BlackBerry Support

Support Resources

BlackBerry Online Account Support

Search the knowledge base, check the status of support cases, download software and manage licenses.

BlackBerry QNX Support

Get help with BlackBerry QNX via an informational hub, dedicated help lines, a community portal and more.

BlackBerry Certicom Support

Contact us for standard toolkit and appliance support or choose a support plan for enhanced assistance. 

BlackBerry Radar Support

Access product documentation, contact us and learn about recyling and disposal options. 

BlackBerry Protect and BlackBerry Optics Support

Find product documentation, updates and alerts, contact information and more.

BlackBerry Spark App Support

Access documentation, our community support portal and downloads.

BlackBerry Smartphone App Support

Access documentation, downloads and more for Android, iOS and BlackBerry 10 apps.

BlackBerry Smartphone Support

Find help, how-to articles and troubleshooting for your Blackberry device.

Enterprise Software Documentation and Training

BlackBerry Workspaces

Product troubleshooting and support as well as user guides and training materials.

BlackBerry 2FA

Product troubleshooting, support, user guides and training materials.

BlackBerry Enterprise Identity

Product support, user guides and training materials.

BBM Enterprise

Installation instructions, administrator guides, help documentation, support and troubleshooting. 

BlackBerry AtHoc

Support case management, online training, operator checklists, best practices resources and more.

BlackBerry 10 and BlackBerry OS Infrastructure End of Life

BlackBerry will be taking steps to decommission the legacy services for BlackBerry 7.1 OS and earlier, BlackBerry 10 software, BlackBerry PlayBook OS 2.1 and earlier versions, with an end of life or termination date of January 4, 2022.

Related Resources

View All Security Bulletins
View Bulletins
View All Security Notices
View Notices