Unified Endpoint Management (UEM) encompasses management, security and identity across mobile devices as well as desktops, laptops and other endpoints. As organizations manage a growing range of end user and Internet of Things requirements, it’s critical that they maintain visibility and control across their endpoint environments from a unified platform.
What are the challenges?
Basic endpoint management and email are often the first investments organizations make. Doing so can generate quick productivity gains with limited investment, particularly when coupled with a Bring Your Own Device (BYOD) initiative. However, managing a diverse mobile fleet can open the organization to new threats. Challenges include securing basic corporate data (email, attachments) on mobile devices, understanding how devices are being used, and establishing technical expertise in-house.
What are the key factors in making a decision?
Factors to consider for the near-term and into the future include:
- Cross-platform endpoint management
- Mobile application security and management
- Security certifications and credentials
- User privacy protection
- Document control
- Deployment model (cloud or on premises)
- Migration and implementation
- Technical support
- Training and user features
- Pricing and total cost of ownership (TCO)