BlackBerry Protect and BlackBerry Optics Support

Your destination for BlackBerry Protect and BlackBerry Optics product documentation, frequently asked questions, community expert/customer support, public forum discussions, updates/alerts, direct support from our team, and much more.

24/7 Online Support Resources

Searchable Knowledge Base Searchable Knowledge Base Searchable Knowledge Base
Searchable Knowledge Base
Find the answers you need, or review our comprehensive product/service specific documentation. 
Ask the Community Ask the Community Ask the Community
Ask the Community
Our moderated forum of BlackBerry Cylance customers and experts share their experience and knowledge in a moderated forum.
Submit a Case Submit a Case Submit a Case
Submit a Case
Didn’t find what you were looking for? Open a support case and we’ll get started on finding a solution right away.  
Community Forums Community Forums Community Forums
Community Forums
Access BlackBerry Support forums. Community involvement makes a difference.

Product Documentation

Resources to help you use, configure, and manage your BlackBerry Protect or BlackBerry Optics console.

Login to your BlackBerry Protect or BlackBerry Optics tenant