Technical Accreditation
BlackBerry training courses and Assessments are designed to ensure individuals have the knowledge and skills to successfully design, install, support, and maintain BlackBerry software and services. Accreditation paths have been designed by product, and support the requirements of the BlackBerry Partner Program, by facilitating the ability to build unique and complementary capabilities and provide a wide variety of training courses and Assessments that an individual requires in order to successfully achieve Accreditation.
Each Technical Accreditation path identifies the training courses and Assessment requirements for Partner Authorization and consists of Instructor-Led Training (ILT) and Web-Based Training (WBT). Web-Based Training and Assessments must be completed in BlackBerry’s Learning Portal. All Instructor-Led Training must be completed by a BlackBerry Trainer, or by using one of BlackBerry’s Authorized Training Partners.
For more information about Technical Accreditation, please contact your BlackBerry Channel Account Representative, or email blackberrytraining@blackberry.com.
Accreditation Paths for BlackBerry Partners
The Technical Accreditation path for BlackBerry Systems Integration Professional (BSIP) includes a blend of Web-Based Training (WBT), Instructor-Led Training (ILT), and online Assessments. The BSIP Accreditation is targeted at individuals who will perform system integration and administration tasks on the BlackBerry UEM platform. To successfully achieve this Accreditation, learners must complete all training and Assessment* requirements listed in the chart below. For more information about Technical Accreditation, please contact your BlackBerry Channel Account Representative, or email blackberrytraining@blackberry.com.
*Note: All Assessments must be proctored through a BlackBerry Trainer, or one of BlackBerry’s Authorized Training Partners.
| Training Title |
Delivery | Duration |
| Pre-Work | ||
| BlackBerry UEM version 12.11 High Availability | WBT | 1 hour |
| BlackBerry UEM version 12.11 High Availability - Assessment |
Assessment | 15 minutes |
| BlackBerry UEM version 12.11 Architecture and Data Flows |
WBT | 1 hour |
| BlackBerry UEM version 12.11 Architecture and Data Flows - Assessment |
Assessment | 1 hour |
| Instructor-Led Training | ||
| BlackBerry Systems Integration Professional | ILT | 4 days |
| BlackBerry Systems Integration Professional - Assessment |
Assessment | 30 minutes |
The Technical Accreditation path for BlackBerry Support Professional (BSP) includes a blend of Instructor-Led Training (ILT) and online Assessment. The BSP Accreditation is targeted at individuals who will perform technical support and troubleshooting tasks on the BlackBerry UEM platform. To successfully achieve this Accreditation, learners must complete all training and Assessment* requirements listed in the chart below. Please note: the BlackBerry Systems Integration Professional (BSIP) Accreditation is the pre-requisite to completing this Accreditation program. For more information about Technical Accreditation, please contact your BlackBerry Channel Account Representative, or email blackberrytraining@blackberry.com.
*Note: All Assessments must be proctored through a BlackBerry Trainer, or one of BlackBerry’s Authorized Training Partners.
| Training Title |
Delivery | Duration |
| Instructor-Led Training | ||
| BlackBerry Support Professional |
ILT | 1 day |
| BlackBerry Support Professional - Assessment |
Assessment | 30 minutes |
The Technical Accreditation Delta Training path for BlackBerry Systems Integration Professional (BSIP) and BlackBerry Support Professional (BSP) includes a webinar video and online Assessment. This path is for Accredited partners that require delta training for the latest product version. To successfully maintain Accreditation status with BlackBerry, learners must complete all training and Assessment requirements.
If you are an existing BlackBerry partner and want to know about available delta training, please contact your BlackBerry Channel Account Representative, or email blackberrytraining@blackberry.com.
The Technical Accreditation path for BlackBerry Cloud Integration Professional (BCIP) includes a blend of Web-Based Training (WBT), Instructor-Led Training (ILT), and online Assessments. The BCIP Accreditation is targeted at individuals who will perform customer setups, integrations, and administration tasks on the BlackBerry Cloud UEM platform. To successfully achieve this Accreditation, learners must complete all training and Assessment* requirements listed in the chart below. For more information about Technical Accreditation, please contact your BlackBerry Channel Account Representative or email blackberrytraining@blackberry.com.
*Note: All Assessments must be proctored through a BlackBerry Trainer, or one of BlackBerry’s Authorized Training Partners.
