Management-free Approach to the BlackBerry® Enterprise Solution
Even a Small Business Can Have Big Business Needs
Grayson Homes is a respected home builder in Maryland. But their field supervisors work on job sites, away from the office all day,
and communication is a problem.
Any time a change had to be made during construction, the field supervisors called it in, wrote it down or had to try and remember
the details. It was easy to lose things in the shuffle and Grayson Homes wanted to manage their projects to the highest standards
possible. That meant deploying the BlackBerry® Enterprise Solution for mobile communications.
But Grayson Homes wanted to outsource the management of the BlackBerry® Enterprise Server because they didn't have the technical
expertise in-house to handle it themselves. Their solution was to use a Hosted BlackBerry® Enterprise Server. It uses the same
outsourced services model Grayson Homes uses for their email, and ensures they don't have to buy, install or manage any server software.
Grayson's Field Supervisors gained the advantages of secure BlackBerry® solution email and applications, with everything synchronized
over-the-air between the BlackBerry® smartphones and their corporate systems. Field Supervisors sent emails or booked an appointment on
their BlackBerry smartphones, and they were automatically updated on the desktop computer.
In other words, they gained all the security and functionality of the BlackBerry Enterprise Solution, without needing any in-house IT
expertise. With a Hosted BlackBerry Enterprise Server, Grayson worked with their solution provider, ATSG (www.atsgi.com) who was already
hosting some of their other servers to deliver the Hosted BlackBerry Enterprise Server.
They receive a full wireless experience on a per month, per user basis, and only pay for what they use.
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A Hosted BlackBerry Enterprise Server provides secure wireless access to:
- Hosted Business Email
- IBM® Lotus® Domino®, Microsoft® Exchange or Novell® GroupWise®
- Phone
- Internet and Intranet
- Organizer Features
- Calendar, Contacts, Task Lists
- Business Applications
- Contact management, inventory control, time and billing, bank transaction tracking, stock tickers, mileage managers and more
- Instant Messaging
- SMS
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"The guys in the field manage a lot of appointments with customers and inspectors," says Ron Swecker, Director of Homebuilding. "The
ability to handle that scheduling, from a desktop or a BlackBerry smartphone, is a huge benefit. They enter the information once and then
they can forget about it until they get a reminder. We can also email each other easily to follow up on things. It's so effortless - on a
computer or on the BlackBerry smartphone."
Because Grayson Homes now has access to all the advantages of a BlackBerry Enterprise Server, they were also able to deploy a custom
application. Now field supervisors enter construction details in the Construction Quality Manager, an application that collects the data
and forwards it to the company's database. The ability to track and manage work on construction sites has never gone smoother.
"We went with a Hosted BlackBerry Enterprise Server because we know we're good at building houses," says Swecker. "We're not technology
people. Having our solution hosted means we're free to focus on the things we know how to do, while the experts keep our wireless
system running."
Grayson Homes is just one example of the many companies who have arranged a Hosted BlackBerry Enterprise Server - so they can focus
on managing their business instead of managing technology.
Find out more:
Click here for more information on Hosted BlackBerry Enterprise Server.
Until September 28, 2007, you can receive three months of free USA.NET Hosted BlackBerry Enterprise Server, with no set up charge. To sign
up for this offer, please call 1-888-338-8021 or visit http://www.usa.net/solutions/blackberry.html. Some restrictions may apply. Please
visit the site for complete details.
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