Skip Navigation

BlackBerry Customer Training

Training Calendar

BlackBerry Training offers open training sessions for customers to learn more about BlackBerry products. Email blackberrytraining@blackberry.com to reserve a spot in on of our upcoming training sessions!

Training Date Time Zone Language Training Title Delivery Description
There are currently no upcoming sessions scheduled. Please check back for future updates!          

Training Courses

Interested in taking one of these training course? Email blackberrytraining@blackberry.com to learn more.

 

Training Title Delivery Length Description
BlackBerry UEM version 12.11 High Availability Web-Based Training (WBT)
1 hour In this web-based course, you will learn about the options available to configure high availability in BlackBerry UEM. It uses scenarios and interactive practice exercises to take you through the process to plan and configure BlackBerry UEM for high availability.
BlackBerry UEM version 12.11 High Availability - Assessment Assessment
15 minutes This Assessment will evaluate the learner according to the objectives for the associated Web-Based Training course.
BlackBerry UEM version 12.11 Architecture and Data Flows Web-Based Training (WBT)
1 hour In this web-based course, you will learn about the BlackBerry UEM architecture. You will also analyze how data flows when devices are activated and the different paths data can take when active devices access your organization's network.
BlackBerry UEM version 12.11 Architecture and Data Flows - Assessment Assessment
15 minutes This Assessment will evaluate the learner according to the objectives for the associated Web-Based Training course.
BlackBerry UEM version 12.13 Advanced
Instructor-Led Training (ILT)
3 days Through the use of activities, hands-on labs, and discussions you will learn about the BlackBerry UEM solution.
Configuring and managing BlackBerry UEM version 12.13 Instructor-Led Training (ILT) 1 day Through the use of activities, hands-on labs, and discussions you will learn about configuring and managing the BlackBerry UEM solution.

 

 

