Direct Access to BlackBerry Experts, 24-7

Protect and maximize your BlackBerry investment by receiving technical support and software maintenance directly from Research In Motion (RIM) – the manufacturer and wireless experts for the BlackBerry solution.

Choose the support you need

BlackBerry Technical Support Services – An annual subscription-based technical support and software maintenance program that includes 5 levels of support so that you can choose a support package designed with your unique requirements in mind.

  • FREE BlackBerry Enterprise Server software upgrades so you stay current at all times
  • A single point of contact, and convenient contact methods
  • Better management of IT resources and budgets, and less downtime

Subscribe today and get cost effective and comprehensive support for BlackBerry Enterprise Server for Microsoft Exchange, BlackBerry® Mobile Data System, BlackBerry smartphones and software.

BlackBerry Incident Based Support – Pay for technical support from RIM on a case-by-case basis using your credit card.

Complimentary Support – Get started with the video installation tutorials that are part of your Tool Kit. If you have any difficulties during installation our technical support team is available to help. Complimentary Support provides 24x7 email and telephone access to the BlackBerry Technical Support team for troubleshooting assistance related to your BlackBerry Enterprise Server installation. Register for Complimentary Support.

Affordable protection for your BlackBerry investment

To learn more about each support program, or to use a selector tool to help determine which level of BlackBerry Technical Support Services is right for you, please visit BlackBerry Technical Support