BlackBerry®

How You Should Set Up Your BlackBerry Environment Now

The benefits of a dual BlackBerry environment are impossible to ignore

It now makes sense for most organizations to create a dual BlackBerry® environment and move at least some users to BlackBerry® Enterprise Server Express—a free, slimmed-down version of its larger cousin. The extra effort is minimal, the essential features and security are nearly identical, and the benefits are impossible to ignore.

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Register Now for BlackBerry DEVCON 2010

Meet, greet, and network with the experts September 27–30 in San Francisco

Thousands of the world's most enthusiastic developers, BlackBerry experts, and Research In Motion® (RIM) partners will converge on the BlackBerry Developer Conference in San Francisco September 27–30. It's the place to get technical, code-driven information, experience new tools and technologies, and find the inspiration to go further with mobile applications than you ever imagined possible. This conference is packed with information for both corporate in-house and standalone BlackBerry developers.

Early bird rate: Register by August 6 to save $200 off the regular conference rate.

Introducing the Revolutionary BlackBerry Torch 9800 Smartphone

BlackBerry 6, the full keyboard, and a high-res touch screen mark this as a major innovation

“I love my keyboard,” is the near-universal response when you ask a BlackBerry® smartphone owner what they love about their device. That is typically followed by, “Never take it away from me.” Such devotion is easy to understand: a full keyboard is faster for typing, something which BlackBerry smartphone users do quite a bit.

But today's smartphones have another beloved feature: high-res touch screens that let you gesture your way around apps and the web. Now you do not need to choose between the two. The new BlackBerry® Torch™ 9800 smartphone delivers the best of both worlds—full QWERTY keyboard and brilliant touch screen—without compromise.

Tell me more »

BlackBerry Device Software v5.0 Now Widely Available

Put it to work for your team for free!

Give your BlackBerry smartphone users more features, including email flagging, appointment forwarding, and remote file access with BlackBerry Device Software v5.0. While your users with newer phones likely already have BlackBerry Device Software v5.0 installed, it is now available at most North American carriers for general download (check with your carrier for current availability). Updating is easy, and the download is free¹!

Update for free »

Introducing the BlackBerry Client for IBM Lotus Connections 2.5

Help mobile workers access the information and expertise needed to remain productive while on the go

IBM® Lotus® Connections™ is social networking software that includes Profiles, Communities, Blogs, Bookmarks, and Activities components. The BlackBerry® Client for IBM® Lotus® Connections™ lets mobile professionals access the productivity and collaboration features of IBM Lotus Connections from their BlackBerry smartphones.

Top features include:

Home page: View Top Updates, Discover, and Saved Stories items, filter results by Connections component, and have Top Updates pushed to your BlackBerry smartphone with notifications
Profiles: View your colleagues' profile information, post status updates, comment on your colleagues' status, view your and your colleagues' Connections Networks, and send or accept network invitations
Communities: View community details, members, and bookmarks
Bookmarks: Create, view, search for, and open bookmarks
Activities: View activities, sections, entries, and to dos
Blogs: Read and compose blog entries

Learn more about BlackBerry Client for IBM Lotus Connections 2.5 and request a free trial »

BlackBerry Media Sync 6.0 Brings on the New Features

BlackBerry with Media Sync 6.0 Brings on the New Features

The newest version of BlackBerry® Media Sync is out and packed with new features. Media Sync 6.0 will now be integrated into BlackBerry® Desktop Software; no need to install and launch a separate application.

On top of continued support of iTunes® & Windows Media Player music sync and 2-way photo sync, PC users can now take advantage of the following enhancements:

Greater music sync options: In addition to playlists, customers can also sync by selecting individual artists or genres from their iTunes or Windows Media Player music library
Two-way video sync: Easy PC to BlackBerry Import so that you can take your favorite videos with you everywhere. Also easy BlackBerry to PC transfer, so videos taken with and saved on your BlackBerry smartphone can be backed up on your PC for safe keeping and/or editing.
Wi-Fi music sync: For devices supporting BlackBerry® 6 OS, enjoy access to your entire home desktop music library directly from your BlackBerry smartphone. You can create and edit remote playlists and add remote music to your desktop queue to sync on your next Home Wi-Fi® (or USB) connection to Media Sync.