Training Title |
Delivery | Length | Description |
|---|---|---|---|
| Introducing BlackBerry UEM Cloud | Web-Based Training (WBT) | 15 minutes | Learn about the fundamentals of BlackBerry UEM Cloud. |
| Introducing BlackBerry UEM Cloud - Assessment |
Assessment | 15 minutes | This Assessment will evaluate the learner according to the objectives for the associated Web-Based Training course. |
| BlackBerry UEM Cloud Architecture and Dataflows | Web-Based Training (WBT) | 30 minutes | Learn about UEM Cloud architecture and how data flows when a device is activated, and the different paths data can take when active devices access your organization's network. |
| BlackBerry UEM Cloud Architecture and Dataflows - Assessment |
Assessment | 15 minutes | This Assessment will evaluate the learner according to the objectives for the associated Web-Based Training course. |
| Installing and Activating a BlackBerry Connectivity Node | Web-Based Training (WBT) | 15 minutes | Learn what the BlackBerry connectivity node is, how to install and activate it. |
| Installing and Activating a BlackBerry Connectivity Node - Assessment |
Assessment | 15 minutes | This Assessment will evaluate the learner according to the objectives for the associated Web-Based Training course. |
| Configuring BlackBerry UEM Cloud | Web-Based Training (WBT) | 60 minutes | This course takes you through the suggested order for configuring your BlackBerry UEM Cloud instance. |
| Configuring BlackBerry UEM Cloud - Assessment | Assessment | 15 minutes | This Assessment will evaluate the learner according to the objectives for the associated Web-Based Training course. |
| Managing BlackBerry UEM Cloud: Customizing | Web-Based Training (WBT) | 15 minutes | Learn how to customize the BlackBerry UEM Cloud console to provide a consistent experience for all users. |
| Managing BlackBerry UEM Cloud: Customizing - Assessment | Assessment | 15 minutes | This Assessment will evaluate the learner according to the objectives for the associated Web-Based Training course. |
| Managing BlackBerry UEM Cloud: Administrators | Web-Based Training (WBT) | 15 minutes | Learn administrators, roles, ranking roles, and how to create administrators and custom roles using guided-walkthroughs. |
| Managing BlackBerry UEM Cloud: Administrators - Assessment | Assessment | 15 minutes | This Assessment will evaluate the learner according to the objectives for the associated Web-Based Training course. |
| Managing BlackBerry UEM Cloud: Certificates | Web-Based Training (WBT) | 45 minutes | Learn what certificates are and how you can use them with BlackBerry UEM Cloud. |
| Managing BlackBerry UEM Cloud: Certificates - Assessment | Assessment | 15 minutes | This Assessment will evaluate the learner according to the objectives for the associated Web-Based Training course. |
| Managing BlackBerry UEM Cloud: App library | Web-Based Training (WBT) | 60 min | This course shows you how to add public and internal apps to the app list in BlackBerry UEM Cloud for various device types. You'll also learn about App groups, ranking apps for the order they are installed, and how to export an app deployment report. |
| Managing BlackBerry UEM Cloud: App library – Knowledge Check |
Assessment | 15 min | This Knowledge Check will test on the information presented in the Managing BlackBerry UEM Cloud: App library training course. |
| Managing BlackBerry UEM Cloud: Policies and profiles |
Web-Based Training (WBT) | 45 min | This course explains how policies and profiles work in BlackBerry UEM. You will learn the best practices for creating work connection profiles and how to manage work connections and device standards using profiles. You will also learn how to manage devices with IT policies, how to restrict or allow device capabilities, how UEM chooses which policy or profile to assign, and how to rank IT policies. |
| Managing BlackBerry UEM Cloud: Policies and profiles – Knowledge Check |
Assessment | 15 min | This Knowledge Check will test on The passing score for this assessment is 83%. the information presented in the Managing BlackBerry UEM Cloud: Policies and profiles training course. |
| Managing BlackBerry UEM Cloud: Email templates and activation profiles |
