BlackBerry AtHoc
When Signals Connect, Action Follows
When conditions change faster than organizations can adapt, operations fail. BlackBerry® AtHoc® provides a consistent operational structure that turns fragmented signals into coordinated action across people, systems, and agencies.
Modern Crisis Response
The Reality of Modern Operations
Operations rarely fail due to a lack of tools. They fail when information is scattered, understanding lags behind events, and coordination breaks down under pressure. Signals surface across disconnected systems. Field input arrives late or without context. Workflows shift from incident to incident. Teams are left to improvise coordination as conditions change. This is not a scale or alerting problem. It is a structural one.
98%
Of organizations call Critical Event Management essential to resilience (2025 APG CEM Survey).
91%
Still use tools that fall short in security, scale, or reliability during incidents (2025 APG CEM Survey).
$300K USD
Average cost per hour of operational disruption (Ponemon Institute).
Core Capabilities
Coordinate and Respond in Critical Moments
BlackBerry AtHoc connects agencies, responders, and citizens in one federated system to share awareness, coordinate securely, and act in sync without losing control.
Engineered for Mission-Scale Resilience
Built to operate reliably during large-scale, high-demand events. AtHoc maintains performance, message delivery, and visibility even as activity spikes and infrastructure is strained.
Automated Workflows
A consistent operational structure guides detection, notification, accountability, coordination, and recovery. Teams follow predictable steps across events instead of rebuilding workflows under pressure.
Federated Situational Awareness
Operational signals from alerts, personnel status, field reports, maps, geofences, and connected systems are consolidated into a single, shared view. Teams work from the same picture without switching tools.
Operations, Enabled by Mobile
The AtHoc mobile application is designed for moments when clarity and reliability matter most. It enables two-way participation, structured reporting, and dependable performance in constrained environments, allowing field personnel to remain active contributors as situations evolve.
Unified Operational View
Communication, accountability, field input, and operational status are continuously aligned so leaders and responders act from the same understanding as conditions change.
Precise Geo and Attribute-Based Targeting
Messages and actions are targeted by role, location, organization, and operational context. This ensures the right people receive the right information without over-notifying or slowing response.
BlackBerry AtHoc Explained
Trusted Emergency Communication
When emergencies strike, BlackBerry AtHoc ensures fast, reliable alerts to protect people and operations.
Outcomes at-a-glance
Build a More Effective Response System
A consistent operational structure produces measurable improvements across incidents and daily operations.
Faster, More Confident Decisions
Shared awareness and structured input shorten decision cycles and reduce uncertainty as conditions change.
Coordinated Action Across Teams and Agencies
Aligned workflows ensure responders, operators, and partners act from the same priorities without conflicting actions.
Reduced Operational and Human Impact
Clear targeting and real-time accountability stabilize situations faster and limit downstream disruption.
Confidence in Compliance and Accountability
Structured workflows, audit trails, and validated delivery support regulatory and governance requirements.
BlackBerry AtHoc In Action
Make a Measurable Impact Across Operations
BlackBerry AtHoc provides a unified platform to manage operational activities across diverse scenarios. From life safety events and severe weather to infrastructure disruptions and routine business, it ensures timely alerts, clear coordination, and efficient response, protecting people and sustaining critical operations.
Verify Personnel Safety and Status
Quickly check in with affected personnel, see who is safe, who needs help, and who has not responded, all in one operational view.
Activate Workforce for Operational Recovery
Determine staff availability during outages or disruptions and coordinate return-to-work actions to restore services faster.
See What’s Happening on the Ground
Collect structured updates, images, and status reports from field teams to maintain a clear, shared understanding as conditions change.
Coordinate Planned Operations and Changes
Manage maintenance, access changes, staffing shifts, and scheduled events with targeted communication and real-time acknowledgment tracking.
Discover More
See the Latest BlackBerry AtHoc News
Explore expert perspectives on critical event management and mass notification solutions.
Get a Demo
Experience BlackBerry AtHoc
Discover why BlackBerry AtHoc is the preferred choice for critical event management by the world’s largest governments and public safety organizations.
BlackBerry AtHoc FAQ
Answering Your BlackBerry AtHoc Questions
Certified assurance that scales to millions across agencies, here is what decision makers need to know to make informed decisions.
Built for Those Who Lead
BlackBerry AtHoc delivers trusted, secure crisis communication to keep people safe and informed during critical events