Manageability in BlackBerry Enterprise Server v5.0
Administration made easy
Manageability is a central concern for any IT professional. But with BlackBerry® Enterprise Server, new tools make managing your BlackBerry® deployment easier than ever. Read on to learn about BlackBerry Administrative Service, custom roles, and other features that are new to BlackBerry Enterprise Server v5.0.
Learn from BlackBerry Insiders and Experts at the BlackBerry Developer Conference
Meet with fellow developers and get the scoop on developing in-house apps for the BlackBerry platform
Held in San Francisco, California, November 9–12, the BlackBerry® Developer Conference represents the best opportunity to get up to date on all the latest advances to the BlackBerry platform.
Here are just a few examples of sessions scheduled for this year's conference:
- Building Compelling Applications: How to Create a Great User Experience
- Optimizing Your Application: Using Background Threads, Improving Battery Life, and Ensuring Proper Memory Management
- How to Use Gears: A Start to Finish Approach to Leveraging Gears in Your Advanced Web Application
- Hidden Gems - Little Known, But Highly Userful BlackBerry Java APIs and BlackBerry JDE Features
- Making the Best User Experience on Web Applications
Help Us Improve the BlackBerry Customer Experience
The Floor is Yours: Tell Us What You Really Think
Attending the Gartner ITxpo October 18–22 in Orlando, Florida? Take advantage of an opportunity to tell us how we’re doing—and receive a gift from us to thank you for your time.
At Research In Motion (RIM), we're committed to improving your experience with our products, services and people. To ensure we're keeping this promise, we want to hear directly from customers like you.
Schedule your 30-minute interview by emailing customerexperience@rim.com and letting us know your name and preferred meeting time. Won't be in attendance? Forward this invitation to an attending colleague—if he or she participates, you'll each receive a gift!
BlackBerry Certification for BlackBerry Enterprise Server v5.0
Having the Knowledge is One Thing. Demonstrating It is Another
Demonstrate your knowledge! Take part in the BlackBerry Certification Program to validate your skills and knowledge concerning BlackBerry products and services.
RIM makes it easy to show just what you know. Take advantage of easy-to-use study guides and practice exams to prepare for the new comprehensive exams—and use the interactive certification tracking system to keep yourself on schedule.
To get certified, you must register for and take exams at one of Prometric's Testing Centers, which are available at more than 3,000 locations around the world. Exams are 1.5 hours and cost $150 US.
For further details on the BlackBerry Certification Program or to review the Program Guide and Exam Guides before testing, visit www.blackberry.com/certification.
Follow the Support Forums on Twitter!
There's a new way to interact with the BlackBerry Community Support Forums—follow the group on Twitter at www.twitter.com/blackberryforum.
New to Twitter? Accounts are free and simple to set up. To learn more about Twitter, click here.
Of course, you can still check out the forums the old-fashioned way, right here, and learn about BlackBerry Enterprise Server v5.0 by reading our series on the topic.
Protect Your BlackBerry Smartphone with an OtterBox Case
BlackBerry® smartphones are designed to withstand daily wear and tear. Knock your smartphone off your desk or accidently roll it across the room and chances are, you can pick it up and use it as though nothing happened. (Of course, we don't recommend you try this.)
But some accidents are a bit more extreme.
Tips for IT Administrators
How to merge multiple calendars into one calendar on the BlackBerry smartphone
If calendar entries are present across multiple calendars on the BlackBerry® smartphone and only one calendar is intended to be used.
How to run an audit of administrative actions within BlackBerry Administration Service
An organization may have a need to report on administrative actions taken within the BlackBerry Administration Service in BlackBerry Enterprise Server v5.0. An SQL script has been created to fulfill this requirement.
How to set up Bluetooth connectivity with BlackBerry Desktop Manager
By using Bluetooth® wireless technology to connect a BlackBerry smartphone to BlackBerry Desktop Manager, all data is routed through the Bluetooth port, which bypasses the wireless network. This feature allows BlackBerry smartphone users who are located in areas of insufficient network coverage to synchronize data and reconcile email messages.
Support Links:
- Official BlackBerry® Support Community Forums Plug into a worldwide knowledge-sharing community and connect with other BlackBerry users to troubleshoot, ask questions, share product reviews and more.
- BlackBerry® Technical Support Services Receive 24x7 technical support and software maintenance direct from the manufacturer with an annual support subscription from Research In Motion (RIM).
- BlackBerry Training Improve efficiency and productivity in your organization with advanced BlackBerry Training courses—for both BlackBerry Enterprise Server administrators and BlackBerry smartphone users.
- BlackBerry Professional Services Optimally deploy wireless technology within your organization with expertise and guidance from a dedicated team of professional services consultants from RIM.
- BlackBerry Technical Solution Center Your portal for the latest troubleshooting, knowledge base articles and Technical Support Services information.
- RSS
Sign up for RSS Feeds from the BlackBerry Technical Solution Center to receive the latest support articles, alerts and software release notes.
