Beyond Email – Cross-Industry Solutions

Organizations may experience such benefits as reduced operating costs, improved competitiveness and increased productivity, by providing their mobile professionals with wireless access via BlackBerry devices to third party applications such as:^*

• Sales force automation
• Field data collection
• Business intelligence
• Network systems management
• Development tools

Increase Sales Efficiency

With BlackBerry, mobile sales professionals can be more responsive to customer needs and opportunities while on the go:

• Get updated leads, commission, pricing and inventory information wirelessly
• Report win/loss information and competitive intelligence from the palm of your hand
• Access customer intelligence and knowledge pool at point of contact
• Streamline sales processes

To request more information, please email: sfa@blackberry.net
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Boost Field Productivity

Wireless field service applications for BlackBerry allow field-based employees to receive and react to important customer, inventory and dispatch information on-the-fly:

• Get service requests and dispatch service personnel wirelessly
• Check service history, parts inventory and knowledge bases from the palm of your hand
• Update billing, SLA and escalation information on-the-job
• Identify and report potential revenue opportunities on the spot

To request more information, please email: fieldservice@blackberry.net
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Keep Executives Informed

With Business Intelligence (BI) applications for BlackBerry, mobile executives have wireless access to tools that allow better understanding of customer requirements.

• Decision makers can receive notifications of issues in customer relationships, supply chain activity, sales and financial performance or any other business event

To request more information, please email: crossindustrysolutions@blackberry.net
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Manage Wired Assets Wirelessly

Network and Systems Management (NSM) third party applications for BlackBerry provide tools for IT professionals to manage BlackBerry devices and BlackBerry Enterprise Server™ software, and can also extend remote systems management capabilities to BlackBerry devices.

This allows IT professionals to perform network management activities while mobile:

• Provision new users and applications in an airport terminal
• Receive service tickets and reboot the server in a restaurant
• Monitor and manage SLA in the back seat of a taxi

To request more information, please email: crossindustrysolutions@blackberry.net
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Build Your Own Applications

BlackBerry enables corporate developers to extend access to their organization's server-based information to employees' BlackBerry devices, providing mobile professionals with the data they need.

• Tailor your BlackBerry applications to suit your business environment
• Allow for maximization of ROI by leveraging information system investments

To request more information, please email: corpdevelopment@blackberry.net
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Learn more about solutions for vertical industries.

^*Your use of third party software shall be governed by and subject to you agreeing to the terms of separate software licenses, if any, for those products or services. Any third party products or services that are provided with RIM's products and services are provided "as is". RIM makes no representation, warranty or guarantee whatsoever in relation to the third party products or services and RIM assumes no liability whatsoever in relation to the third party products and services even if RIM has been advised of the possibility of such damages or can anticipate such damages. Check with service provider for availability, roaming arrangements, service plans, features and coverage. Phone functionality is not available on devices such as the RIM 850™, RIM 857™, RIM 950™, RIM 957™ and BlackBerry 5790™. Phone feature on BlackBerry 7270™ limited to Session Initiated Protocol based IP telephony.

Information provided herein is subject to the relevant legal terms, including the following disclaimer

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