 1, 2010
Maintain your current status by completing BlackBerry Enterprise Server v5.0 exams before Feb. 28, 2011
Please note that as of September 1, 2010 all BlackBerry Enterprise Server v4.1 exams will be retired. To maintain your status within the BlackBerry® Certification Program you will be required to complete BlackBerry Enterprise Server v5.0 related exams prior to February 28, 2011.
Advantages of BlackBerry Enterprise Server v5.0 Certification:
- Proves your expertise with the latest BlackBerry products and services
- Demonstrates a high level of commitment and dedication
- Helps you stay current with technology trends
- Builds an expert reputation
- Strengthens contributions to your organization
- If you're currently certified, take advantage of a 10% discount on future BlackBerry Certification Exams. For details, log into the BlackBerry Certification Credential Manager here and submit a voucher request by responding to the form titled “BlackBerry Certified Discount Voucher Request”.
Have You Developed BlackBerry Apps to Help Customers?
We want to hear from you
Have you developed a BlackBerry app for you company to help your customers? UPS, for example, recently launched its UPS Mobile™ app for BlackBerry smartphones to help its customers ship packages. We will be covering this hot topic and want to hear from you.
If you have examples of your own, or just have questions you would like answered, send us an email with “Build Customer Apps” in the subject line to editor@blackberry.com.
Admin Tip: How to Troubleshoot Provisioning Problems
This month's admin tip explains how to troubleshoot problems with provisioning BlackBerry smartphones during service activation. When provisioning issues crop up, the solution is usually a quick and painless fix. Read on for the solutions.
Support Links:
- Official BlackBerry Support Community Forums Plug into a worldwide knowledge-sharing community and connect with other BlackBerry users to troubleshoot, ask questions, share product reviews and more. Follow us on Twitter @BlackBerryHelp
- BlackBerry Technical Support Services Receive 24x7 technical support and software maintenance direct from the manufacturer with an annual support subscription from Research In Motion (RIM).
- BlackBerry Training Improve efficiency and productivity in your organization with advanced BlackBerry Training courses—for both BlackBerry Enterprise Server administrators and BlackBerry smartphone users.
- BlackBerry Technical Solution Center Your portal for the latest troubleshooting, knowledge base articles and Technical Support Services information.
- RSS
Sign up for RSS Feeds from the BlackBerry Technical Solution Center to receive the latest support articles, alerts and software release notes.
