BBM Enterprise

Enterprise-Grade Instant Messaging, With the Security You Need

Secure Instant Messaging and Collaboration

BBM® Enterprise offers secure text, voice, video and group chat on any device, including smartphones and desktops. It’s the ideal business communication tool because it’s immediate on both mobile and web, across multiple devices.

BBM Enterprise meets regulatory compliance standards, protecting data with a high level of encryption from end-to-end (in transit and at rest) across Android™, iOS, BlackBerry® 10, Windows®, and macOS.

Integrate Communication Features Into Your Apps

If you’re developing your own apps, you can easily integrate these secure communication features with the BlackBerry Spark Communications Platform

Protect Data With Enterprise-Grade Encryption

BBM Enterprise offers an enhanced security model for messages, voice and video communications across users’ devices, both in transit and at rest. This proven BlackBerry security model is trusted by security conscious organizations around the world, ensuring that sensitive data is never at risk.

How is Data Protected End-to-End?

  • All messages and attachments sent and received within BBM Enterprise are encrypted using contact-specific keys.

  • These keys are generated on the device by the FIPS 140-2 certified cryptographic library, controlled by the enterprise, and automatically exchanged when a chat is initiated.

  • Each message uses a new random symmetric key for message encryption.

Stay Compliant

BBM Enterprise offers archiving via BlackBerry® Audit and Archiving Service (BAAS) powered by GWAVA to help ensure compliance with electronic communication regulations. 

Businesses must adopt a secure enterprise messaging app to ensure strong data protection and compliance, while maintaining user experience. BBM Enterprise helps to fill the gaps in communications security.

BBM Enterprise possesses security features and capabilities enabling it to operate within a HIPAA compliant environment. BBM Enterprise message content is configured so that even BlackBerry cannot decrypt it.

Provide a User-Centric Experience

Allow your users to do everything they want and need to do when it comes to messaging on the move.

Communicate Inside and Outside the Organization

Users can securely chat and call with both BBM Enterprise and non-BBM Enterprise users, such as external clients and partners. Chats will always stay protected.

Go Beyond Basic Messaging

Enable a productivity boost with rich features that include 1:1 and group chats, voice and video calls, file and data sharing, location sharing, and voice notes.

Take Control of Communications

Users can edit, retract, or set an expiry time on a single message. They’ll also know when a message is received and read, so they’re never left wondering.

Collaborate on Multiple Devices

Allow users to communicate and stay connected, regardless of which device they have on hand, whether it be iOS, Android, macOS, or Windows. Messages are synchronized across all active devices.

Deploy and Manage With Ease

BBM Enterprise offers support across multiple platforms—with powerful controls and IT policy management from a single, cloud-based console.

Easy to Deploy

BBM Enterprise is easy to deploy using the cloud-based BlackBerry® Enterprise Identity management console. There’s no costly new hardware to purchase and no new servers to install. And with IT policy amalgamation, you can quickly add BBM Enterprise to existing IT policies.

Simple IT Management

BBM Enterprise puts the control for corporate data exchange back in the hands of the IT Admin. It provides simple IT policies, like the ability to disable features or wipe BBM Enterprise data from a user’s device.

Software Downloads

Get the latest BBM Enterprise software by selecting your platform:

Support Resources

FAQ   |    Help Guides   |   System Requirements

Purchase BBM Enterprise for Your Organization

Give your enterprise the secure instant messaging solution it needs.

CPaaS - A New Way to Build Apps

Are you developing apps for your enterprise? The BlackBerry Spark Communications Platform enables you to easily integrate secure messaging, voice, video, and data sharing into your apps, without the need to build out complex and costly back-end infrastructure.