Augmented Threat Prevention, Detection and Response Cybersecurity
CylanceGUARD Managed XDR allows you to focus on key security initiatives rather than spending time and resources attempting to make sense of data, triaging alerts, or recovering from attacks.
Holistic Telemetry Beyond Endpoints
Deep Expertise and Threat Prevention Experts
Eradicate Threats with Threat Intelligence


Evolving Threat Prevention
Methodology-Based Threat Hunting
Expertise When and Where You Need It
Prevention-First Protection
Automated Rapid Response and Containment
Expanded Security
AI-Powered Mobile Device Security
MITRE ATT&CK Framework Mapping
CylanceGUARD Package Comparison
CylanceGUARD is available in two different packages that are designed to fit any organization’s needs. Both packages are scalable as goals dictate.
- CylanceGUARD is a 24x7x365 managed XDR offering to help monitor and manage customer threats from alert to closure through email and mobile interactions with analysts.
- CylanceGUARD Advanced adds closed-loop communications and access to a BlackBerry analyst to navigate incidents and provide regular updates on overall threat prevention status. Advanced customers are also eligible to secure optional CylanceGUARD services for integrating and managing telemetry data from SIEM and other 3rd party applications.
The two offerings are summarized in the table below.
CylanceGUARD Essentials | CylanceGUARD Advanced | |
---|---|---|
Technology
|
|
|
CylancePROTECT and MTD
|
Included
|
Included
|
CylanceOPTICS
|
Included
|
Included
|
CylancePERSONA
|
No
|
Optional
|
CylanceGATEWAY
|
No
|
Optional
|
Subscription-based Managed XDR
|
Included
|
Included
|
3rd Party Integrations
|
Optional
|
Optional
|
Incident Response (IR) Retainer
|
Optional
|
Optional (20% discount)
|
CylanceGUARD Features
|
|
|
Customized Product Configuration, Optimization and Assurance (Including BlackBerry Product Onboarding)
|
Included
|
Included
|
Email, Portal, and Mobile Alert Escalation and Management
|
Included
|
Included
|
24x7x365 Monitoring
|
Included
|
Included
|
Continuous Threat Hunting
|
Included
|
Included
|
Defined SLOs for Critical Alerts
|
Included
|
Included
|
Threat Intel Overlay
|
Included
|
Included
|
Critical Alert Outreach
|
Included
|
Included
|
Access to CylanceGUARD Analysts (Incident Response Guidance and Strategy)
|
No
|
Included
|
Monthly Activity Report
|
No
|
Included
|
Quarterly Activity Report
|
No
|
Included
|
ADDITIONAL SERVICES
|
|
|
Compromise Assessment (CA)
|
Optional
|
Optional
|
Attack Simulations
|
Optional
|
Optional
|
Pen Testing
|
Optional
|
Optional
|
Risk Assessment
|
Optional
|
Optional
|
CISO Engagement
|
Optional
|
Optional
|
CylanceGUARD Essentials | |
---|---|
Technology |
|
CylancePROTECT and MTD |
Included
|
CylanceOPTICS |
Included
|
CylancePERSONA |
No
|
CylanceGATEWAY |
No
|
Subscription-based Managed XDR |
Included
|
3rd Party Integrations |
Optional
|
Incident Response (IR) Retainer |
Optional
|
CylanceGUARD Features |
|
Customized Product Configuration, Optimization and Assurance (Including BlackBerry Product Onboarding) |
Included
|
Email, Portal, and Mobile Alert Escalation and Management |
Included
|
24x7x365 Monitoring |
Included
|
Continuous Threat Hunting |
Included
|
Defined SLOs for Critical Alerts |
Included
|
Threat Intel Overlay |
Included
|
Critical Alert Outreach |
Included
|
Access to CylanceGUARD Analysts (Incident Response Guidance and Strategy) |
No
|
Monthly Activity Report |
No
|
Quarterly Activity Report |
No
|
ADDITIONAL SERVICES |
|
Compromise Assessment (CA) |
Optional
|
Attack Simulations |
Optional
|
Pen Testing |
Optional
|
Risk Assessment |
Optional
|
CISO Engagement |
Optional
|
CylanceGUARD Advanced | |
---|---|
Technology |
|
