Manageability in BlackBerry Enterprise Server v5.0

Manageability in BlackBerry Enterprise Server v5.0

Administration made easy

Manageability is a central concern for any IT professional. But with BlackBerry® Enterprise Server, new tools make managing your BlackBerry® deployment easier than ever. Read on to learn about BlackBerry Administrative Service, custom roles, and other features that are new to BlackBerry Enterprise Server v5.0.

Take advantage of Manageability »

Learn from BlackBerry Insiders and Experts at the BlackBerry Developer Conference

Learn from BlackBerry Insiders and Experts at the BlackBerry Developer Conference

Meet with fellow developers and get the scoop on developing in-house apps for the BlackBerry platform

Held in San Francisco, California, November 9–12, the BlackBerry® Developer Conference represents the best opportunity to get up to date on all the latest advances to the BlackBerry platform.

Here are just a few examples of sessions scheduled for this year's conference:

  • Building Compelling Applications: How to Create a Great User Experience
  • Optimizing Your Application: Using Background Threads, Improving Battery Life, and Ensuring Proper Memory Management
  • How to Use Gears: A Start to Finish Approach to Leveraging Gears in Your Advanced Web Application
  • Hidden Gems - Little Known, But Highly Userful BlackBerry Java APIs and BlackBerry JDE Features
  • Making the Best User Experience on Web Applications

click here

click here

Help Us Improve the BlackBerry Customer Experience

Help Us Improve the BlackBerry Customer Experience

The Floor is Yours: Tell Us What You Really Think

Attending the Gartner ITxpo October 18–22 in Orlando, Florida? Take advantage of an opportunity to tell us how we’re doing—and receive a gift from us to thank you for your time.

At Research In Motion (RIM), we're committed to improving your experience with our products, services and people. To ensure we're keeping this promise, we want to hear directly from customers like you.

Schedule your 30-minute interview by emailing customerexperience@rim.com and letting us know your name and preferred meeting time. Won't be in attendance? Forward this invitation to an attending colleague—if he or she participates, you'll each receive a gift!

Schedule your interview

BlackBerry Certification for BlackBerry Enterprise Server v5.0

BlackBerry Certification for BlackBerry Enterprise Server v5.0

Having the Knowledge is One Thing. Demonstrating It is Another

Demonstrate your knowledge! Take part in the BlackBerry Certification Program to validate your skills and knowledge concerning BlackBerry products and services.

RIM makes it easy to show just what you know. Take advantage of easy-to-use study guides and practice exams to prepare for the new comprehensive exams—and use the interactive certification tracking system to keep yourself on schedule.

To get certified, you must register for and take exams at one of Prometric's Testing Centers, which are available at more than 3,000 locations around the world. Exams are 1.5 hours and cost $150 US.

For further details on the BlackBerry Certification Program or to review the Program Guide and Exam Guides before testing, visit www.blackberry.com/certification.

Follow the Support Forums on Twitter!

Follow the Support Forums on Twitter!

There's a new way to interact with the BlackBerry Community Support Forums—follow the group on Twitter at www.twitter.com/blackberryforum.

New to Twitter? Accounts are free and simple to set up. To learn more about Twitter, click here.

Of course, you can still check out the forums the old-fashioned way, right here, and learn about BlackBerry Enterprise Server v5.0 by reading our series on the topic.

Protect Your BlackBerry Smartphone with an OtterBox Case

Protect Your BlackBerry Smartphone with an OtterBox Case

BlackBerry® smartphones are designed to withstand daily wear and tear. Knock your smartphone off your desk or accidently roll it across the room and chances are, you can pick it up and use it as though nothing happened. (Of course, we don't recommend you try this.)

But some accidents are a bit more extreme.

Read tales of BlackBerry smartphone survival »

Tips for IT Administrators

Tips for IT Administrators

  • How to merge multiple calendars into one calendar on the BlackBerry smartphone

    If calendar entries are present across multiple calendars on the BlackBerry® smartphone and only one calendar is intended to be used.

    click here to learn how to merge the calendars »

  • How to run an audit of administrative actions within BlackBerry Administration Service

    An organization may have a need to report on administrative actions taken within the BlackBerry Administration Service in BlackBerry Enterprise Server v5.0. An SQL script has been created to fulfill this requirement.

    Click here for the how to »

  • How to set up Bluetooth connectivity with BlackBerry Desktop Manager

    By using Bluetooth® wireless technology to connect a BlackBerry smartphone to BlackBerry Desktop Manager, all data is routed through the Bluetooth port, which bypasses the wireless network. This feature allows BlackBerry smartphone users who are located in areas of insufficient network coverage to synchronize data and reconcile email messages.

    View document »

BlackBerry Enterprise Server

Support Forums

The BlackBerry® Support Community Forums are a great place for your BlackBerry device users to get help—and a place for you to connect with other IT administrators. Do you have questions about BlackBerry Enterprise Solutions? Are you looking for support on devices or accessories? Visit the BlackBerry Support Community Forums.