Lessons from the Winners of the Wireless Leadership Awards
Hint: Focus on bringing information to customer locations
The three winners of the 2010 Wireless Leadership Awards can teach your organisation important lessons in mobility. First, create solutions that give field teams access to vital information, including from legacy systems, while they are at customers' locations. Second, understand that capturing data onsite is far more accurate than inputting it back at the office. Finally, use the built-in features of the BlackBerry solution to get the most from mobility. Get ideas for your own organisation by reading this inside look at the Wireless Leadership Award winners.
Have You Developed BlackBerry Apps to Help Customers?
We want to hear from you
Have you developed a BlackBerry app for you company to help your customers? UPS, for example, recently launched its UPS Mobile™ app for BlackBerry smartphones to help its customers ship packages. We will be covering this hot topic and want to hear from you.
If you have examples of your own, or just have questions you would like answered, send us an email with “Build Customer Apps” in the subject line to editor@blackberry.com.
New! The LinkedIn for BlackBerry App Is Here
The popular professional networking site is a natural for BlackBerry smartphones
The highly anticipated LinkedIn® for BlackBerry app is now available in BlackBerry App World™. Send messages right from your Messages folder, check network updates, view profiles, and add new contacts—all of the popular features are included. Bring your professional network with you on your BlackBerry smartphone!
Why We Love the New Twitter for BlackBerry Smartphones App
The new Twitter® for BlackBerry smartphones app is available now as a free download from BlackBerry App World. The app includes the features you would expect for tweeting on the go, including search, find people, mentions, lists, direct messaging, and following. You can of course also view profiles and make updates. To celebrate the app's arrival we have put together lists of things we love about tweeting on a BlackBerry smartphone.
Notice: BlackBerry Enterprise Server v4.1 Certification Exams are Retiring on 1, Sept. 2010
Maintain your current status by completing BlackBerry Enterprise Server v5.0 exams before 28, Feb. 2011
Please note that as of 1, September 2010 all BlackBerry Enterprise Server v4.1 exams will be retired. To maintain your status within the BlackBerry® Certification Program you will be required to complete BlackBerry Enterprise Server v5.0 related exams prior to 28, February 2011.
Advantages of BlackBerry Enterprise Server v5.0 Certification:
- Proves your expertise with the latest BlackBerry products and services
- Demonstrates a high level of commitment and dedication
- Helps you stay current with technology trends
- Builds an expert reputation
- Strengthens contributions to your organisation
- If you're currently certified, take advantage of a 10% discount on future BlackBerry Certification Exams. For details, log into the BlackBerry Certification Credential Manager here and submit a voucher request by responding to the form titled “BlackBerry Certified Discount Voucher Request”.
Tips & Tricks: How to Avoid Those Embarrassing Moments
Oh, embarrassment. Try as we might, everyone experiences a few red-faced moments in life, and today's mobile business culture is no exception. What, you may ask, could possibly be embarrassing about a BlackBerry smartphone? Consider one woman we know. It seems she once pocket dialed her boss's mobile phone at 2 a.m. Next day her boss told her, “I enjoy talking to you during business hours, but late at night please lock your phone!”
What can you do to avoid, or at least lessen, those situations? Try these tips for your BlackBerry smartphone. Practice them regularly and you may dodge a few mortifying moments.
Support Links:
- Official BlackBerry® Support Community Forums Plug into a worldwide knowledge-sharing community and connect with other BlackBerry users to troubleshoot, ask questions, share product reviews and more.
- BlackBerry® Technical Support Services Receive 24x7 technical support and software maintenance direct from the manufacturer with an annual support subscription from Research In Motion (RIM).
- BlackBerry Training Improve efficiency and productivity in your organisation with advanced BlackBerry Training courses—for both BlackBerry Enterprise Server administrators and BlackBerry smartphone users.
- BlackBerry Technical Solution Center Your portal for the latest troubleshooting, knowledge base articles and Technical Support Services information.
- BlackBerry Administration Documentation Find guides and tutorials to help you plan your installation or upgrade, set IT policies, and administer and troubleshoot the BlackBerry Enterprise Solution.
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Latest BlackBerry Smartphones
BlackBerry smartphones pictured on this page: BlackBerry® Bold™ 9700 smartphone, BlackBerry® Storm2™ 9520 smartphone, BlackBerry® Curve™ 8520 smartphone. For more information click here »
