Get Early Warnings of Threat-Level Changes
BlackBerry Alert monitors multiple business systems and external data sources to raise warning flags—giving you the time to take action.
Critical Event Management with BlackBerry Alert
BlackBerry® Alert helps organizations prepare for, respond to and recover from disruptive events. Whether you’re dealing with an operational disruption, cyberattack, network outage, pandemic or natural disaster, BlackBerry Alert gets clear and timely information to your people, reducing the event’s overall impact on your operations and customers.
Keep Your Business Running and People Safe
IT and Cyber Alerts
Quickly communicate system outages, cyberattacks and other planned or unplanned network downtime with the BlackBerry Alert automated workflows and collaboration tools.
Emergency Notifications
Keep everyone informed during natural disasters, weather events, civil unrest, critical equipment failure or criminal activity.
Operational Resilience
Identify threats, coordinate responses, and mobilize staff during administrative or logistics events, supply chain disruptions or health incidents.
CEM Best Practices
Critical Event Management Drives Organizational Resiliency Amidst Uncertainty
Mounting instability and uncertainty underscore the need for resilient and sustainable critical event management capabilities. As enterprises undertake digital transformation and reinvention, they require next-generation communication solutions that are smarter, faster, more comprehensive and highly effective.
Critical Event Management for the Enterprise
- Early Threat Warning
- Secure Targeted Alerts
- Enterprise and IT Collaboration
- Safety Monitoring
- Up-to-date Insights
- Detailed Incident Logs
Send Consistent, Targeted Alerts Securely and Quickly
Pre-set templates, distribution lists and automated workflows let you quickly and securely target and notify anyone, anywhere—on any device and via multiple channels. Track responses, view real-time delivery confirmations and geo-target with ease.
Reach Your People Where They Work
BlackBerry Alert integrates seamlessly and securely with your existing systems—including Microsoft Teams®, Workday® and ServiceNow®—so you can communicate and collaborate within existing workflows, reducing response times and increase message-read rates.
Account for Your People’s Safety
Help protect your staff and the wider community with messages targeted by distribution list or area impacted. Receive updates and check-ins to monitor situations and track your actions for regulatory requirements.
Get Clear, Relevant Insights into Events
Improve your response to a critical event with clear, concise information from multiple sources. Dashboards and map views help you see how an event is developing, and secure two-way, geo-tagged, rich media messages allow your team to update you in real time.
Know What Happened When
Fully detailed and auditable incident logs inform you of actions taken. This secure, consolidated information helps you improve future responses, speed up insurance claims and meet regulatory requirements.
Critical Event Management for the Enterprise
-
Get Early Warnings of Threat-Level Changes
BlackBerry Alert monitors multiple business systems and external data sources to raise warning flags—giving you the time to take action. -
Send Consistent, Targeted Alerts Securely and Quickly
Pre-set templates, distribution lists and automated workflows let you quickly and securely target and notify anyone, anywhere—on any device and via multiple channels. Track responses, view real-time delivery confirmations and geo-target with ease. -
Reach Your People Where They Work
BlackBerry Alert integrates seamlessly and securely with your existing systems—including Microsoft Teams®, Workday® and ServiceNow®—so you can communicate and collaborate within existing workflows, reducing response times and increase message-read rates. -
Account for Your People’s Safety
Help protect your staff and the wider community with messages targeted by distribution list or area impacted. Receive updates and check-ins to monitor situations and track your actions for regulatory requirements. -
Get Clear, Relevant Insights into Events
Improve your response to a critical event with clear, concise information from multiple sources. Dashboards and map views help you see how an event is developing, and secure two-way, geo-tagged, rich media messages allow your team to update you in real time. -
Know What Happened When
Fully detailed and auditable incident logs inform you of actions taken. This secure, consolidated information helps you improve future responses, speed up insurance claims and meet regulatory requirements.
COVID-19 Management
Simplify Vaccination Tracking and Improve Decision-Making
BlackBerry® critical event management solutions can help you manage changing work procedures, COVID-19 vaccination status tracking, testing and contact tracing—to keep your people safe.
The fact that we can communicate so rapidly is a real safety benefit for Eastman. As far as emergency alerting is concerned, Eastman's needs were incredibly unique and BlackBerry has worked with us every step of the way to help us create a customized solution that fulfilled our requirements in their entirety.
Keith Bennett, Emergency Services Manager, Eastman Chemical Company
BlackBerry Professional Services
Business Resiliency Practitioners On Demand
We have the expertise to complement your existing critical event management program. From fully managed solutions to assistance integrating with your existing systems, we can help.
Project Planning and Support
Whether your critical event management and crisis communication plan is in development or already in place, our experts can help you define and refine it.
BlackBerry Alert Managed Service
Our managed services solution includes full administration of crisis communications and critical event management solutions in the cloud, assistance creating communications templates and deployment of communications.
Resources
Infographic
Tips to Make Your Enterprise Resilient with Critical Event Management
View the infographic