Overwhelmed and Understaffed
The interconnected challenges of cybersecurity can affect a growing organization's continuity.
Staffing Constraints
Despite having invested in cutting-edge security technologies, many organizations struggle with staffing constraints. They lack the right number of skilled personnel to manage and monitor the security stack effectively.
Balance Investment with Flexibility
Maximizing current technology investments while protecting against sophisticated threats is tricky. A mixed security stack risks fragmented response, while new endpoint solutions may cause vendor lock-in and less flexibility.
Expanding Attack Surface
Detecting and responding to adversarial AI and increasingly evasive malware requires visibility across all security solutions. But more visibility may escalate more threats, leading to alert fatigue.
Dedicated to Securing Your Digital Future
With our innovative AI and exceptional team of experts, you can trust that CylanceMDR™ is always a step ahead of potential threats. And with all Cylance® cybersecurity products unified under one console, your user experience will be seamless.
Unmatched Predictive AI
Unlike traditional reactive measures, CylanceMDR doesn't wait around for threats to strike. Built on an open XDR architecture, CylanceMDR uses our advanced, proprietary AI to proactively detect attack signals and eliminate threats before they can harm your systems.
Hands-On and Inclusive Engagement Model
We're not your typical hands-off vendor. Our engagement model is built to dive deep into your specific needs, working directly with your team to tailor effective solutions that align perfectly with your objectives. It's a partnership designed to provide you with unparalleled security and peace of mind.
Exceptional Team of Experts
Our team of SOC analysts and threat hunters eliminate the complexity of cybersecurity. Hypothesis-driven threat hunting and tailored strategies uncover hidden vulnerabilities. Real-time tracking, ongoing communication, and strategic advisory sessions let you focus on running your business.
Security and Resilience in an Evolving Cyber Landscape
CylanceMDR is a pledge to fortify your organization's future. Leveraging proprietary intelligence and pioneering AI on an open XDR architecture, it delivers unmatched security, offering peace of mind and enabling your team to focus on strategic initiatives.
No Vendor Lock-in
CylanceMDR offers true flexibility with no vendor lock-in. Our solution seamlessly integrates with your existing security tools, allowing you to choose the best technologies for your needs. Stay agile and adaptable with CylanceMDR, free from the constraints of a single vendor.
Seamless Onboarding
Start protecting your assets immediately: no extensive setup, additional sensors, or retooling. Works with all major telemetry sources and supports over 300 integrations, so we can work with what you have.
Cylance AI at the Core
Leverage our pioneering technology of advanced algorithms to predict and prevent threats before they materialize. Predictive and generative AI capabilities both on-device and in-console.
Proprietary Threat Intelligence
Leverages unparalleled insights into emerging threats, ensuring robust and proactive defense measures. Integrates with existing security systems.
Automated and Human Threat Hunting
Hypothesis-driven threat hunting and daily, tailored exercises to detect and mitigate sophisticated attacks that might otherwise go unnoticed. 30-day historical analysis for enhanced resilience.
Next-gen Cylance Console
Efficient user experience across all Cylance products: AI-driven workflows, live chat, simplified threat overviews, and customizable dashboards.
Peace of Mind Guaranteed
We stand behind our commitment to support and safeguard your environment, because our team is your team. That’s why CylanceMDR provides a warranty of up to $1 million to cover expenses resulting from a security incident for qualifying customers. This coverage encompasses forensic investigation expenses, cyber extortion payments, and post-security incident expenses.
Get SOC Expertise at the Push of a Button
Your organization shouldn't compromise on protection just because you don't have the resources or need for a full-time SOC. CylanceMDR On-Demand offers a robust solution that grants you access to the expertise of a dedicated SOC team without the hefty overhead costs.
Balance Investment with Choice
Affordable flexibility tailored for organizations with fewer than 100 licenses. Expert-level threat management without the high costs of full MDR services.
Full Support on Your Schedule
SOC analyst team available 24x7 and on-demand to suit your needs. Ensures protection is provided precisely when it's needed.
24x7 Incident Triage Included
Automatic escalation through CylanceMDR On-Demand workflows. Facilitates real-time communication between customers and the SOC team.
Simplify Security, Amplify Protection
AI-Driven, Extensible Platform
The flexibility you need, enabling you to keep your tools, improve visibility, and enhance your security posture.
Supports 300+ Integrations
There are no mandatory installations. This gives you maximum flexibility and compatibility with your existing security tools without any disruptions or tedious processes.
Air-gapping, signature-based antivirus software, and in-house monitoring and management are no longer sufficient protection against the escalating threats facing manufacturing. We knew we needed to pivot to a prevention-first approach to cybersecurity. With that in mind, we deployed CylanceGUARD* for its full managed detection and response capabilities.
Anthony Pua, Chief Information Officer (Global IT), Sunningdale Tech
Our primary cybersecurity objective is to keep our users safe. We want to provide them with the best technology and guidance to help them stay safe online. We’ve put a lot of initiatives in place to achieve that, but one of our most significant was CylanceMDR.
Krzysztof Stopka, CIO, Abriso Jiffy
We’ve been very happy with CylanceGUARD*. I sleep better at night and enjoy my weekends more knowing that Cylance is watching my back and I don’t need to worry about getting that call that the system is down on a Saturday or overnight.
