The productivity gap is real. Employees spend hours each day managing email — reading, writing, rewriting, and trying to strike the right tone. Meanwhile, IT and security teams face mounting pressure to enable AI tools without exposing sensitive business communications to third-party cloud services.

BlackBerry Work Smart Tools solves for both challenges.

The latest BlackBerry Work introduces an intelligent suite of AI-powered email features to summarize, proofread, adjust tone, and rewrite entirely on-device. No cloud processing. No data exposure. No exceptions.

How On-Device AI Changes Everything

Most AI productivity tools require sending data to external servers for processing. That creates risk: intellectual property in draft contracts, financial projections in email threads, customer details in correspondence — all potentially exposed to third-party infrastructure, jurisdictional uncertainty, and compliance gaps.

BlackBerry Work Approaches Productivity Differently

Every BlackBerry Work Smart Tool feature processes data locally using Apple Foundation Models (iOS) or Google Gemini Nano (Android). Emails, summaries, and AI-generated suggestions never leave the phone or tablet — ever.

What Smart Tools Means for Users: Work Smarter and Faster from Anywhere

• Instant Email Summaries: Gain insights from lengthy email threads in seconds without scrolling

• Intelligent Proofreading: Catch tone, grammar, and clarity issues before you send

• Adaptive Tone Adjustment: Shift from formal to friendly or make messages more concise with a single tap

• Clarity Enhancement: Sharpen your message for maximum impact

And it all works offline. No internet? No problem. AI assistance is always available, whether you're in Airplane mode, in a secure facility, or off the grid.

What Smart Tools Mean for IT and Security Teams: Enable AI without the Risk

Traditional cloud-based AI tools create new threat surfaces:

• Data residency concerns: Where is your data processed and stored?

• Third-party access: Who can see your corporate communications?

• Compliance gaps: Does the AI tool developer meet GDPR, HIPAA, or sovereign data requirements?

BlackBerry Smart Tools eliminate these risks entirely as all processing occurs on device, delivering;

• No data residency concerns: No data exfiltration as email content never transits external servers

• No AI vendor lock-in: No dependency on third-party model providers

• No compliance exposure: On-device processing aligns with the strictest data sovereignty and regulatory frameworks

• No network bandwidth consumption: AI runs locally, reducing infrastructure load

Built on Strong Device Foundations

For iOS: Apple Foundation Models

Apple Foundation Models enable powerful on-device machine learning without cloud dependencies. This means with Smart Tools on an iOS device (iPhone 15 or later), the AI runs directly on the device processor. Privacy is engineered into the architecture — no training data, email content, or AI outputs ever leave the device. Learn more about Apple's Foundation Models and how they power on-device intelligence.

For Android: Gemini Nano

Gemini Nano is a lightweight AI model purpose-built for on-device processing. It delivers enterprise-grade intelligence while running entirely within Android's secure environment, keeping corporate email data private and local. Discover how Gemini Nano works offline.

The BlackBerry Commitment to Privacy

Beyond leveraging Apple and Google's on-device AI architectures, BlackBerry conducts rigorous internal testing on every Smart Tools feature to validate that:

• All AI inference occurs locally on the device.

• No email content, metadata, or AI suggestions are transmitted externally.

• Features operate as designed in offline and air-gapped environments.

This is more than an engineering standard — it’s our promise. Communications remain confidential. Data stays where it belongs — with the user.

Coming Soon to BlackBerry Work

Smart Tools will begin rolling out to BlackBerry Work users in the coming months. Built-in administrative controls will allow usage control and customization of these features.

Stay tuned for launch announcements and regional availability.

Experience AI that Respects Privacy: Experience BlackBerry Work with BlackBerry UEM.