Web-Based Training (WBT) | 20 min | In this course, you'll learn about email templates, organization notices, and Activation profiles. We'll also talk briefly about using variables and we'll take you through some walk-throughs on creating new and edit default email templates, creating an organization notice, and creating an activation profile. |
| Managing BlackBerry UEM Cloud: Email templates and activation profiles – Knowledge Check |
Assessment | 15 min | This Knowledge Check will test on the information presented in the Managing BlackBerry UEM Cloud: Email templates and activation profiles training course. |
| Managing BlackBerry UEM Cloud: User roles and user groups |
Web-Based Training (WBT) | 30 min | In this course, you will learn what user roles and user groups are and how to create them in BlackBerry UEM Cloud. You'll also learn how to assign profiles and apps to user groups. |
| Managing BlackBerry UEM Cloud: User roles and user groups – Knowledge Check |
Assessment | 15 min | This Knowledge Check will test on the information presented in the Managing BlackBerry UEM Cloud: User roles and user groups training course. |
| Managing BlackBerry UEM Cloud: Device groups |
Web-Based Training (WBT) | 15 min | In this course, you will learn how to create a device group and assign it profiles and apps. |
| Managing BlackBerry UEM Cloud: Device groups – Knowledge Check |
Assessment | 15 min | This Knowledge Check will test on the information presented in the Managing BlackBerry UEM Cloud: Device groups training course. |
| Managing BlackBerry UEM Cloud: Users | Web-Based Training (WBT) | 45 min | In this course, you will learn how to create user accounts using three methods: company directory user accounts, local user accounts, and importing using a .csv file. You will also learn how to assign profiles and apps to users. |
| Managing BlackBerry UEM Cloud: Users – Knowledge Check |
Assessment | 15 min | This Knowledge Check will test on the information presented in the Managing BlackBerry UEM Cloud: Users training course. |
| Managing BlackBerry UEM Cloud: Activation |
Web-Based Training (WBT) | 1 hour | Using walk-throughs and videos, this course will help you understand how to configure BlackBerry UEM to activate different device types and take you through actual activations scenarios. |
| Managing BlackBerry UEM Cloud: Activation – Knowledge Check |
Assessment | 15 min | This Knowledge Check will test on the information presented in the Managing BlackBerry UEM Cloud: Activation training course. |
Click here to learn more about these programs and see available Accreditations and courseware.
The Technical Accreditation path for BlackBerry AtHoc Systems Integration Professional (BASIP) includes a blend of videos and Instructor-Led Training (ILT), and online Assessments. To successfully achieve this Accreditation, learners must complete all training and Assessment* requirements listed in the chart below. For more information about Technical Accreditation, please contact your BlackBerry Channel Account Representative, or email blackberrytraining@blackberry.com.
*Note: All Assessments must be proctored through a BlackBerry Trainer, or one of BlackBerry’s Authorized Training Partners.
| Training Title |
Delivery | Duration |
| Pre-Work | ||
| 1. Operator Lesson - Sign In | Video |
2 minutes |
| 2. Operator Lesson – Home Page |
Video |
2 minutes |
| 3. Operator Lesson – User Screen |
Video |
11 minutes |
| 4. Operator Lesson – User Profile |
Video |
6 minutes |
| 5. Operator Lesson – User Import Export |
Video |
8 minutes |
| 6. Operator Lesson – New User Profile |
Video |
4 minutes |
| 7. Operator Lesson – Distribution Lists |
Video |
12 minutes |
| 8. Operator Lesson – Alert Content |
Video |
17 minutes |
| 9. Operator Lesson – Targeting Users |
Video |
23 minutes |
| 10. Operator Lesson – Target Organizations, Mass Devices, and Scheduling |
Video |
6 minutes |
| 11. Operator Lesson – Publishing Alert |
Video |
9 minutes |
| 12. Operator Lesson – Publishing with Placeholders |
Video |
5 minutes |
| 13. Operator Lesson – Quick Publishing |
Video |
5 minutes |
| 14. Operator Lesson – Sent Alerts Screen |
Video |
5 minutes |
| 15. Operator Lesson – Reports |
Video |
3 minutes |
| 16. Admin Lesson – Organization Settings |
Video |
16 minutes |
| 17. Admin Lesson – Placeholders |
