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BlackBerry® Support & Service Program Descriptions

BlackBerry Technical Support Services
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KB38321 - BlackBerry Technical Support Services - FAQ
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BlackBerry AtHoc Software Assurance & BlackBerry AtHoc Technical Support Services BlackBerry AtHoc Managed Service BlackBerry AtHoc Managed Service (Alert Management only)
BES12.5 to UEM Upgrade Jumpstart BlackBerry Enterprise Mobility Suite – Application Edition Jumpstart BlackBerry Enterprise Mobility Suite – Collaboration Edition Jumpstart BlackBerry Enterprise Mobility Suite – Collaboration Edition Smartstart BlackBerry Enterprise Mobility Suite – Enterprise Edition Quickstart BlackBerry Enterprise Mobility Suite – Management Edition Jumpstart BlackBerry Enterprise Mobility Suite – Management Edition Smartstart Good Dynamics to BlackBerry Enterprise Mobility Suite Upgrade Quickstart
BES12.5 to UEM Upgrade Quickstart BlackBerry Enterprise Mobility Suite - Cloud Collaboration Edition Jumpstart BlackBerry Enterprise Mobility Suite – Collaboration Edition Quickstart BlackBerry Enterprise Mobility Suite – Enterprise Edition Jumpstart BlackBerry Enterprise Mobility Suite – Enterprise Edition Smartstart BlackBerry Enterprise Mobility Suite – Management Edition Quickstart Good Dynamics to BlackBerry Enterprise Mobility Suite Upgrade Jumpstart
BlackBerry Workspaces – Advanced (On-Premise) Jumpstart BlackBerry Workspaces – Basic (On-Premise) Jumpstart BlackBerry Workspaces (vApp) Upgrade to Latest
BlackBerry Workspaces (AppX) Upgrade to Latest BlackBerry Workspaces – Basic (On-Premise) Quickstart
Add-on Direct Connect Add-on UEM - KCD and SSO Assessment Add-on Disaster Recovery Workspaces UCC Add-on Cloud Jumpstart - BlackBerry Secure UEM and Productivity Suite - Choice Cloud Jumpstart - BlackBerry Secure UEM and Productivity Suite - Limitless Jumpstart - BlackBerry Secure UEM and Productivity Suite - Freedom Cloud Quickstart - BlackBerry Secure UEM and Productivity Suite - Choice Quickstart - BlackBerry Secure UEM and Productivity Suite - Choice Cloud Quickstart - Remote - BlackBerry Secure UEM and Productivity Suite - Choice Quickstart - Remote - BlackBerry Secure UEM and Productivity Suite - Choice Elite Plan Customer Engagement Manager for Government Elite Plan Technical Analyst Cloud Jumpstart -Workspaces
Jumpstart –Workspaces–On Premise PS - Consulting Fees per Day Cloud Jumpstart - BlackBerry Secure UEM and Productivity Suite - Freedom Jumpstart - BlackBerry Secure UEM and Productivity Suite - Choice Jumpstart - BlackBerry Secure UEM and Productivity Suite - Limitless Cloud Quickstart - BlackBerry Secure UEM and Productivity Suite - Freedom Quickstart - BlackBerry Secure UEM and Productivity Suite - Freedom Cloud Quickstart - Remote - BlackBerry Secure UEM and Productivity Suite - Freedom Quickstart - Remote - BlackBerry Secure UEM and Productivity Suite - Freedom Elite Plan Service Annual Upgrade Program -BlackBerry Secure UEM and Productivity Suite -Up to 2 Servers Workspaces -On Prem Appliance Upgrade -1 Server