High Availability—Your BlackBerry Enterprise Server's Safety Net

High Availability—Your BlackBerry Enterprise Server’s Safety Net

Uptime always trumps downtime

Our vote for the two most terrifying words for the IT administrator is “system downtime.” But thanks to the high availability (HA) features built into BlackBerry® Enterprise Server v5.0, system downtime can become a rare thing indeed. HA setup and management is surprisingly straightforward. And you now can also get HA protection for BlackBerry® Mobile Voice System v5 (BlackBerry MVS) and for the Social Networking Application Proxy used with the BlackBerry® Client for IBM® Lotus® Connections v2.5.

This article explains HA and how it works in BlackBerry environments. Considering the benefits, if you haven't set up HA yet, you should do so soon. Bonus tip: Maximizing configuration database availability.

Set up HA now »

Register Now for BlackBerry DEVCON September 27– 30

Register Now for BlackBerry DEVCON September 27–sept2010

This year's theme is developing for the new BlackBerry 6

Learn how to build for the new BlackBerry® 6 and the BlackBerry® Torch™ smartphone at BlackBerry® DEVCON 2010 September 27–30 in San Francisco. Meet other BlackBerry developers, make new friends, and share insights. Corporate in-house and independent developers alike will benefit from:

Valuable content

  • A wealth of information in the breakout sessions, including details on developing for BlackBerry Torch smartphone and the new BlackBerry 6
  • Become BlackBerry Certified at the conference
  • Learn by doing in the Hands-on Labs and put your skills to the test in the Coding Challenge

Get your questions Answered

  • Join a group discussion at Ask the Experts or meet in a private setting at Expert One-on-Ones
  • See some of the best development community sponsors exhibiting their solutions

And More...

Register now »

More IT Policies, Features in BlackBerry Enterprise Server Express v5.02

More IT Policies, Features in BlackBerry Enterprise Server Express v5.02

As an IT administrator you will like the new features added to BlackBerry® Enterprise Server Express, Service Pack 2. BlackBerry Enterprise Server Express is a free download that provides the core mobility, security, and manageability features of the BlackBerry Enterprise Server, but without the licensing and software costs. New features with Service Pack 2 include:

  • IT policies have been increased from 35+ to more than 75 for greater control
  • New user self-service tools through the BlackBerry® Web Desktop Manager
  • Single sign-on for seamless access
  • Enhanced performance by reducing the load on the Microsoft® Exchange server
  • Simplified usability and control from the BlackBerry® Administration Service
  • New language support for Brazilian Portuguese, French, German, Italian, Japanese, and Spanish

Download the update »

Are You a BlackBerry Customer Attending Gartner ITxpo?

Are You a BlackBerry Customer Attending Gartner ITxpo?

Tell us what you think and receive a gift from BlackBerry!

We want to hear how we're doing directly from BlackBerry customers like you. Now is your chance to tell us what you really think at the Gartner ITxpo October 18–21 in Orlando, Florida. Every participant receives a free BlackBerry gift! Can't attend? Pass this article on to your attending colleagues.

And remember to stop by the BlackBerry booth and partner pavilion to get the latest about BlackBerry® Mobile Voice System, Chalk® Pushcast Software, BlackBerry enterprise apps, and more.

Set up your 30-minute interview today »

New BlackBerry Desktop Software 6.0 Has BlackBerry Media Sync Built In

New BlackBerry Desktop Software 6.0 Has BlackBerry Media Sync Built In

Managing the link between BlackBerry smartphones and computers has never been easier

Your users will benefit from the new features in BlackBerry® Desktop Software 6.0 for PC. With it they can synchronize their personal information, and manage their BlackBerry smartphone with automatic backups and updates. And with built-in BlackBerry® Media Sync, they can sync their favorite music, pictures, and videos in a few easy steps.

  • Easy-to-use, updated interface: Connect, synchronize, manage, and update BlackBerry smartphones—all while linking it with desktop computers.
  • Built-in BlackBerry Media Sync: Sync music, photos, and videos to and from BlackBerry smartphones. It’s easy to import desktop iTunes1 or Windows Media® music files.
  • Backup and restore data: Safeguard data with regular backups, or set the automatic backup option.
  • Easy application management: Easily add and remove applications, games, and much more.
  • Automatic device software updates: Keep BlackBerry smartphone software up to date and smoothly receive automatic alerts about new updates.
  • Organizer synchronization: Integrating contacts, calendar appointments, tasks, and memos with a desktop computer has never been easier. Compatible with Microsoft® Outlook®, Windows® Calendar, IBM® Lotus Notes®, and Yahoo!®.2

If your organization is utilizing a Desktop Software Certificate Synchronization tool or enforces SD Card encryption and requires capability to transfer encrypted files to/from a Desktop PC and BlackBerry smartphone, you should review KB23745 prior to deploying Desktop Software 6.0.

Download it here »

Admin Tips: Windows Server 2008 Changes in BlackBerry Environments

With Windows Server® 2008, you may have noticed some changes in the default behavior when it comes to Named Service Provider Interface (NSPI) connections in your BlackBerry Enterprise Server.

Before Windows Server 2008, any individual Messaging Application Programming Interface (MAPI) client could make virtually unlimited NSPI connections to a Global Catalog without consequence. NSPI is the interface that allows MAPI to interact with the Global Catalog server to use the Microsoft® Exchange address book and to perform name resolution tasks requiring the information stored in the Global Catalog.

Get the rest of the tip »

1 iTunes is a trademark of Apple Inc. Windows Media is a trademark of Microsoft Corporation.
2 Microsoft, Outlook and Windows are trademarks of Microsoft Corporation. IBM and Lotus Notes are trademarks of International Business Machines Corporation. Yahoo! is a trademark of Yahoo! Inc. All other trademarks are the property of their respective owners.

BlackBerry Enterprise Server Express

Support Forums

The BlackBerry® Support Community Forums are a great place for your BlackBerry device users to get help—and a place for you to connect with other IT administrators. Do you have questions about BlackBerry Enterprise Solutions? Are you looking for support on devices or accessories? Visit the BlackBerry Support Community Forums.