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BBM Enterprise

Enterprise-grade Messaging and Conferencing Solution with End-to-end Security and Privacy

BBM® Enterprise offers secure text, voice, video, group chat and conferencing on any device, including smartphones and desktops.

It’s the ideal communications solution for businesses and working professionals, with its end-to-end encryption on multiple endpoints, robust privacy policies and enterprise-grade features. 

A User-Centric Experience for Enterprise Users

Allow your users to do everything they want and need to do when it comes to messaging and conferencing on the move. 

Enable a productivity boost with rich features that include

  • 1:1 and group chats
  • Voice and video calls
  • File and data sharing
  • Real-time location sharing
  • Voice notes

BBM Enterprise offers multi-party voice and video conferencing for up to 15 participants. Users can quickly create adhoc conferences on any device, inviting individuals inside or outside the organization by simply sharing a conference link.

Users can edit, delete or retract their own message, or set an expiry time on sent messages and pictures. They’ll also know when a message is received and read, so they’re never left wondering.

Allow users to communicate and stay connected, regardless of which device they have on hand, whether it be iOS, Android™, macOS, or Windows®. Messages are synchronized across all active devices.

Use cross-organization contact lookup to enable faster communication between your users and individuals at external organizations you trust.  Across this trusted network, users can initiate a secure chat, voice or video call within BBM Enterprise.

Safety and Productivity: The Best of Both Worlds

Employees in the field or on business trips can now quickly access email, calendar, and contact synchronisation when needed. They also have direct and secureaccess to Pepperl+Fuchs’ internal applications, including the ERP platform, CRM platform, and file access. Finally, they are able to use custom applications for a variety of individual process flows, such as the secure capture and transmission of infrastructure photos at maintenance sites. All this can be achieved with minimal workflow disruption and without compromising sensitive data on the devices. 

“Thanks to BlackBerry, private and business data can be easily separated, so we don’t have to worry about endangering the privacy of employees,” explains Bummel. Employees can also freely use their company devices for private purposes without consciously or unintentionally endangering business data, for example, by installing an insecure third-party app. “Apart from the security aspect, perhaps the biggest advantage of BlackBerry from the employees’ point of view is the registration process,” he continues. “All that is required is an email address and an activation code. Other vendors often require a lot of data entry, but with BlackBerry, it remains extremely user-friendly.”

For more information, visit and follow @BlackBerrySpark on Twitter.

1&2 Formerly called BlackBerry® Secure UEM & Productivity Suites - Choice and Freedom Suites

Choosing The Right Messaging and Collaboration Solution for Your Business

VDC Research commissioned a comparative analysis of the enterprise messaging and collaboration platforms from BlackBerry (called BBM Enterprise, or BBMe) and Facebook’s WhatsApp for Business secure messaging solutions. Each was assessed on their enterprise-grade features, the level of utility they provided, and their impact on user productivity and experience.

Read this whitepaper to learn about the difference between these two platforms.

Download White Paper

Stay Compliant

BBM Enterprise helps organizations meet e-Discovery and regulatory compliance requirements, so even those in the highest regulated industries can operate efficiently. 

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Logging and Auditing

BBM Enterprise offers archiving via BlackBerry® UEM to help ensure compliance with electronic communication regulations. 

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Businesses must adopt a secure enterprise messaging app to ensure strong data protection and compliance, while maintaining user experience. BBM Enterprise helps to fill the gaps in communications security.

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BBM Enterprise possesses security features and capabilities helping enable customers to operate within their HIPAA environment. BBM Enterprise message content is configured so that even BlackBerry cannot decrypt it.

Deploy and Manage with Ease

Easy to Deploy

BBM Enterprise offers support across multiple platforms on-premise or in the cloud, with powerful controls and user profile management from BlackBerry UEM.

Simple IT Management

BBM Enterprise puts the control for corporate data exchange back in the hands of the IT Admin. It provides simple IT policies, like the ability to disable features or define how long messages are available.

Learn about policy management

Download BBM Enterprise for Enterprise Users

Purchase BBM Enterprise for Your Organization

Give your enterprise the secure instant messaging solution it needs.

See Why Working Professionals Should Say “BB(Me)”

Learn about BBMe, the ideal communications platform for personal use.

Success Stories

If you’ve ever worked in police or in crisis management, you’re aware of the need for prompt and efficient communication. You need to be able to reach out to personnel at a moment’s notice and keep everyone in constant contact with one another. BlackBerry has enabled us to achieve this, and to better protect the public in the process.

Inspector Darren Spurgeon,

Business Change Manager (Mobile Technology), Greater Manchester Police



In addition to high-quality care, the security of personal health information is one of our most important responsibilities. With BBM Enterprise, we are able to ensure both, allowing care providers to consult each other about a patient's needs in a timely, secure manner.

Kathleen Lavoie, 

Chief Information Management Officer/Chief Privacy Officer, Grand River Hospital


CPaaS - A New Way to Build Apps

Are you developing apps for your enterprise? BlackBerry Spark Communications Services enables you to easily integrate secure messaging, voice, video, and data sharing into your apps, without the need to build out complex and costly back-end infrastructure.

Learn about the BlackBerry CPaaS Solution



Product Documentation

See user guides, release notes and more.

view docs


View White Papers and more for BBM Enterprise.

View Resources