BlackBerry Software Lifecycle Overview


View product support timelines for all BlackBerry® software.

Note: these dates are subject to change without notice.
 

Enterprise Software

Product Name and Version General Availability End of Support
UEM v12.6 Server Software Dec 22, 2016 Jul 24, 2018
UEM v12.7 Server Software Jul 24, 2017 Mar 29, 2019
UEM v12.8 Server Software Mar 29, 2018 Jul 23, 2019
UEM v12.9 Server Software Jul 23, 2018 Dec 3, 2019
UEM v12.10 Server Software Dec 3, 2018 Jun 5, 2020
UEM v12.11 Server Software Jun 5, 2019 TBA

TBA – To Be Announced; no dates have been announced to date.

BlackBerry Enterprise Service 12 (BES12) re-branded BlackBerry Unified Endpoint Manager (UEM) starting with v12.6

Product Name and Version General Availability End of Support
BEMS v2.4 Mar 8, 2017 Jul 26, 2018
BEMS v2.6 July 26, 2017 Apr 2, 2019
BEMS v2.8 Apr 2, 2018 Aug 8, 2019    
BEMS v2.9 Aug 8, 2018 Nov 29, 2019
BEMS v2.10 Nov 29, 2018 Jun 14, 2020
BEMS v2.12 Jun 14, 2019 TBA

TBA – To Be Announced; no dates have been announced to date.

IMPORTANT NOTE: This product is End of Life on Jun 30, 2017 as per notification on Jan 26, 2016.

Product Name and Version General Availability End of Sale End of Support
BlackBerry® Enterprise Service 10.0 server software Jan 23, 2013 Dec 31, 2015 May 31, 2015
BlackBerry® Enterprise Service 10.1 server software May 14, 2013

Nov 20, 2013 May 31, 2015
BlackBerry® Enterprise Service 10.2 server software Nov 20, 2013 Nov 20, 2014 Jun 30, 2017

BES10 End of Life includes end of support / life of all BES10 based solutions, including BlackBerry Resource Kit for BES10, BlackBerry Enterprise IM for BES10 (BlackBerry Collaboration Service or BCS10) and BlackBerry Web Services for BlackBerry Enterprise Service 10.

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IMPORTANT NOTE: BlackBerry Business Cloud Services is End of Life on Aug 26, 2016 as per notification on Mar 14, 2016.

Product Name and Version General Availability End of Sale End of Support
BlackBerry® Enterprise Server for IBM® Lotus® Domino® v5.0.4 Sep 20, 2012 Nov 16, 2014 TBA
BlackBerry® Enterprise Server for Microsoft® Exchange v5.0.4 Sep 20, 2012 Nov 16, 2014 TBA
BlackBerry Enterprise Server for Microsoft Office 365 v1.0 Mar 17, 2011 Nov 16, 2014 TBA
BlackBerry Enterprise Server for Novell® Groupwise® v5.0.4 Nov 19, 2013 Nov 16, 2014 TBA
BlackBerry Business Cloud Services
Oct 25, 2011 May 18, 2016 Aug 26, 2016

TBA – To Be Announced; no dates have been announced to date.

Product Name and Version General Availability End of Sales End of Support
BlackBerry® Enterprise Server Express for IBM® Lotus® Domino® v5.0.4 Sep 20, 2012 Oct 29, 2014 TBA
BlackBerry® Enterprise Server Express for Microsoft® Exchange v5.0.4 Sep 20, 2012 Oct 29, 2014 TBA

TBA – To Be Announced; no dates have been announced to date.

Product Name and Version General Availability End of Support
UEM v12.0 Server Software Nov 13,2014 Feb 27, 2016
UEM v12.1 Server Software Feb 27, 2015 Jul 9, 2016
UEM v12.2 Server Software Jul 9, 2015 Oct 30, 2016
UEM v12.3 Server Software Oct 30, 2015 Jan 29, 2017
UEM v12.4 Server Software Jan 29, 2016 Jun 30, 2017
UEM v12.5 Server Software Jun 30, 2016 Jul 24, 2018

BlackBerry Enterprise Service 12 (BES12) re-branded BlackBerry Unified Endpoint Manager (UEM) starting with v12.6

Product Name and Version General Availability End of Support
Good Control & Good Proxy v5.x
Mar 2018
TBA
Good Control & Good Proxy v4.x
Jul 2017
Mar 2019
Good Control & Good Proxy v3.x
Dec 2016
Mar 2019
Good Control & Good Proxy v2.x
Aug 2015
Dec 2016
Good Control & Good Proxy v1.x
Nov 2011
Aug 2016

TBA – To Be Announced; no dates have been announced to date.

