BlackBerry Workspaces

Product Troubleshooting and Support


BlackBerry® Workspaces (formerly WatchDox) is the leading secure EFSS solution, enabling users to share, edit and control their files on every device. Only BlackBerry Workspaces can provide the level of security organizations need — wherever files are, wherever they need to go, and whoever needs to access them. Workspaces embeds digital rights management (DRM) protection in your files, so your content remains secure everywhere it goes. With Workspaces, you stay in control – even after files are shared outside your firewall.

Introduction to BlackBerry Workspaces and Account Creation


Additional Demos

To purchase Workspaces Premium Training available in BlackBerry Universe click here.


To access online training free with a Support Contract click here.

Implement & Educate - BlackBerry Workspaces

View the Product Documentation & Training

User Guides

For users learning how to use BlackBerry Workspaces.

Admin Guide

For administrators learning how to use BlackBerry Workspaces.

Advanced Setup

Advanced deployment setups for BlackBerry Workspaces.


Flexible learning options in different mediums and formats help you meet the objectives of your organization.


Now with Improved Search and Resources!

BlackBerry Admins manage your enterprise software without the need to pick up the phone. Our easy to use, mobile-browser friendly portal has been recently updated to consolidate software administration and self-service experiences and to improve search capabilities. Specifically you can now find all of the product information and many resources previously found in the BlackBerry Admin Portal and within one easy to use interface in myAccount.


Premium Support

Do you have Premium Support? Contact us 24x7x365. We offer quick response times and priority routing to tier 3 analysts for businesses with mission-critical needs.

Admin Community

BlackBerry customers in various Lines of Business and IT roles can interact with BlackBerry and other Workspaces Admins, as well as find resources needed to deploy, manage, support and drive adoption of Workspaces.

Knowledge Base

Repository of thousands of articles and resources focused on helping customers solve issues with any BlackBerry products or solutions.