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BlackBerry Support

myAccount for Enterprise

Search the enterprise knowledge base, manage your support cases, download software and manage licenses.

Secure Smartphones

Find help, how-to articles and troubleshooting for your device.


Get access to documentation, app downloads and more.

BlackBerry QNX

Support is available through a dedicated online portal, person-to-person help lines, community portal, knowledge base and more.

Certicom by BlackBerry

Choose the Certicom Support plan that suits your organization's needs. Product maintenance is bundled with all plans.

BlackBerry Radar

Log in to access support information such as installation and user guides, or submit a case with the customer support team.

BlackBerry 10 and BlackBerry OS Infrastructure End of Life

BlackBerry will be taking steps to decommission the legacy services for BlackBerry 7.1 OS and earlier, BlackBerry 10 software, BlackBerry PlayBook OS 2.1 and earlier versions, with an end of life or termination date of January 4, 2022.

Read the FAQ