Accessibility

BlackBerry^® respects and celebrates the diversity of people who make up the community. We are committed to excellence in serving the diverse community, including persons with disabilities. 

Access to information is essential for people of all abilities, enabling them to fully participate in work, education, communication, and everyday life. BlackBerry® is committed to creating technology that supports accessibility and inclusion by designing applications that are usable by a diverse range of customers, including individuals with disabilities.

BlackBerry applications help users access information, communicate effectively, and stay connected with colleagues, friends, and family wherever they are. By incorporating accessibility features and supporting assistive technologies, BlackBerry strives to remove barriers and provide an equitable user experience that empowers all customers to remain productive, informed, and engaged while on the go.

Accessibility for Ontarians with Disabilities Act (AODA): Our Commitment

BlackBerry Limited and its subsidiaries ("BlackBerry") are committed to working to improve access and opportunities for people with disabilities by identifying, removing, and preventing barriers that might interfere with their ability to make full use of our products and services.

BlackBerry strives to offer quality products and services to each member of the community and to always provide these products and services in a way that respects the dignity and independence of people with disabilities. BlackBerry is committed to open communication and to ensuring that people with disabilities have equal opportunity access.

BlackBerry is conformant with all aspects of AODA and has integrated these elements into its daily operations. These elements take into account the AODA requirements for the development of Accessibility policies and plans, training, customer feedback mechanisms, accessible formats and communication supports, emergency procedures, accessible websites and web content, recruitment, accommodation plans, and career development and advancement.

Please contact BlackBerry’s Accessibility team at accessibility@blackberry.com to:

• Submit an inquiry or provide feedback concerning accessible services available to BlackBerry customers

• Request an alternate format of the BlackBerry Accessibility Policy or other documents required under the Accessibility for Ontarians with Disabilities Act

• Request a copy of BlackBerry’s feedback process or other documents required under the Accessibility for Ontarians with Disabilities Act

• Request to provide feedback via an alternate accessible format, or required communication supports

BlackBerry Accessibility Policy (PDF)

BlackBerry Multi-Year Accessibility Plan (PDF) 

Voluntary Product Accessibility Template (VPAT) Accessibility Conformance Reports

A Voluntary Product Accessibility Template (VPAT) Accessibility Conformance Report is available for applicable BlackBerry products to help customers evaluate how accessibility features align with recognized accessibility standards and requirements.

To request a VPAT for BlackBerry software offerings please contact accessibility@blackberry.com.