Download Media Sync v6.0 now »

Admin Tip: Optimizing High Availability

The peace of mind from High Availability (HA) is a built-in feature of BlackBerry® Enterprise Server. This month's admin tip illustrates how proactive administrators can optimize HA's power, flexibility, and configurability to keep their BlackBerry environment up and running.

Get the tip »

Support Links:

Official BlackBerry Support Community Forums Plug into a worldwide knowledge-sharing community and connect with other BlackBerry users to troubleshoot, ask questions, share product reviews and more. Follow us on Twitter @BlackBerryHelp.
BlackBerry Technical Support Services Receive 24x7 technical support and software maintenance direct from the manufacturer with an annual support subscription from Research In Motion (RIM).
BlackBerry Training Improve efficiency and productivity in your organization with advanced BlackBerry Training courses—for both BlackBerry Enterprise Server administrators and BlackBerry smartphone users.
BlackBerry Technical Solution Center Your portal for the latest troubleshooting, knowledge base articles and Technical Support Services information.
BlackBerry Administration Documentation Find guides and tutorials to help you plan your installation or upgrade, set IT policies, and administer and troubleshoot the BlackBerry Enterprise Solution.
RSS Sign up for RSS Feeds from the BlackBerry Technical Solution Center to receive the latest support articles, alerts and software release notes.

Latest BlackBerry Smartphones

Support Forums

The BlackBerry® Support Community Forums are a great place for your BlackBerry device users to get help—and a place for you to connect with other IT administrators. Do you have questions about BlackBerry Enterprise Solutions? Are you looking for support on devices or accessories? Visit the BlackBerry Support Community Forums.

Choose the BlackBerry Smartphone that Fits Your Lifestyle

Get help finding the perfect BlackBerry® solution. Click here to get started »

*Offers subject to change without notice. Please check offer details for more information. Void where prohibited. Check with service provider for availability, roaming arrangements and service plans. Certain features outlined in this document require a minimum version of BlackBerry® Enterprise Server software, BlackBerry® Desktop Software, BlackBerry® Device Software and/or BlackBerry devices and may require additional development or third party products and/or services for access to corporate applications. Prior to subscribing to or implementing any third party products and services, it is your responsibility to ensure that the airtime service provider you are working with has agreed to support all of the features of the third party products and services. Installation and use of third party products and services with Research In Motion's ("RIM") products and services may require one or more patent, trademark or copyright licenses in order to avoid infringement of the intellectual property rights of others. You are solely responsible for determining whether such third party licenses are required and are responsible for acquiring any such licenses. To the extent that such intellectual property licenses may be required, RIM expressly recommends that you do not install or use these products and services until all such applicable licenses have been acquired by you or on your behalf. Your use of third party software shall be governed by and subject to you agreeing to the terms of separate software licenses, if any, for those products or services. Any third party products or services that are provided with RIM products and services are provided "as is." RIM makes no representation, warranty or guarantee whatsoever in relation to the third party products or services and RIM assumes no liability whatsoever in relation to the third party products and services, even if RIM has been advised of the possibility of such damages or can anticipate such damages.

The above information regarding third party products and services is provided in BlackBerry Connection for your information. Since third parties provide the information to Research In Motion Limited ("RIM") and RIM relies on the information without performing any independent investigations, RIM makes no warranty or guarantee concerning the features, reliability, or pricing of the third party products or services, or their compatibility with any RIM products.

©2010 Research In Motion Limited. All Rights Reserved. BlackBerry®, RIM®, Research In Motion®, SureType®, SurePress™ and related trademarks, names and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world.