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Critical Event Management for Business with BlackBerry AtHoc

The BlackBerry® AtHoc® critical event management platform helps organizations prepare for, respond to, and recover from disruptive events. Whether you’re dealing with an operational incident, cyberattack, network outage, pandemic, or natural disaster, BlackBerry AtHoc gets accurate and timely information to your team and partners. BlackBerry AtHoc can lessen the event’s impact on your business operations and customers.

Ensure Business Continuity and Human Safety

Emergencies and business disruptions happen. It’s how you prepare and respond to them that determines their impact.

IT and Cyber Alerts

Quickly communicate system outages, cyberattacks, and other planned or unplanned network downtime with the help of automated workflows and collaboration tools.

Emergency Notifications

Keep people notified and informed during natural disasters, weather events, civil unrest, critical equipment failure, or criminal activity.

Operational Resilience

Identify threats, coordinate responses, and mobilize staff during administrative or logistics events, supply chain processes, and health incidents.
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Get Timely Warning of Threats

Get Timely Warning of Threats

BlackBerry AtHoc monitors multiple business systems and external data sources to raise warning flags early, giving you time to capture the golden hour.
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Send Consistent, Targeted Alerts Securely and Quickly

Send Consistent, Targeted Alerts Securely and Quickly

Track responses in real-time, confirm message delivery, and geo-target with ease. Pre-set templates, distribution lists, and automated workflows let you quickly and securely target and notify anyone, anywhere—on any device and across multiple channels.
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Reach Personnel via Enterprise Tools

Reach Personnel via Enterprise Tools

BlackBerry AtHoc integrates seamlessly and securely with your existing systems—including Microsoft Teams®, Workday®, and ServiceNow®—so you can communicate and collaborate within existing workflows to reduce response times and increase message-read rates.
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Account for People’s Safety

Account for People’s Safety

Protect your staff, vendors, and the wider community with messages targeted by distribution list or region impacted. Receive updates and safety check-ins to monitor situations and track actions for regulatory compliance.
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Get Clear, Relevant Event Insights

Get Clear, Relevant Event Insights

Initiate response plans faster with clear, concise information from multiple sources. Dashboards and map views help you monitor how an event develops. Secure two-way, geo-tagged message attachments allow your team to provide updates in real time.
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Know What Happened When

Know What Happened When

Detailed auditable incident logs enable full transparency. Information centralized in one secure place lets you improve future responses, speed insurance claims, and stay compliant.

Customer Stories

Large Security Firm

Crisis Communication Protects Staff and Clients

Global Manufacturing Facility

Help is Just a Button Press Away

Healthcare Collective

Keep Connected and Protected

Community Hospital

Streamlined Staffing and Better Care