Product Name   Notification End of Sales End of Life
Good Control MDM/MAM
Jan 26, 2016
May 31, 2016
May 31, 2017
Product Name & Version 
General Availability
End of Life
Good Wrapping Server v1.x
May 2013
September 15, 2017
Product Name and Version General Availability   End of Support
GEMS v2.x
Nov 2015 Jul 2017
GEMS v1.5
Aug 2015 Nov 2016

GEMS is now rebranded as BlackBerry Enterprise Mobility Server (BEMS). Please refer to “BlackBerry Enterprise Servers” section, of this page, for BEMS versions.

Product Name Notification End of Sales End of Life
Good Mobile Messaging Server (GMMS) Jun 27, 2016 Aug 31, 2016 Aug 31, 2017
Good Mobile Control (GMC) and Good Mobile Access Jun 27, 2016 Aug 31, 2016 Aug 31, 2017
Product Name Notification End of Sales End of Life
BlackBerry Share
Nov 1, 2019 NA*
Aug 31, 2020
Good AppCentral
Jan 26, 2016 May 16, 2016 May 31, 2017
Good Samsung for Knox
Jan 26, 2016
Feb 29, 2016 Aug 31, 2016
Macheen Mobile Connect
Jan 26, 2016
Jan 26, 2016
Feb 28, 2017
BoxTone MDM
Jan 26, 2016
Jan 26, 2016
Jan 26, 2016
3LM Enterprise MDM
Jan 26, 2016
Jan 26, 2016
Jan 26, 2016
Good Pro
Jan 26, 2016
NA
Jan 26, 2016
Good Mobile Service Manager (MSM)
May 2, 2016
Feb 28, 2017
Feb 28, 2018
Good Connect Server
Feb 27, 2018
Feb 27, 2018
Jun 30, 2018
Good Control Cloud Nov 4, 2019 NA April 30, 2020

NA = Not applicable

Only end of life notifications announced after Jan 1, 2016, are listed above. View all Good Solutions notifications.

* BlackBerry Share & BlackBerry Docs have the same SKU.

Includes server, administrator console, user console, unified endpoint connectors

Version Number General Availability End of Support
Version 1.9.x and earlier Dec 18, 2016 Feb 28, 2018
Version 1.10.x Apr 6, 2017 Nov 1, 2018
Version 1.11.x Jun 29, 2017 Jan 1, 2019
Version 1.12.x Oct 10, 2017 Jan 1, 2019
Version 1.13.x Apr 1, 2018 Apr 30, 2019
Version 1.14.x Jun 25, 2018 Sep 30, 2019
Version 6.x Sep 4, 2018 Jan 7, 2020
Version 7.x Jan 7, 2019 Jun 5, 2020
Version 8.x Jun 5, 2019 TBA

Includes server, administrator console, user console, unified endpoint connectors