Training Title

Delivery Length Description
Introducing BlackBerry UEM Cloud Web-Based Training (WBT) 15 minutes Learn about the fundamentals of BlackBerry UEM Cloud.
Introducing BlackBerry UEM Cloud
- Assessment
Knowledge Check 15 minutes This Assessment will evaluate the learner according to the objectives for the associated Web-Based Training course.
BlackBerry UEM Cloud Architecture and Dataflows Web-Based Training (WBT) 30 minutes Learn about UEM Cloud architecture and how data flows when a device is activated, and the different paths data can take when active devices access your organization's network.
BlackBerry UEM Cloud Architecture and 
Dataflows - Assessment
Knowledge Check 15 minutes This Assessment will evaluate the learner according to the objectives for the associated Web-Based Training course.
Installing and Activating a BlackBerry Connectivity Node Web-Based Training (WBT) 15 minutes Learn what the BlackBerry connectivity node is, how to install and activate it.
Installing and Activating a BlackBerry Connectivity
Node - Assessment
Knowledge Check 15 minutes This Assessment will evaluate the learner according to the objectives for the associated Web-Based Training course.
Configuring BlackBerry UEM Cloud Web-Based Training (WBT) 1 hour This course takes you through the suggested order for configuring your BlackBerry UEM Cloud instance.
Configuring BlackBerry UEM Cloud - Assessment Knowledge Check 15 minutes This Assessment will evaluate the learner according to the objectives for the associated Web-Based Training course.
Managing BlackBerry UEM Cloud: Customizing Web-Based Training (WBT) 15 minutes Learn how to customize the BlackBerry UEM Cloud console to provide a consistent experience for all users.
Managing BlackBerry UEM Cloud: Customizing - Assessment Knowledge Check 15 minutes This Assessment will evaluate the learner according to the objectives for the associated Web-Based Training course.
Managing BlackBerry UEM Cloud: Administrators Web-Based Training (WBT) 15 minutes Learn administrators, roles, ranking roles, and how to create administrators and custom roles using guided-walkthroughs.
Managing BlackBerry UEM Cloud: Administrators - Assessment Knowledge Check 15 minutes This Assessment will evaluate the learner according to the objectives for the associated Web-Based Training course.
Managing BlackBerry UEM Cloud:  Certificates Web-Based Training (WBT) 45 minutes Learn what certificates are and how you can use them with BlackBerry UEM Cloud.
Managing BlackBerry UEM Cloud: Certificates - Assessment Knowledge Check 15 minutes This Assessment will evaluate the learner according to the objectives for the associated Web-Based Training course.
Managing BlackBerry UEM Cloud: App library Web-Based Training (WBT) 60 min This course shows you how to add public and internal apps to the app list in BlackBerry UEM Cloud for various device types. You'll also learn about App groups, ranking apps for the order they are installed, and how to export an app deployment report.
Managing BlackBerry UEM Cloud:
App library – Knowledge Check
Knowledge Check 15 min This Knowledge Check will test on the information presented in the Managing BlackBerry UEM Cloud: App library training course.
Managing BlackBerry UEM Cloud:
Policies and profiles
Web-Based Training (WBT) 45 min This course explains how policies and profiles work in BlackBerry UEM. You will learn the best practices for creating work connection profiles and how to manage work connections and device standards using profiles. You will also learn how to manage devices with IT policies, how to restrict or allow device capabilities, how UEM chooses which policy or profile to assign, and how to rank IT policies.
Managing BlackBerry UEM Cloud:
Policies and profiles – Knowledge Check
Knowledge Check 15 min This Knowledge Check will test on The passing score for this assessment is 83%. the information presented in the Managing BlackBerry UEM Cloud: Policies and profiles training course.
Managing BlackBerry UEM Cloud:
Email templates and activation profiles
Web-Based Training (WBT) 20 min In this course, you'll learn about email templates, organization notices, and Activation profiles. We'll also talk briefly about using variables and we'll take you through some walk-throughs on creating new and edit default email templates, creating an organization notice, and creating an activation profile.
Managing BlackBerry UEM Cloud:
Email templates and activation 
profiles – Knowledge Check
Knowledge Check 15 min This Knowledge Check will test on the information presented in the Managing BlackBerry UEM Cloud: Email templates and activation profiles training course.
Managing BlackBerry UEM Cloud:
User roles and user groups
Web-Based Training (WBT) 30 min In this course, you will learn what user roles and user groups are and how to create them in BlackBerry UEM Cloud. You'll also learn how to assign profiles and apps to user groups.
Managing BlackBerry UEM Cloud: User roles
and user groups – Knowledge Check
Knowledge Check 15 min This Knowledge Check will test on the information presented in the Managing BlackBerry UEM Cloud: User roles and user groups training course.
Managing BlackBerry UEM Cloud:
Device groups
Web-Based Training (WBT) 15 min In this course, you will learn how to create a device group and assign it profiles and apps.
Managing BlackBerry UEM Cloud:
Device groups – Knowledge Check
Knowledge Check 15 min This Knowledge Check will test on the information presented in the Managing BlackBerry UEM Cloud: Device groups training course.
Managing BlackBerry UEM Cloud: Users Web-Based Training (WBT) 45 min In this course, you will learn how to create user accounts using three methods: company directory user accounts, local user accounts, and importing using a .csv file. You will also learn how to assign profiles and apps to users.
Managing BlackBerry UEM Cloud:
Users – Knowledge Check
Knowledge Check 15 min This Knowledge Check will test on the information presented in the Managing BlackBerry UEM Cloud: Users training course.
Managing BlackBerry UEM Cloud:
Activation
Web-Based Training (WBT) 1 hour Using walk-throughs and videos, this course will help you understand how to configure BlackBerry UEM to activate different device types and take you through actual activations scenarios.
Managing BlackBerry UEM Cloud:
Activation – Knowledge Check
Knowledge Check 15 min This Knowledge Check will test on the information presented in the Managing BlackBerry UEM Cloud: Activation Cloud training course.
BlackBerry UEM Cloud Essentials - Assessment Assessment 1 hour This final Assessment will test on the information presented in all the training courses that are part of the BlackBerry UEM Cloud Essentials program.
 

Training Title

Delivery Length Description
Essentials Administrator Instructor-Led Training (ILT) 2 days This course introduces learners to the features, components, and functionality of BlackBerry Protect.  
Optics Insight Instructor-Led Training (ILT) 2 days This course introduces learners to the features, components, and functionality of BlackBerry Optics.