Video |
12 minutes |
| 18. Admin Lesson – Alert Templates |
Video |
24 minutes |
| 19. Admin Lesson – Alert Folders |
Video |
4 minutes |
| 20.Admin Lesson – Delivery Templates | Video |
11 minutes |
| 21. Admin Lesson – Managing Audio Files | Video |
5 minutes |
| 22. Admin Lesson – System Setup | Video |
5 minutes |
| 23. Admin Lesson – User Attributes |
Video |
14 minutes |
| 24. Admin Lesson – Managing Operators | Video |
11 minutes |
| 25. Admin Lesson – Hierarchy Builder | Video |
5 minutes |
| 26. Admin Lesson – Disable and Delete Users | Video |
8 minutes |
| 27. EUM Lesson – Access Home Page | Video |
8 minutes |
| 28. EUM Lesson – The User Page | Video |
10 minutes |
| 29. EUM Lesson – Access Edit User Profile | Video |
7 minutes |
| 30. EUM Lesson – More Actions | Video |
13 minutes |
| 31. EUM Lesson – New User Reports | Video |
6 minutes |
| 32. Fill Count |
Video |
10 minutes |
| 33. Fill Count Escalation | Video |
16 minutes |
| 34. Connect Configuration | Video |
30 minutes |
| 35. V.89 Features Update | Video |
18 minutes |
| 36. V.89 Location Map | Video |
8 minutes |
| 37. V.90 Features Update | Video |
3 minutes |
| 38. V. 7.0.0.1 New Features | Video |
16 minutes |
| 39. V. 7.2 New Features | Video |
18 minutes |
| 40. V.7.3 New Features | Video |
17 minutes |
| Instructor-Led Training | ||
| AtHoc IWS Operator and Functional Administrator | ILT | 7 hours |
AtHoc IWS Installation and Configuration Workshop |
ILT | 3 days |
AtHoc IWS Operator and Functional Administrator – Assessment |
Assessment | 1 hour, 30 minutes |
AtHoc IWS Installation and Configuration - Assessment |
Assessment | 2 hours |
The Technical Accreditation path for BlackBerry Applications Integration Professional (BAIP) provides beginner level BlackBerry UEM MAM and BlackBerry Dynamics SDK competencies to the learners. The primary goal of this Accreditation is to provide key competencies to System Integration and/or App Dev Engineers: allowing them to have preliminary BlackBerry Dynamics discovery discussions on BlackBerry Dynamic App development with Enterprise IT, App Developers and LOB. Additionally, the learner will be able to help the Enterprise Developer “get started” with the BlackBerry Dynamics SDK and provide guidance on developing a sample app. The Technical Accreditation path for BlackBerry Applications Integration Professional (BAIP) includes a blend of Web-Based Training (WBT), Instructor-Led Training (ILT), and an online Assessment. To successfully achieve this Accreditation, learners must complete all training and Assessment* requirements listed in the chart below. For more information about Technical Accreditation, please contact your BlackBerry Channel Account Representative, or email blackberrytraining@blackberry.com.
*Note: All Assessments must be proctored through a BlackBerry Trainer, or one of BlackBerry’s Authorized Training Partners.
| Training Title |
Delivery | Duration |
| Pre-Work | ||
| Technical Sales – Module 302T: BlackBerry Dynamics Apps and SDK | WBT | 1 hour |
| Other training readiness activities: Please complete the following pre-requisites located here before attending the Instructor-Led Training. |
||
| Instructor-Led Training | ||
| Business Transformation Using Applications |
ILT | 1 hour |
Overview of BlackBerry Dynamics Platform |
ILT | 1 hour |
Secure Your First BlackBerry Dynamics Application |
ILT | 1 hour, 30 minutes |
Securely Connect Your Dynamics Application to the Enterprise Instructure |
ILT | 1 hour, 30 minutes |
| Secure Storage and Protecting Data at Rest | ILT | 1 hour |
| Application Management, Policies, and Configuration | ILT | 1 hour |
| The BlackBerry Dynamics Launcher | ILT | 1 hour |
| Rapid Development Leveraging BEMS Services and the App Kinetics Framework | ILT | 1 hour |
| Integrating the BlackBerry Analytics SDK | ILT | 1 hour |
| Managing the Application Development Lifecycle | ILT | 1 hour |
| Introduction to Extended Development Platform | ILT | 1 hour |
| BlackBerry Applications Integration Professional - Assessment | Assessment | 1 hour |
For more information about Technical Accreditation, please contact your BlackBerry Channel Account Representative, or email blackberrytraining@blackberry.com.
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