BlackBerry Support

Search the enterprise knowledge base, manage your support cases, download software and manage licenses.

Find help, how-to articles and troubleshooting for your device.

Get access to documentation, app downloads and more.

Support is available through a dedicated online portal, person-to-person help lines, community portal, knowledge base and more.

Choose the Certicom Support plan that suits your organization's needs. Product maintenance is bundled with all plans.

Log in to access support information such as installation and user guides, or submit a case with the customer support team.