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Phone Calls Go Over Wi-Fi with BlackBerry Mobile Voice System 5

Make Phone Calls Over Wi-Fi with BlackBerry MVS

New feature routes phone calls over Wi-Fi networks; HA another welcome addition

Voice over Wi-Fi® Calling is perhaps the most talked about new feature in BlackBerry® Mobile Voice System 5 (BlackBerry MVS). Employees will now be able to have a single work phone number between their desk phone and BlackBerry® smartphone and make and receive enterprise calls on their BlackBerry smartphone over a Wi-Fi connection. By routing calls over the Wi-Fi network organizations can conserve cellular minutes and reduce costs.

Being at home and being able to connect my BlackBerry smartphone to my Wi-Fi router and make secure calls through my work extension—just as if as I was at the office—is an absolutely fabulous use case for a growing number of people in their work lives.           

Benefits to IT include:

  • New! High Availability (HA) keeps phone systems up and running: A welcome new addition to BlackBerry MVS 5 is HA support. Keeping voice systems up and running is critical for today's 24/7 businesses.
  • Maintain IT control over mobile phones and telecom systems: BlackBerry smartphones are authenticated to the BlackBerry® Enterprise Server, ensuring that only authorized persons are utilizing the features of the system or accessing services.

    Telecom managers can also set policies that require all inbound and outbound calls to use the corporate phone number so calls can be routed through the PBX for logging and auditing. As well, BlackBerry Enterprise Server wireless commands and policies enable asset tracking, reporting, password protection, call restrictions, and other security functions.
  • Leverage and add value to existing telecom systems: BlackBerry MVS 5 unifies fixed line and mobile voice communications using the open, standards-based BlackBerry Enterprise Solution platform. It mobilizes IP-PBX systems, delivering consistent feature sets to BlackBerry smartphone users.

Optimized for Cisco® Unified Communications Manager

BlackBerry MVS 5 has been optimized for Cisco Unified Communications Manager 6.1 and later. In addition, BlackBerry MVS 5 is designed to allow a variety of IP-based PBX systems and telecommunications vendors the ability to interoperate with BlackBerry MVS functionality on BlackBerry smartphones.1

Advanced IT features come built-in

Advanced IT features built into BlackBerry MVS 5 will help to provide controlled, managed, and secure use of BlackBerry smartphones with the corporate phone system. Key features include:

  • Wi-Fi network access controls to set which Wi-Fi networks employees can access
  • Network preference settings with the option of prioritizing the use of Wi-Fi or cellular for making phone calls
  • Caller Restrictions to filter incoming calls based on allowed and blocked caller lists
  • Call Scheduling functions to control when you can be reached by time of day and day of week
  • A new interoperability platform has also been added to BlackBerry MVS 5 to enable telecommunications companies to offer BlackBerry MVS 5 as part of their corporate phone system offerings. Research In Motion® (RIM) is working with leading companies to make BlackBerry MVS available for a range of PBX systems.
BlackBerry MVS components

BlackBerry MVS components

  1. BlackBerry MVS Server interfaces between the BlackBerry Enterprise Server and the corporate PBX system to mobilize desk phone features on BlackBerry smartphones. Seamless integration with the BlackBerry Enterprise Server provides highly secure authentication and allows for the easy administration of BlackBerry MVS functionality.3
  2. BlackBerry MVS Client software adds many familiar desk phone features to BlackBerry smartphones. The BlackBerry MVS Client integrates directly with the native phone application to allow the user to receive or place calls from the mobile line or the enterprise line. Network administrators can deploy this software wirelessly on BlackBerry smartphones.2

BlackBerry MVS 5 will be available this summer in North America and later this year outside of North America.

BlackBerry Mobile Voice System product page »

Inside BlackBerry Mobile Voice System 5 »

BlackBerry Enterprise Server Express

Support Forums

The BlackBerry® Support Community Forums are a great place for your BlackBerry device users to get help—and a place for you to connect with other IT administrators. Do you have questions about BlackBerry Enterprise Solutions? Are you looking for support on devices or accessories? Visit the BlackBerry Support Community Forums.