End-to-end event management
AtHoc Situation Response centralizes the approach to critical event management, providing the necessary capability to plan, manage and remediate events.
BlackBerry AtHoc Crisis Communications System
Organizations around the world use BlackBerry® AtHoc® software to communicate and collaborate in times of crisis, providing business leaders and crisis managers valuable situational awareness and control.
Introducing AtHoc Public Safety Edition: providing local governments and universities proven capabilities to deliver critical communications directly to the public in an accurate, secure and trusted manner.
Keep People Safe and Operations Running
BlackBerry AtHoc is trusted by organizations globally to unify their crisis communications. It offers a whole new level of protection for your people and gives leaders the information they need to make critical safety decisions.
Full-featured Crisis Communications
- End-to-end event management
- Real-time Visibility
- Emergency Mass Notifications
- Collaboration Across Organizations
- Situational Awareness
Real-time Visibility into Personnel Safety
Account for 100% of your people to achieve operational resiliency. AtHoc Account enables real-time visibility into the safety status of your personnel for more effective crisis response and assured business continuity.
Emergency Mass Notifications
AtHoc Alert unifies all communication modalities to alert everyone you care about with a single click. Emergency managers can provide assured rapid communication across the entire enterprise or community.
Collaboration Across Organizations
Emergencies, even small ones, do not happen in isolation. AtHoc Connect bridges the communication gap between organizations during these events.
Situational Awareness
AtHoc Collect enables your field personnel to be the eyes and ears of the operations center. See what’s happening at an incident scene, and mobilize rapidly for an effective response.
Full-featured Crisis Communications
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End-to-end event management
AtHoc Situation Response centralizes the approach to critical event management, providing the necessary capability to plan, manage and remediate events.![End-to-end event management]()
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Real-time Visibility into Personnel Safety
Account for 100% of your people to achieve operational resiliency. AtHoc Account enables real-time visibility into the safety status of your personnel for more effective crisis response and assured business continuity. -
Emergency Mass Notifications
AtHoc Alert unifies all communication modalities to alert everyone you care about with a single click. Emergency managers can provide assured rapid communication across the entire enterprise or community. -
Collaboration Across Organizations
Emergencies, even small ones, do not happen in isolation. AtHoc Connect bridges the communication gap between organizations during these events.![Collaboration Across Organizations]()
-
Situational Awareness
AtHoc Collect enables your field personnel to be the eyes and ears of the operations center. See what’s happening at an incident scene, and mobilize rapidly for an effective response.![Situational Awareness]()
Introducing AtHoc Situation Response
Plan for, manage and remediate incidents that can impact your organization by defining an incident plan in advance, and using it during an event for a fast response. Collaborate securely in real-time to keep stakeholders informed, whether at their desks or in the field.
BlackBerry AtHoc Professional Services
All organizations need a degree of crisis communications, but in-house expertise and the ability to manage a program independently varies. The experts at BlackBerry can help.
AtHoc Consulting Services
Whether you're just getting starting or already have something in place, BlackBerry AtHoc crisis communications experts can get you to the next level of preparedness. Let us help you define or refine your crisis communications plan today.
BlackBerry AtHoc Managed Service
BlackBerry® AtHoc Managed Service offers a fully managed crisis communications solution, which includes full administration in the cloud, creation of communications templates, and deployment of communications when needed.
Industry Focus
BlackBerry AtHoc is uniquely positioned to offer a crisis communication and emergency notification system, tailored to a variety of industry needs.
Federal Government
BlackBerry AtHoc protects 70% of US Federal Government employees. It helps meet specific government requirements and enables communication to bridge entities.
State and Local Government
BlackBerry AtHoc connects state and local agencies and the communities they serve, meeting critical interoperable communication needs when it matters most.
Public Safety & Law Enforcement
Whether you need to collaborate with other emergency services for a response, gain situational awareness from the scene, recall staff based on skill and availability, or ensure everyone, on duty or not, receives the daily bulletin, BlackBerry AtHoc can help.
Healthcare
BlackBerry AtHoc transforms healthcare organizations' IP networks into powerful critical communication systems.
Transportation
BlackBerry AtHoc enables collaboration with hundreds of organizations, creating customized crisis communication networks.
Education
BlackBerry AtHoc offers a solution for universities and colleges to keep staff, students, community and property protected during an emergency or outage.
Customer Success
Twenty years ago, our emergency response process involved calling people on their landlines and sounding sirens. Since then, a great deal has changed, and we’ve been able to change with it. Through BlackBerry AtHoc, we’re able to leverage many different communication channels – social media, mobile devices, federal alerting systems, and more.
Heather Tiernan, Community Warning System Manager, Contra Costa County
Customer Success
Whilst we are supporting a major incident or nationwide operation, we still have nuclear sites to defend. We therefore need the capacity to setup overtime shifts on extremely short notice. BlackBerry AtHoc has been incredibly useful in that regard.
Joseph Shearer-Rust, Resilience Officer, Civil Nuclear Constabulary
Customer Success
When you’re running an event as complex as the G7 Summit, nothing ever goes exactly as planned. Anything can happen. BlackBerry AtHoc helps ensure that no matter what issues we encounter, we’re ready to address them quickly and efficiently.
Michel Bouvier, Chief of Operations, Summit Integrated Command Center, Global Affairs Canada’s Summits Management Office
Customer Success
Though BlackBerry AtHoc was the most cost-effective solution, we don’t really look at it as a cost-saving tool. It provides us with the ability to communicate with our clients and our sites more efficiently and effectively than we could before. And that in turn helps us keep our personnel safe while also protecting our clients – that’s not really something you can assign a specific value to.
Leo Tarelli, Mobilisation Manager, Axis Security
Customer Success
We were initially drawn to BlackBerry AtHoc because we knew BlackBerry had an established history within healthcare and government. Given our performance and reliability issues with our previous solutions, we didn’t want to expend any time and effort on a company that didn’t have some experience.
Lead Resource Specialist, US Medical Facility
Customer Success
Emergency notifications that used to take us 90 minutes to deploy are now communicated within 90 seconds using AtHoc.
Maxim Zakurdaev, Enterprise Architect and Technical Product Management, Canada House of Commons
Customer Success
When disaster strikes, BlackBerry AtHoc is there when we need it, allowing us to keep our people safe. It’s like insurance from that perspective – something you can rely upon in an emergency, but whose value you don’t realise until you need it.
Thomas Brewer, GIS Technology Officer, MEMA
Resources & Support