CylancePROTECT and MTD |
Included
|
CylanceOPTICS |
Included
|
CylancePERSONA |
Optional
|
CylanceGATEWAY |
Optional
|
Subscription-based Managed XDR |
Included
|
3rd Party Integrations |
Optional
|
Incident Response (IR) Retainer |
Optional (20% discount)
|
CylanceGUARD Features |
|
Customized Product Configuration, Optimization and Assurance (Including BlackBerry Product Onboarding) |
Included
|
Email, Portal, and Mobile Alert Escalation and Management |
Included
|
24x7x365 Monitoring |
Included
|
Continuous Threat Hunting |
Included
|
Defined SLOs for Critical Alerts |
Included
|
Threat Intel Overlay |
Included
|
Critical Alert Outreach |
Included
|
Access to CylanceGUARD Analysts (Incident Response Guidance and Strategy) |
Included
|
Monthly Activity Report |
Included
|
Quarterly Activity Report |
Included
|
ADDITIONAL SERVICES |
|
Compromise Assessment (CA) |
Optional
|
Attack Simulations |
Optional
|
Pen Testing |
Optional
|
Risk Assessment |
Optional
|
CISO Engagement |
Optional
|
Awards for BlackBerry Cybersecurity
We are proud to be recognized for our award-winning cybersecurity solutions.
Resources
Data Sheet
CylanceGUARD
Learn more about CylanceGUARD including additional benefits, key features, and use cases.
Blog Post
Hitting the Security Trifecta
Find out how Managed XDR services are revolutionizing the way businesses protect themselves.
Report
BlackBerry 2022 Threat Report
Get up to speed on the latest techniques, tactics, and procedures (TTPs) used by cybercriminals - so you can prepare.
Checklist
Overcome Your Growing Security Challenges with Managed XDR
Assess how well your security team is currently handling these critical challenges.
CylanceGUARD FAQ
What is CylanceGUARD?
CylanceGUARD is a subscription-based 24x7 managed extended detection and response (XDR) service. Our expert analysts act as an extension of your team, providing actionable intelligence to prevent threats quickly while minimizing alert fatigue—allowing you to focus on key security initiatives rather than spending time and resources recovering from breaches or triaging alerts.
What is Managed XDR?
Managed XDR is augmented threat prevention, detection and response cybersecurity. It extends the capabilities of managed detection and response (MDR) with additional telemetry provided by integrations with third-party solutions.
Learn MoreWhat are the benefits of CylanceGUARD?
BlackBerry has the expertise and technology to protect your organization from cyberattacks by preventing and containing breaches. CylanceGUARD allows you to focus on key security initiatives rather than spending time and resources triaging alerts or recovering from an attack.
Is CylanceGUARD the same as BlackBerry Guard?
The CylanceGUARD Managed Detection and Response service was renamed BlackBerry® Guard in 2020 following BlackBerry’s 2019 acquisition of Cylance. We changed the name back to CylanceGUARD Managed Extended Detection and Response (XDR) in 2022 in recognition of our cybersecurity AI heritage.
What are the use cases for CylanceGUARD?
CylanceGUARD is effective for organizations that need to address alert fatigue, to deal with increasingly sophisticated threats, and to deal with the skills and resources gap in cybersecurity.
How do I get CylanceGUARD?
CylanceGUARD is an enterprise Managed Extended Detection and Response service from BlackBerry. It requires a user license and software installation. Contact BlackBerry Sales to purchase your license and schedule onboarding for you and your team.
Contact SalesPrevention-First Cybersecurity Solutions from BlackBerry
BlackBerry Cyber Suite provides a total solution for Zero Trust with full coverage across the full spectrum of devices, network, apps, and people.
CylancePROTECT
CylanceOPTICS


