View tutorials that provide step-by-step instructions with screenshots to active devices on BlackBerry UEM.
Here you will find guides for:
- Product overview, prerequisite and planning
- Installation, upgrades, and configuration
- Daily administration
- Getting started guides for all smartphones
Note: you need an active license to use UEM.
Existing customers: UEM requires its own SRP Identifier. You can create a new SRP in myAccount > SRP Management.
Caution: You must use installers designed for UEM to install BlackBerry Control and BlackBerry Proxy included in the download packages above. Use of standalone or prior Good Control and Good Proxy installers will not function with UEM.
BlackBerry UEM / BES Versions
Learn more and get started with BlackBerry UEM.
Learn more and get started with BES12.
Learn more and get started with BES10.
Learn more and get started with BES5.
Now with Improved Search and Resources!
BlackBerry Admins manage your enterprise software without the need to pick up the phone. Our easy to use, mobile-browser friendly portal has been recently updated to consolidate software administration and self-service experiences and to improve search capabilities. Specifically you can now find all of the product information and many resources previously found in the BlackBerry Admin Portal and within one easy to use interface in myAccount.
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Repository of thousands of articles and resources focused on helping customers solve issues with any BlackBerry products or solutions.