Get Early Warnings of Threat-Level Changes
BlackBerry Alert monitors multiple business systems and external data sources to raise warning flags, giving you more time to take action.
Critical Event Management with BlackBerry Alert
BlackBerry® Alert helps organizations prepare for, respond to and recover from disruptive events. Whether you’re dealing with a power disruption, cyberattack, network outage or natural disaster, BlackBerry Alert gets clear and timely information to your teams, reducing the event’s overall impact on operations and customers.
Keep Your Business Running and People Safe
IT & Cyber Alerts
Quickly communicate system outages, cyberattacks and other planned or unplanned network downtime with the BlackBerry Alert automated workflows and collaboration tools.
Emergency Notifications
Keep everyone notified and informed during natural disasters, weather events, civil unrest, critical equipment failure or criminal activity.
Operational Resilience
Identify threats, coordinate responses and mobilize staff during administrative or logistics events, supply chain disruptions or health incidents.
CEM Best Practices
Critical Event Management Drives Organizational Resiliency Amidst Uncertainty
Mounting instability and uncertainty are underscoring the need for resilient and sustainable critical event management capabilities. As enterprises undertake the process of digital transformation and reinvention, they require next-generation communication solutions that are smarter, faster, more comprehensive, and highly effective.
Critical Event Management For The Enterprise
- Early Threat Warning
- Secure Targeted Alerts
- Enterprise & IT Collaboration
- Safety Monitoring
- Up-to-date Insights
- Detailed Incident Logs
Send Consistent, Targeted Alerts Securely and Quickly
Pre-set templates, distribution lists and automated workflows let you quickly and securely target and notify anyone, anywhere—on any device and via multiple channels. Track responses, view real-time delivery confirmations and geo-target with ease.
Collaborate Within Existing Workflows
BlackBerry Alert integrates seamlessly and securely with your existing systems—including Microsoft Teams®, Workday®, and ServiceNow®—so you can communicate and collaborate within existing workflows, reducing response times and increasing message-read rates.
Account for Your People’s Safety
Help protect your staff and the wider community with messages targeted by distribution list or area impacted. Receive updates and check-ins to monitor situations and track your actions for regulatory requirements.
Get Clear, Relevant Insights into Events
Improve your response to a critical event with clear, concise information from multiple sources. Dashboards and map views help you see how an event is developing, and secure two-way, geo-tagged, rich media messages allow your team to update you in real-time.
Improve Your Response
Fully detailed and auditable incident logs inform you of what actions were taken. This secure, consolidated information lets you improve future responses, speed up possible insurance claims and meet regulatory requirements.
Critical Event Management For The Enterprise
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Get Early Warnings of Threat-Level Changes
BlackBerry Alert monitors multiple business systems and external data sources to raise warning flags, giving you more time to take action. -
Send Consistent, Targeted Alerts Securely and Quickly
Pre-set templates, distribution lists and automated workflows let you quickly and securely target and notify anyone, anywhere—on any device and via multiple channels. Track responses, view real-time delivery confirmations and geo-target with ease.
-
Collaborate Within Existing Workflows
BlackBerry Alert integrates seamlessly and securely with your existing systems—including Microsoft Teams®, Workday®, and ServiceNow®—so you can communicate and collaborate within existing workflows, reducing response times and increasing message-read rates. -
Account for Your People’s Safety
Help protect your staff and the wider community with messages targeted by distribution list or area impacted. Receive updates and check-ins to monitor situations and track your actions for regulatory requirements. -
Get Clear, Relevant Insights into Events
Improve your response to a critical event with clear, concise information from multiple sources. Dashboards and map views help you see how an event is developing, and secure two-way, geo-tagged, rich media messages allow your team to update you in real-time. -
Improve Your Response
Fully detailed and auditable incident logs inform you of what actions were taken. This secure, consolidated information lets you improve future responses, speed up possible insurance claims and meet regulatory requirements.
Pandemic Response
Enhanced Communication Protects People and Operations.
BlackBerry® Alert can help you manage changing work procedures, health checks, contact and vaccination tracing —to keep your people safe.
Learn More about Critical Event Management
The fact that we can communicate so rapidly is a real safety benefit for Eastman. As far as emergency alerting is concerned, Eastman's needs were incredibly unique and BlackBerry has worked with us every step of the way to help us create a customized solution that fulfilled our requirements in their entirety.
Keith Bennett, Emergency Services Manager, Eastman Chemical Company
BlackBerry Professional Services
Business Resiliency Practitioners On Demand
We have the expertise to complement your existing critical event management program. From fully managed solutions to assistance integrating with your existing systems, we can help.
Project Planning and Support
Whether your critical event management and crisis communication plan is in development, or already in place, our experts can help define and refine it.
BlackBerry Alert Managed Service
Our managed services solution includes full administration of crisis communications and critical event management solutions in the cloud, assistance creating communications templates and deployment of communications.