Version Number General Availability End of Support
Version 5.4.x and earlier Mar 6, 2017 Feb 28, 2018
Version 5.5.x May 23, 2017 Nov 1, 2018
Version 5.6.x Sep 12, 2017 Apr 30, 2019
Version 5.7.x Oct 8, 2017 Apr 30, 2019
Version 5.8.x Dec 10, 2017 Apr 30, 2019
Version 5.9.x Apr 8, 2018 Sep 30, 2019
Version 6.x Aug 19, 2018 Dec 2, 2019
Version 7.x Dec 2, 2018 May 30, 2020
Version 8.x May 30, 2019 TBA
Version Number General Availability End of Support
Version 2.2.x and earlier Jan 16, 2018 Not Supported
Version 2.3.x Apr 8, 2018
Dec 2, 2019
Version 2.4.x Dec 2, 2018 May 5, 2020
Version 2.5.x May 5, 2019 TBA
Version Number General Availability End of Support
Version 3.2.x Jul 24, 2017 Mar 29, 2019
Version 4.5.x Jul 23, 2018 Dec 3, 2019
Version 4.6.x Dec 3, 2018 Jun 5, 2020
Version 4.7.x Jun 5, 2019 TBA
Version Number General Availability End of Support for Cloud organizations
Version 3.2.x and earlier Nov 1, 2015 Nov 1, 2018
Version Number General Availability End of Support
Version 5.0.x Nov 23, 2016 Not Supported
Version 5.1.x Mar 16, 2017 Not Supported
Version 5.2.x Jun 11, 2017 Not Supported
Version 5.3.x Nov 13, 2017 Not Supported
Version 5.4.x Feb 25, 2018 Sep 30, 2019
Version 5.5.x Sep 17, 2018 Oct 18, 2019
Version 6.x Oct 18, 2018 Dec 31, 2019
Version 7.x Jan 28, 2019 Jul 15, 2020
Version 8.x Jul 15, 2019 TBA
Version Number General Availability End of Support
Version 5.0.x Dec 14, 2016 Not Supported
Version 5.1.x Feb 19, 2017 Not Supported
Version 5.2.x May 24, 2017 Not Supported
Version 5.3.x Oct 3, 2017 Not Supported
Version 5.4.x Jan 19, 2018 Not Supported
Version 5.5.x May 1, 2018 Aug 31, 2019
Version 6.x Jul 30, 2018 Dec 5, 2019
Version 7.x Dec 5, 2018 Jun 3, 2020
Version 8.x Jun 3, 2019 TBA
Version Number General Availability End of Support
Version 5.4.x and earlier Nov 24, 2016 Feb 28, 2018
Version 5.5.x Apr 5, 2017 Nov 1, 2018
Version 5.6.x Aug 31, 2017 Jan 1, 2019
Version 5.7.x Jan 18, 2018 Apr 30, 2019
Version 5.8.x Apr 1, 2018 Sep 30, 2019
Version 6.x Jul 30, 2018 Sep 30, 2019
Version 7.x Dec 5, 2018 Jun 5, 2020
Version 8.x Jun 5, 2019 TBA
Version Number General Availability End of Support
Version 3.3.x and earlier Dec 29, 2016 Feb 28, 2018
Version 3.4.x Feb 8, 2017 Nov 1, 2018
Version 3.5.x Jul 27, 2017 Jan 1, 2019
Version 3.6.x Sep 10, 2017 Sep 30, 2019
Version 3.7.x Jul 3, 2018 Sep 30, 2019
Version 3.8.x Sep 21, 2018 Apr 1, 2020
Version 4.x Apr 1, 2019 Aug 26, 2020
Version 8.x
Aug 26, 2019 TBA

BlackBerry Workspaces ME client for iOS and Android reached End-Of-Life on December 20, 2018 and is removed from public application stores.
Customers are recommended to use generally available and supported versions of BlackBerry Workspaces clients:

Product Name and Version General Availability End of Support
BlackBerry 2FA v1.7 May 29, 2015 Mar 31, 2018
BlackBerry 2FA v1.8 Apr 8, 2015 Mar 31, 2018
BlackBerry 2FA v2.0 Jun 22, 2016 Mar 31, 2018
BlackBerry 2FA v2.5 Nov 16, 2016 Jul 31, 2018
BlackBerry 2FA v3.0 Jul 14, 2017 TBA
BlackBerry 2FA v3.1 Jan 1, 2018 TBA

TBA = To Be Announced; no dates have been announced to date

Product Name and Version General Availability End of Support
AtHoc IWSAlerts 6.1.8.85R3SP1 Oct 2013 May 1, 2020
AtHoc IWSAlerts 6.1.8.85R3SP2CP1 Jun 2014 May 1, 2020
AtHoc IWSAlerts 7.0 Apr 2017 Sep 1, 2017
BlackBerry AtHoc 7.4 Jan 2018 May 1, 2018
BlackBerry AtHoc 7.5 May 2018 TBA
BlackBerry AtHoc 7.7 Mar 2019 Jan 1, 2020
BlackBerry AtHoc 7.8 Jun 2019 TBA

TBA = To Be Announced; no dates have been announced to date

Product Name and Version General Availability End of Support
AtHoc IWSAlerts 6.1.8.84CP9 May 2014 May 1, 2016
AtHoc IWSAlerts 6.1.8.85R3SP4CP1 Jun 2014 May 1, 2020
AtHoc IWSAlerts 6.1.8.87CP1 Sep 2015 Sep 1, 2021
BlackBerry AtHoc 7.3 Oct 2017 Sep 1, 2021
BlackBerry AtHoc 7.6 Sep 2018 TBA

TBA = To Be Announced; no dates have been announced to date

Product Name and Version Notification End of Sales End of Life
BlackBerry AtHoc MAS (All Versions) July 15, 2019 July 15, 2019 Nov 1, 2020