Craig Rhinehart, Chief Information Officer, Robinson, Grimes & Company
BlackBerry Recognized in the 2024 Gartner Market Guide for MDR
Seamless threat detection, investigation and response (TDIR) capabilities are essential parts of MDR services. BlackBerry was recognized by Gartner® as a representative vendor for Cylance MDR. View Gartner’s research and recommendations to identify the MDR services your organization needs.
Flexible Engagement. Transparent Pricing.
CylanceMDR offers flexible, comprehensive protection and a clear pricing model: no hidden fees, no intelligence add-ons, and no data limits. Secure your business with confidence, knowing exactly what you're paying for and getting top-notch protection without the surprise expenses.
| Not applicable | On-Demand | Standard | Advanced | Pro |
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Access CylanceMDR experts with a single click to find and stop threats.
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Essential MDR services supporting Cylance solutions to build cyber resilience.
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Full access to our full breadth of MDR services for Cylance solutions to harden your defenses.
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Complete access to CylanceMDR experts and services, along with unrestricted access to an expansive ecosystem for seamless integration with your current security tools.
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Onboarding (Configuration and Finetuning)
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24x7 Monitoring
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24x7 Threat Detection
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24x7 Triage & Response
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24x7 Threat Hunting
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Custom Threat Hunting
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Monthly Reports
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Advisory Services
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Critical Event Management Mobile App
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Threat Intelligence Indicators of Compromise (IOCs) Integration
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24x7 Phone Support
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Advanced Threat Intelligence (Simulation, Validation, Professional Services)
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Incident Response & Forensic Investigation Services
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Optional Add-On
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Optional Add-On
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Service Level Objectives
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Open XDR Ecosystem Platform
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| On-Demand | |
|---|---|
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Access CylanceMDR experts with a single click to find and stop threats.
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| Onboarding (Configuration and Finetuning) | |
| 24x7 Monitoring | |
| 24x7 Threat Detection | |
| 24x7 Triage & Response | |
| 24x7 Threat Hunting | |
| Custom Threat Hunting | |
| Monthly Reports | |
| Advisory Services | |
| Critical Event Management Mobile App | |
| Threat Intelligence Indicators of Compromise (IOCs) Integration | |
| 24x7 Phone Support | |
| Advanced Threat Intelligence (Simulation, Validation, Professional Services) | |
| Incident Response & Forensic Investigation Services |
Optional Add-On
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| Service Level Objectives | |
| Open XDR Ecosystem Platform | |
| $1M Guarantee | |
| Standard | |
|---|---|
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Essential MDR services supporting Cylance solutions to build cyber resilience.
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| Onboarding (Configuration and Finetuning) | |
| 24x7 Monitoring | |
| 24x7 Threat Detection | |
| 24x7 Triage & Response | |
| 24x7 Threat Hunting | |
| Custom Threat Hunting | |
| Monthly Reports | |
| Advisory Services | |
| Critical Event Management Mobile App | |
| Threat Intelligence Indicators of Compromise (IOCs) Integration | |
| 24x7 Phone Support | |
| Advanced Threat Intelligence (Simulation, Validation, Professional Services) | |
| Incident Response & Forensic Investigation Services |
Optional Add-On
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| Service Level Objectives | |
| Open XDR Ecosystem Platform | |
| $1M Guarantee | |
| Advanced | |
|---|---|
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Full access to our full breadth of MDR services for Cylance solutions to harden your defenses.
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| Onboarding (Configuration and Finetuning) | |
| 24x7 Monitoring | |
| 24x7 Threat Detection | |
| 24x7 Triage & Response | |
| 24x7 Threat Hunting | |
| Custom Threat Hunting | |
| Monthly Reports | |
| Advisory Services | |
| Critical Event Management Mobile App | |
| Threat Intelligence Indicators of Compromise (IOCs) Integration | |
| 24x7 Phone Support | |
| Advanced Threat Intelligence (Simulation, Validation, Professional Services) | |
| Incident Response & Forensic Investigation Services | |
| Service Level Objectives | |
| Open XDR Ecosystem Platform | |
| $1M Guarantee | |
| Pro | |
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Complete access to CylanceMDR experts and services, along with unrestricted access to an expansive ecosystem for seamless integration with your current security tools.
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| Onboarding (Configuration and Finetuning) | |
| 24x7 Monitoring | |
| 24x7 Threat Detection | |
| 24x7 Triage & Response | |
| 24x7 Threat Hunting | |
| Custom Threat Hunting | |
| Monthly Reports | |
| Advisory Services | |
| Critical Event Management Mobile App | |
| Threat Intelligence Indicators of Compromise (IOCs) Integration | |
| 24x7 Phone Support | |
| Advanced Threat Intelligence (Simulation, Validation, Professional Services) | |
| Incident Response & Forensic Investigation Services | |
| Service Level Objectives | |
| Open XDR Ecosystem Platform | |
| $1M Guarantee | |
Schedule a Demo
Learn how CylanceMDR delivers SOC-level cybersecurity 24x7 for organizations of any size and how you can achieve the following:
- An 85 percent cost reduction when compared to building your own SOC
- Lower false positives by reducing MTTD, MTTI, and MTTR
- A benefit of $1.7M PV over three years
Discover How CylanceMDR Can Work for You
Additional Resources