Hosted BlackBerry Services: The Right Fit for Your Business?

Hosted BlackBerry Services: The Right Fit for Your Business?

Smart businesses carefully manage their money. If your company has been using BlackBerry® Internet Service and thinking of upgrading to the collaboration and calendaring tools afforded by the BlackBerry® Enterprise solution, the transition could cost less than you think. Instead of investing in your own BlackBerry Enterprise Server and support staff, you could hire a hosting company on a fixed, regular rate. This transition could save money for any company, but is ideal for companies already using or contemplating hosted services for Microsoft® Exchange® as well.

We recently spoke with two organizations using Hosted BlackBerry services and their service providers. In this article, they discuss why they chose this solution, including cost savings, uptime and flexibility.

Hosted Services for your organization »

Reminder - Register for The Free BlackBerry Technical Seminar December 3rd, 2009

Reminder - Register for The Free BlackBerry Technical Seminar December 3rd, 2009

Don't miss this free information packed seminar! The BlackBerry® Technical Seminar will improve your technical understanding of the BlackBerry solution.

Benefits of Registration

By registering, you can take sessions from any of the three seminar tracks designed by and for administrators, developers and CIOs. Each track focuses on specific needs, for example Administrators can learn how to take advantage of BlackBerry® Enterprise Server v5.0, including High Availability and the management options, while the CIO track offers seminars on increasing the return on your BlackBerry investment, as well as other subjects.

Additional Seminar Benefits

  • Get your technical questions answered by experts from Research In Motion (RIM)
  • Learn about new resources just for BlackBerry administrators
  • Tour the Exhibit Hall, which features BlackBerry Alliance Member solutions
  • Watch keynote speakers, webcasts, and Q&As by voice and chat

Register Now »

BlackBerry Messenger v5.0 at Work

BlackBerry Messenger v5.0 at Work

BlackBerry® Messenger v5.0 is chock-full of updates you can use to help your IT department work faster, better, and smarter. To better understand how BlackBerry Messenger can help a business, let's look at Kevin, an IT manager for a medium-size business to describe the functions he uses.

Read more »

For questions about BlackBerry Messenger or to download click here

Help End Users Help Themselves

Help Your End Users Help Themselves

You know the old adage, Give someone a fish and you feed him for a day; teach someone to fish and you feed them forever. Well, the same holds true for BlackBerry® smartphone users. The best way to help your users is to give them the information they need to help themselves. To assist you with this, we've compiled a collection of tips and how to's that will answer users' most common BlackBerry-related questions.

BlackBerry Expert Support Center: Register For Answers You
Need Now

Activation Readiness. Easy Troubleshooting. Expert Advice.

BlackBerry Expert Support Center: Register For Answers You Need Now

BlackBerry® Expert Support Center provides a suite of self-service tools to help you manage your BlackBerry deployment and resolve issues should they arise. Previously only available for Technical Support Services subscribers, these tools have now been made available to IT administrators for free with registration.

Five reasons you should register with BlackBerry Expert Support Center Express today:

  1. Enterprise Activation Readiness -- using an easy, three-step self-diagnostic tool see if a BlackBerry smartphone is ready to begin the Enterprise activation process.
  2. Self-service tools for diagnosing and troubleshooting issues.
  3. One complimentary Support Incident to get advice from BlackBerry Technical Support Services to ensure a seamless deployment and installation.
  4. Relevant guides, articles, webcasts and other resources to boost your BlackBerry know-how.
  5. It's free.

Sign up and use the BlackBerry Expert Support Center Express today.

Register Now

Note you will be asked for your BlackBerry Enterprise Server or BlackBerry Professional Software SRP ID
in order to register

Admin Tip: Usage Reports at a Glance

Tips for IT Administrators

Bob is having an issue with his BlackBerry smartphone. Naturally, you're going to want to analyze information about the performance of the BlackBerry smartphone and find the cause of the issue. To do that, you'll want to export his BlackBerry smartphone user statistics to a file that is easy to view.

Click to continue »

Time to upgrade?

Support Forums

The BlackBerry® Support Community Forums are a great place for your BlackBerry device users to get help—and a place for you to connect with other IT administrators. Do you have questions about BlackBerry Enterprise Solutions? Are you looking for support on devices or accessories? Visit the BlackBerry Support Community Forums.