Smartphones & Tablets

Product End of Sales and Development End of Life
BlackBerry 10.3.X August 2018 December 2019*
Android 5.X & 6.X - Priv October 2017 December 2019
Android 6.X - DTEK50 June 2018 June 2018
Android 6.X - DTEK60 August 2018 August 2018
BlackBerry 10 OS versions 10.0, 10.1 and 10.2.X Dec 2014 April 2018*
BlackBerry 7 OS versions 7.0 and 7.1 Jul 2014 April 2018*
BlackBerry 6 OS Dec 2013 April 2018*
BlackBerry Device Software 5
Sept 2013 April 2018*
BlackBerry PlayBook OS 1.0.X Dec 2013 April 2018
BlackBerry Smart Card Reader version 2.X Jun 2013 April 2018
BlackBerry PlayBook OS 2.0.x and 2.1.X Apr 2014

April 2018*

 

* The EOL designation only applies to the operating system software and applications contained within. It is not intended to indicate that the back-end infrastructure that provides services to these devices are in an EOL state.
For further information please refer to the following blog post Our Commitment to BB10 and Some Changes to BlackBerry Legacy Services

TBA - To Be Announced; no dates have been announced to date.


END OF DEVELOPMENT
 

The date as of which BlackBerry will no longer provide fixes, updates, or security patches for the specified version of software. Technical Support will attempt to exhaust all options to provide a product resolution, but resolution cannot be guaranteed.

END OF LIFE
 

  • The product will no longer be supported by BlackBerry
  • There will be no new versions of software
  • No software patches, security fixes or workarounds will be generated to resolve any product issues
  • BlackBerry Technical Support will no longer accept or troubleshoot issues directly related to the OS or application

BBOS

 

Product Name and Version End of Sales and Development End of Life
BlackBerry Application Resource Monitor July 31, 2016 June 1, 2018
BlackBerry Bridge for PlayBook July 31, 2016 June 1, 2018
BlackBerry News Dec 1, 2012 June 1, 2018
BlackBerry Traffic Mar 27, 2015 June 1, 2018
BlackBerry Wallet July 31, 2016 June 1, 2018
Ebay July 31, 2016 June 1, 2018
MySpace for BlackBerry OS Jul 1, 2013 June 1, 2018
Windows Live Messenger For BlackBerry OS
Apr 1, 2014 June 1, 2018

 

BB10

 

Product Name and Version End of Sales and Development End of Life
BlackBerry Blend July 31, 2016 April 29, 2019
BlackBerry Bridge for PlayBook July 31, 2016 June 1, 2018
BBM Meetings Feb 10, 2016 June 1, 2018
Connect to Dropbox July 31, 2016 June 1, 2018
Device Switch (BlackBerry 10) June 1, 2018  
Google Talk Mar 18, 2016 June 1, 2018
Print to Go Jan 1, 2016 June 1, 2018
Windows Live Messenger For BlackBerry 10 Apr 1, 2014 June 1, 2018
Yahoo Messenger Mar 18, 2016 June 1, 2018

 

Android

 

Product Name and Version End of Sales and Development End of Life
Productivity Tab February 28, 2019 June 30, 2019
Power Center February 28, 2019 June 30, 2019
Notable February 28, 2019 June 30, 2019
Device Search February 28, 2019 June 30, 2019
BlackBerry Blend July 31, 2016 January 28, 2019

 

iOS

 

Product Name and Version End of Sales and Development End of Life
BlackBerry Blend July 31, 2016 April 29, 2019

 

DESKTOP

 

Product Name and Version End of Sales and Development End of Life
BlackBerry Desktop Manager Aug, 2014 June 1, 2018
BlackBerry Desktop Software Aug, 2014 June 1, 2018
BlackBerry Link June 1, 2018  

 

END OF DEVELOPMENT
 

The date as of which BlackBerry will no longer provide fixes, updates, or security patches for the specified version of software. Technical Support will attempt to exhaust all options to provide a product resolution, but resolution cannot be guaranteed.

END OF LIFE
 

  • The product will no longer be supported by BlackBerry
  • There will be no new versions of software
  • No software patches, security fixes or workarounds will be generated to resolve any product issues
  • BlackBerry Technical Support will no longer accept or troubleshoot issues directly related to the OS or application

Learn More

Notifications

Read about End-of-life notifications for BlackBerry software.

Terminology

Read about terminology used in End-of-life announcements.