BlackBerry Questions? We Have Answers
Are you taking advantage of all the features your BlackBerry® smartphone offers? Can you set profiles? Download a ring tone? Manage your network connections? You hold the answers to these questions—and many others—right in your hand. With BlackBerry Answers, you can find the BlackBerry smartphone information you need when you need it.
To access BlackBerry Answers from your handset, go to the Help icon on the expanded home page. From there, select the BlackBerry HELP! Web site.
Once connected, simply type your query in the search field. The site can answer thousands of BlackBerry-related questions. The version available on your smartphone is best for simple questions that will have short answers.
If you have a complicated question—or are troubleshooting—access BlackBerry Answers from your computer (click here to go to BlackBerry Answers from your desktop). If you use the site available from your computer, you’ll be asked a series of follow-up questions that will help you refine your search and find the information you need.
Another way to learn more about your smartphone is by checking out the BlackBerry Support Community Forums. On the forums, you can learn tips and tricks, read how-to articles, and get advice on upgrading to a new BlackBerry smartphone. Anyone can search for and read posts on the forums, but you should register if you want to contribute to the discussion.
Both the smartphone and desktop versions of BlackBerry Answers allow you to type questions into a search bar.
On the desktop, the site will present follow-up questions to ensure you’re getting the information you need.
Once you have chosen your topic, you’ll get step-by-step directions to complete your task.
* Offers subject to change without notice. Please check offer details for more information. Void where prohibited. Check with service provider for availability, roaming arrangements and service plans. Certain features outlined in this document require a minimum version of BlackBerry® Enterprise Server software, BlackBerry® Desktop Software, BlackBerry® Device Software and/or BlackBerry devices and may require additional development or third party products and/or services for access to corporate applications. Prior to subscribing to or implementing any third party products and services, it is your responsibility to ensure that the airtime service provider you are working with has agreed to support all of the features of the third party products and services. Installation and use of third party products and services with Research In Motion's ("RIM") products and services may require one or more patent, trademark or copyright licenses in order to avoid infringement of the intellectual property rights of others. You are solely responsible for determining whether such third party licenses are required and are responsible for acquiring any such licenses. To the extent that such intellectual property licenses may be required, RIM expressly recommends that you do not install or use these products and services until all such applicable licenses have been acquired by you or on your behalf. Your use of third party software shall be governed by and subject to you agreeing to the terms of separate software licenses, if any, for those products or services. Any third party products or services that are provided with RIM products and services are provided "as is." RIM makes no representation, warranty or guarantee whatsoever in relation to the third party products or services and RIM assumes no liability whatsoever in relation to the third party products and services, even if RIM has been advised of the possibility of such damages or can anticipate such damages.
The above information regarding third party products and services is provided in BlackBerry Connection for your information. Since third parties provide the information to Research In Motion Limited ("RIM") and RIM relies on the information without performing any independent investigations, RIM makes no warranty or guarantee concerning the features, reliability, or pricing of the third party products or services, or their compatibility with any RIM products.
© 2009 Research In Motion Limited. All Rights Reserved. BlackBerry®, RIM®, Research In Motion®, SureType® and related trademarks, names and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world.