Critical Event Management with BlackBerry Alert

BlackBerry® Alert helps organizations prepare for, respond to and recover from disruptive events. Whether you’re dealing with an operational disruption, cyberattack, network outage, pandemic or natural disaster, BlackBerry Alert gets clear and timely information to your people, reducing the event’s overall impact on your operations and customers.

Keep Your Business Running and People Safe

IT and Cyber Alerts
Quickly communicate system outages, cyberattacks and other planned or unplanned network downtime with the BlackBerry Alert automated workflows and collaboration tools.
Emergency Notifications
Keep everyone informed during natural disasters, weather events, civil unrest, critical equipment failure or criminal activity. 
Operational Resilience
Identify threats, coordinate responses, and mobilize staff during administrative or logistics events, supply chain disruptions or health incidents. 
CEM Best Practices

CEM Best Practices

Critical Event Management Drives Organizational Resiliency Amidst Uncertainty​

Mounting instability and uncertainty underscore the need for resilient and sustainable critical event management capabilities. As enterprises undertake digital transformation and reinvention, they require next-generation communication solutions that are smarter, faster, more comprehensive and highly effective.

 

Critical Event Management For The Enterprise

  • Early Threat Warning
  • Secure Targeted Alerts
  • Enterprise and IT Collaboration
  • Safety Monitoring
  • Up-to-date Insights
  • Detailed Incident Logs

Get Early Warnings of Threat-Level Changes

BlackBerry Alert monitors multiple business systems and external data sources to raise warning flags—giving you the time to take action.  
Get Early Warnings of Threat-Level Changes

Send Consistent, Targeted Alerts Securely and Quickly

Pre-set templates, distribution lists and automated workflows let you quickly and securely target and notify anyone, anywhere—on any device and via multiple channels. Track responses, view real-time delivery confirmations and geo-target with ease.
Send Consistent, Targeted Alerts Securely and Quickly

Reach Your People Where They Work

BlackBerry Alert integrates seamlessly and securely with your existing systems—including Microsoft Teams®, Workday® and ServiceNow®—so you can communicate and collaborate within existing workflows, reducing response times and increase message-read rates.
Reach Your People Where They Work

Account for Your People’s Safety

Help protect your staff and the wider community with messages targeted by distribution list or area impacted. Receive updates and check-ins to monitor situations and track your actions for regulatory requirements.
Account for Your People’s Safety

Get Clear, Relevant Insights into Events

Improve your response to a critical event with clear, concise information from multiple sources. Dashboards and map views help you see how an event is developing, and secure two-way, geo-tagged, rich media messages allow your team to update you in real time. 
Get Clear, Relevant Insights into Events

Know What Happened When

Fully detailed and auditable incident logs inform you of actions taken. This secure, consolidated information helps you improve future responses, speed up insurance claims and meet regulatory requirements.
Know What Happened When

Critical Event Management For The Enterprise

  • Early Threat Warning

    Get Early Warnings of Threat-Level Changes

    BlackBerry Alert monitors multiple business systems and external data sources to raise warning flags—giving you the time to take action.  
    Get Early Warnings of Threat-Level Changes
  • Secure Targeted Alerts

    Send Consistent, Targeted Alerts Securely and Quickly

    Pre-set templates, distribution lists and automated workflows let you quickly and securely target and notify anyone, anywhere—on any device and via multiple channels. Track responses, view real-time delivery confirmations and geo-target with ease.
    Send Consistent, Targeted Alerts Securely and Quickly
  • Enterprise and IT Collaboration

    Reach Your People Where They Work

    BlackBerry Alert integrates seamlessly and securely with your existing systems—including Microsoft Teams®, Workday® and ServiceNow®—so you can communicate and collaborate within existing workflows, reducing response times and increase message-read rates.
    Reach Your People Where They Work
  • Safety Monitoring

    Account for Your People’s Safety

    Help protect your staff and the wider community with messages targeted by distribution list or area impacted. Receive updates and check-ins to monitor situations and track your actions for regulatory requirements.
    Account for Your People’s Safety
  • Up-to-date Insights

    Get Clear, Relevant Insights into Events

    Improve your response to a critical event with clear, concise information from multiple sources. Dashboards and map views help you see how an event is developing, and secure two-way, geo-tagged, rich media messages allow your team to update you in real time. 
    Get Clear, Relevant Insights into Events
  • Detailed Incident Logs

    Know What Happened When

    Fully detailed and auditable incident logs inform you of actions taken. This secure, consolidated information helps you improve future responses, speed up insurance claims and meet regulatory requirements.
    Know What Happened When

COVID-19 Management

Simplify Vaccination Tracking and Improve Decision-Making

BlackBerry® critical event management solutions can help you manage changing work procedures, COVID-19 vaccination status tracking, testing and contact tracing—to keep your people safe.  

BlackBerry Professional Services

Business Resiliency Practitioners On Demand
We have the expertise to complement your existing critical event management program. From fully managed solutions to assistance integrating with your existing systems, we can help. 
Project Planning and Support
Whether your critical event management and crisis communication plan is in development or already in place, our experts can help you define and refine it.
BlackBerry Alert Managed Service
Our managed services solution includes full administration of crisis communications and critical event management solutions in the cloud, assistance creating communications templates and deployment of communications.

Learn More about Critical Event Management

Structural Dependency
Tips to Make Your Enterprise Resilient with Critical Event Management
View the infographic
Structural Dependency
All-in-One, Easy-to-Use Critical Event Management
Read The White Paper
Structural Dependency
BlackBerry Alert Critical Event Management
Read the Brochure
Structural Dependency
Critical Event Management Improves Incident Response
Read The White Paper