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CylanceMDR Powered by Cylance AI

Expert Delivered. AI Powered.

CylanceMDR provides 24x7x365 detection and protection. Our team is comprised of world-champion experts, and our platform is powered by pioneering Cylance® AI technology for threat protection augmented with proprietary threat intelligence. Backed by a $1 Million guarantee.

Don’t Get Caught Unprepared

Evolving Modern Threats

Adversaries are using AI and other tools to produce more cyberattacks faster than ever before. These threats can cause significant damage to your business environment.​

Alert Fatigue

When security teams are bombarded with too many alarms, it becomes challenging to identify critical alerts amid noise. This overload can lead to missed threats and delayed responses. ​

Talent Shortage

Finding, training and retaining experienced security professionals has become a significant challenge for businesses of all sizes. This can make organizations vulnerable to attacks.

Costly Operations

Maintaining an in-house SOC can be expensive. Without a managed detection and response (MDR) service, organizations may face high costs associated with infrastructure, software and personnel.​

Inefficient Incident Response

A quick and effective response is crucial when a security incident occurs. Without an MDR, organizations may lack the necessary processes and tools for efficient incident response. ​

Secure Your Environment with CylanceMDR Experts

CylanceMDR, powered by Cylance AI, makes protecting your environment easy and secure, and our experts get it done for you. ​

Get the Best in Cybersecurity by Your Side

With highly experienced SOC analysts, boasting an average of 15 years in the field, you'll receive ongoing guidance and support. CylanceMDR offers customized security plans and incident response strategies that evolve alongside your organization's needs.​

Identify Threats Others Miss

The Cylance AI-powered platform streamlines your security operations, reducing mean-time-to-detect-and-respond (MTDR). Gain a comprehensive understanding of your environment, enabling faster and more effective threat remediation.​

Stop Worrying, Start Protecting

Cylance AI takes the complexity out of cybersecurity with powerful AI that proactively safeguards your environment. It analyzes massive data sets using years of intelligence to identify and stop attacks faster, reducing alerts so security teams can focus on genuine threats.

From Day One Our Experts Are Ready​

CylanceMDR offers industry-leading features and functionalities to safeguard your organization against even the most sophisticated attacks. Our global team of experts are by your side 24x7x365. ​Find out why CylanceMDR is the best solution.

Onboarding Excellence

Protecting your organization from cyberthreats doesn't have to be challenging or time-consuming. Minimize downtime and maximize security with a seamless, expert-led CylanceMDR setup.​

24x7x365 Threat Hunting

Enjoy continuous vigilance against cyberthreats with our dedicated threat hunting team that won the first and third spots in the Def Con 29 network defense competition and the SOC X championship.​

Interactive Portal

Clear, actionable reports provide real-time visibility into operations, highlighting incidents and detailed analytics — keeping you in control every step of the way.

Threat Intelligence

The Threat Research and Intelligence team works 24x7x365 to safeguard against threat actors and cyberattacks. They will help you neutralize known and zero-day attacks.

Incident Response

The digital forensics laboratory enables our IR team to securely process and efficiently handle evidence from a security breach. We collaborate with you to ensure the integrity of the chain of evidence and effectively process data and devices.

Crisis Communications Platform

CylanceMDR is the only solution with an MDR-integrated crisis communication platform, BlackBerry® AtHoc®. Be up and running in days, communicate seamlessly during any crisis, and outpace threats.​

Peace of Mind Guaranteed

We stand behind our commitment to support and safeguard your environment, because our team is your team. That’s why CylanceMDR provides a warranty of up to $1 million to cover expenses resulting from a security incident for qualifying customers. This coverage encompasses forensic investigation expenses, cyber extortion payments, and post-security incident expenses.

Stop Alert Overload

Alert fatigue is real. The Cylance AI platform and CylanceMDR experts work together to determine what threats are real and reduce alerts by 99.5 percent using the aggregated learned intelligence across a global install base. Only the most critical alerts are escalated to your team to collaborate on investigation when needed.​

Leave the Hard Work to Us

Implementing and setting up an MDR can be daunting. BlackBerry experts are with you every step of the way to deploy your CylanceMDR solution, including our endpoint agent, instantly to your environment, hassle-free. We collaborate with you to get your security program fully functional.


Get the Right CylanceMDR For You

Not applicable On-Demand Standard Advanced
Onboarding (Configuration and Finetuning)
24x7 Monitoring
24x7 Threat Detection
24x7 Triage & Response
24x7 Threat Hunting
Custom Threat Hunting
Monthly Reports
Advisory Services
Critical Event Management Mobile App
Threat Intelligence Indicators of Compromise (IOCs) integration
24x7 Phone Support
Advanced Threat Intelligence (Simulation, Validation, Monthly Reports)
Incident Response & Forensic Investigation Services
Optional Add-On
Optional Add-On
Service Level Objectives
On-Demand
Onboarding (Configuration and Finetuning)
24x7 Monitoring
24x7 Threat Detection
24x7 Triage & Response
24x7 Threat Hunting
Custom Threat Hunting
Monthly Reports
Advisory Services
Critical Event Management Mobile App
Threat Intelligence Indicators of Compromise (IOCs) integration
24x7 Phone Support
Advanced Threat Intelligence (Simulation, Validation, Monthly Reports)
Incident Response & Forensic Investigation Services
Optional Add-On
Service Level Objectives
$1M Guarantee
Standard
Onboarding (Configuration and Finetuning)
24x7 Monitoring
24x7 Threat Detection
24x7 Triage & Response
24x7 Threat Hunting
Custom Threat Hunting
Monthly Reports
Advisory Services
Critical Event Management Mobile App
Threat Intelligence Indicators of Compromise (IOCs) integration
24x7 Phone Support
Advanced Threat Intelligence (Simulation, Validation, Monthly Reports)
Incident Response & Forensic Investigation Services
Optional Add-On
Service Level Objectives
$1M Guarantee
Advanced
Onboarding (Configuration and Finetuning)
24x7 Monitoring
24x7 Threat Detection
24x7 Triage & Response
24x7 Threat Hunting
Custom Threat Hunting
Monthly Reports
Advisory Services
Critical Event Management Mobile App
Threat Intelligence Indicators of Compromise (IOCs) integration
24x7 Phone Support
Advanced Threat Intelligence (Simulation, Validation, Monthly Reports)
Incident Response & Forensic Investigation Services
Service Level Objectives
$1M Guarantee

*CylanceGUARD is now known as CylanceMDR.