BlackBerry®

Manageability in BlackBerry Enterprise Server v5.0

The manageability improvements in BlackBerry® Enterprise Server v5.0 are meant to provide far more granular control of an organisation's BlackBerry® deployment and improve efficiencies and reduce the workload of your IT department. In this article, we will briefly describe each of the major manageability improvements in BlackBerry Enterprise Server v5.0 and explain how they'll change the way your BlackBerry solution is organised and maintained.

Take advantage of Manageability »

Attend the BlackBerry Innovation Forum

Ideas & inspiration for your mobile strategy

Looking for a mobile strategy? Want to find new ideas to manage your existing mobile architecture? Want to see the latest apps and solutions for BlackBerry?

Join Research In Motion (RIM) for the BlackBerry Innovation Forum on October 22, 2009 at the Sofitel London Heathrow T5. The forum will feature panel discussions and forums on mobile strategies, with three breakout tracks: Public Sector, Enterprise Solutions, and Technical & IT solutions. Discussion topics include the importance of a mobile business strategy, enterprise mobility strategies, solutions for the public sector, and maximising your IT resources.

The forum is geared for enterprise and IT decisionmakers from mid- to large-size organisations, both public and private, as well as IT admins. BlackBerry customers and those curious about the platform are also welcome.

click here »

Standard Life Increases the Efficiency of Its Workforce by Extending the Power of Its Mobile Devices

After successfully rolling out mobile email for more than 1,400 key employees with BlackBerry® Enterprise Server and IBM® Lotus® Domino®, Standard Life wanted to get more from its mobile investment and increase efficiencies by mobilising data and tasks. By doing so, Standard Life saw an increased return on its investment as well as increased security of online data.

In this case study, we delve into the challenges Standard Life faced—and the solutions it developed.

Do more with messaging and collaboration »

Tips for IT Administrators

How to merge multiple calendars into one calendar on the BlackBerry smartphone

If calendar entries are present across multiple calendars on the BlackBerry® smartphone and only one calendar is intended to be used.

click here to learn how to merge the calendars »
How to run an audit of administrative actions within BlackBerry Administration Service

An organisation may have a need to report on administrative actions taken within the BlackBerry Administration Service in BlackBerry® Enterprise Server version 5.0. An SQL script has been created to fulfill this requirement.

Click here for the how to »
How to set up Bluetooth connectivity with BlackBerry Desktop Manager

By using Bluetooth® wireless technology to connect a BlackBerry smartphone to BlackBerry® Desktop Manager, all data is routed through the Bluetooth port, which bypasses the wireless network. This feature allows BlackBerry smartphone users who are located in areas of insufficient network coverage to synchronise data and reconcile email messages.

View document »

Support Links:

Official BlackBerry® Support Community Forums Plug into a worldwide knowledge-sharing community and connect with other BlackBerry users to troubleshoot, ask questions, share product reviews and more.
BlackBerry® Technical Support Services Receive 24x7 technical support and software maintenance direct from the manufacturer with an annual support subscription from Research In Motion (RIM).
BlackBerry Training Improve efficiency and productivity in your organization with advanced BlackBerry Training courses—for both BlackBerry Enterprise Server administrators and BlackBerry smartphone users.
BlackBerry Professional Services Optimally deploy wireless technology within your organization with expertise and guidance from a dedicated team of professional services consultants from RIM.
BlackBerry Technical Solution Center Your portal for the latest troubleshooting, knowledge base articles and Technical Support Services information.
RSS Sign up for RSS Feeds from the BlackBerry Technical Solution Center to receive the latest support articles, alerts and software release notes.

Support Forums

The BlackBerry Support Community Forums are a great place for your BlackBerry device users to get help—and a place for you to connect with other IT administrators. Do you have questions about BlackBerry Enterprise Solutions? Are you looking for support on devices or accessories? Visit the BlackBerry Support Community Forums.

Choose the BlackBerry Smartphone that Fits Your Lifestyle

Get help finding the perfect BlackBerry® solution. Click here to get started »

* Offers subject to change without notice. Please check offer details for more information. Void where prohibited. Check with service provider for availability, roaming arrangements and service plans. Certain features outlined in this document require a minimum version of BlackBerry^® Enterprise Server software, BlackBerry^® Desktop Software, BlackBerry^® Device Software and/or BlackBerry devices and may require additional development or third party products and/or services for access to corporate applications. Prior to subscribing to or implementing any third party products and services, it is your responsibility to ensure that the airtime service provider you are working with has agreed to support all of the features of the third party products and services. Installation and use of third party products and services with Research In Motion's ("RIM") products and services may require one or more patent, trademark or copyright licenses in order to avoid infringement of the intellectual property rights of others. You are solely responsible for determining whether such third party licenses are required and are responsible for acquiring any such licenses. To the extent that such intellectual property licenses may be required, RIM expressly recommends that you do not install or use these products and services until all such applicable licenses have been acquired by you or on your behalf. Your use of third party software shall be governed by and subject to you agreeing to the terms of separate software licenses, if any, for those products or services. Any third party products or services that are provided with RIM products and services are provided "as is." RIM makes no representation, warranty or guarantee whatsoever in relation to the third party products or services and RIM assumes no liability whatsoever in relation to the third party products and services, even if RIM has been advised of the possibility of such damages or can anticipate such damages.

The above information regarding third party products and services is provided in BlackBerry Connection for your information. Since third parties provide the information to Research In Motion Limited ("RIM") and RIM relies on the information without performing any independent investigations, RIM makes no warranty or guarantee concerning the features, reliability, or pricing of the third party products or services, or their compatibility with any RIM products.

Copyright © 2009 Research In Motion Limited. All rights reserved. BlackBerry^®, RIM^®, Research In Motion^®, SureType^®, SurePress™ and related trademarks, names and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world. All other trademarks are the property of their respective owners.

BlackBerry®

UK IT Edition October 2009

Manageability in BlackBerry Enterprise Server v5.0

Attend the BlackBerry Innovation Forum

Ideas & inspiration for your mobile strategy

Standard Life Increases the Efficiency of Its Workforce by Extending the Power of Its Mobile Devices

Tips for IT Administrators

How to merge multiple calendars into one calendar on the BlackBerry smartphone

How to run an audit of administrative actions within BlackBerry Administration Service

How to set up Bluetooth connectivity with BlackBerry Desktop Manager

Support Links:

More Links:

Contents

Support Forums

Choose the BlackBerry Smartphone that Fits Your Lifestyle

UK IT Edition October 2009

Ideas & inspiration for your mobile strategy

Tips for IT Administrators

How to merge multiple calendars into one calendar on the BlackBerry smartphone

How to run an audit of administrative actions within BlackBerry Administration Service

How to set up Bluetooth connectivity with BlackBerry Desktop Manager

Support Links:

More Links:

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